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Failed upgrade process com.liferay.dynamic.data.mapping.internal.upgrade.v4_0_0.DDMStructureUpgradeProcess

Issue You might encounter an issue when upgrading from 7.2 to 7.4 where the upgrade step for module com.liferay.dynamic.data.mapping.service fails due to a NoSuchGroupException: 2024-05-22 13:18:39.512 INFO...

Liferay Marketplace cannot be accessed via Control Panel

legacy Troubleshooting

Issue When accessing Liferay Marketplace via Control Panel, the page does not load anything. Environment Liferay DXP 7.3. Resolution Check that your environment can access the URL https://web.liferay.com/marketplace,...

Text Verification field is not showing validator after clicking on Forgot Password

legacy Troubleshooting

Issue When clicking on 'Forgot Password', Text Verification field does not showing any kind of validator (*). Steps to reproduce: 1. Navigate to localhost:8080/c/portal/login 2. Click on Forgot Password button....

Unminified CSS

legacy Troubleshooting

Issue Steps to reproduce: 1. Take Liferay DXP 7.2 fix-pack-20 2. Add the below properties in portal-ext.properties: minifier.enabled=true theme.css.fast.load=true javascript.fast.load=true 3. Inspect the page and...

Custom 'renderUrl' is not working for Liferay DXP 2023.Q4.4

legacy Troubleshooting

Issue Start the server. Navigate to Product Menu > Site Builder > Pages, and create two pages with the names 'Add Blog' and 'Blog Page' with URLs 'add-blog' and 'blog-page'. (Could also be configure the Page name and...

TemplateException: Unsupported template manager ftl

legacy Troubleshooting

Issue Our environment is not stable, pages don't load properly and we are not even able to log-in. In the log file, these errors are shown: 2024-04-30 16:52:27.467 ERROR...

Upgrade fails for class 'RadioDDMFormFieldTypeReportProcessor' resulting in NullPointerException

legacy Troubleshooting

Issue The upgrade is failing from Liferay DXP 7.1 FixPack 21 to Liferay-dxp-2023.q4.4 resulting in the below error: Caused by: java.lang.NullPointerException at...

Not able to configure logging

legacy Troubleshooting

Issue Our previous configurations for logging are no longer working after upgrading to Liferay's Quarterly Releases. This was previously working in DXP 7.3. When we redeploy a module, the module completely stops...

Custom portlets are not logging correctly with SLF4J

legacy Troubleshooting

Issue Custom plugins (portlets and hooks) are not properly logging with SLF4J implemented, with no log4j2 configurations changed from previous Liferay versions to 7.4 or Quarterly Release. Environment DXP 7.4 Quarterly...

"Elasticsearch node search-1 does not meet the minimum version requirement of 7.16" when updating to u30

legacy Troubleshooting

Issue During our recent update to Update 30, the portal experienced an issue and did not start correctly. The logs show the following error: Elasticsearch node search-1 does not meet the minimum version requirement...

Language Override key are not reflecting on other Nodes

legacy Troubleshooting

Issue In the clustered environment, when the user creates a new language override key on one node, it is not displayed on other nodes. Steps to Reproduce: 1. Start a two-node cluster of Liferay 7.4. 2. In one node,...

Java EL Expression Performance Issue after Upgrade

legacy Troubleshooting

Issue I recently updated to Liferay 7.4 and I'm seeing performance issues. I have custom JSP files with EL Expressions (expressions like ${expressionName}) deployed. In thread dumps taken during the performance...

Email notification using incorrect SMTP server in Virtual Instance

legacy Troubleshooting

Issue When using virtual instances with separate SMTP server configurations, email notifications are sent using the SMTP server of a different instance instead of the correct instance's SMTP server. Environment...

Non-Productive Nodes can see Productive Nodes after switching to JDBCPing

legacy Troubleshooting

Issue In the context of having the Non-Productive environment and the Productive environment within the same network, there are MergeView traces in logs where nodes from non-productive and productive environments...

Getting the error 'no schema has been selected' while setting up the connection between Liferay portal and the PostgreSQL database

legacy Troubleshooting

Issue It was observed that as soon as the Liferay portal starts creating tables and populating with default data (in the new PostgreSQL 15.2 database), the below error prevents it from doing so: ERROR: no...

Getting java.lang.StackOverflowError when starting the server after applying patch

legacy Troubleshooting

Issue While performing an upgrade to the Liferay 7.0 environment (applying the patch), the server is not starting and the following error is observed: SEVERE [localhost-startStop-1]...

"No JSON web service action with path /assetcategoryproperty/get-category-properties and method null for null" when upgrading to 7.4

legacy Troubleshooting

Issue After upgrading Liferay to DXP 7.4, I encountered multiple errors in the logs related to the get-category-properties method: 2024-01-31 00:01:37.016 ERROR...

Encountering LPKGBundleTrackerCustomizer Rollback bundle installation error

legacy Troubleshooting

Issue The following error is encountered in the logs after installing fixpack-1 on Liferay DXP 7.2 GA1 ERROR [ModuleFramework-Static-Bundles-1][LPKGBundleTrackerCustomizer:344] Rollback bundle installation for []...

Error upgrading from a Quarterly Release due to a "1_WAR_lcsportlet"

legacy Troubleshooting

Issue Our terminal is populating the following errors: ERROR [main][DBUpgrader:70] com.liferay.portal.kernel.upgrade.UpgradeException: java.sql.BatchUpdateException: (conn=574269) Data too long for column 'name' at...

Incorrect time displayed for all-day events

legacy Troubleshooting

Issue When the "All Day" checkbox is selected and saved in the Calendar widget, default times are shown when the event details are opened. This behavior is unexpected, as the start and end times should not be...

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