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Issue I am experiencing an issue in Liferay, that is only reproducible in Brave browser, but not reproducible in Chrome, Firefox, Safari, or Edge. Environment Quarterly Releases Resolution The Compatibility...

Tomcat Vulnerabilities CVE-2024-50379 and CVE-2024-56337 in Liferay DXP

legacy Troubleshooting

Issue Vulnerability for Tomcat discovered after moving to Liferay DXP 7.4. How to remediate Apache Tomcat 9 Remote Code Execution (RCE) Via Write Enabled Default Servlet Vulnerability (CVE-2024-50379) and...

Enabling ElasticSearch Sidecar logs

legacy Troubleshooting

Issue I would like to raise the log levels for ElasticSearch Sidecar The folder [liferay-home]/elasticsearch-sidecar/7.x.x/logs does not contain any log files Environment Quarterly Releases Resolution The...

Received "java.lang.IllegalArgumentException: Unsupported class file major version 65" when using JDK 21

legacy Troubleshooting

Issue I encountered the following error when compiling my custom JSON Webservice Module with JDK 21. exception "Unsupported class file major version 65" throwable "java.lang.IllegalArgumentException:...

'Error: Please enter content with valid content size no larger than 1 MB' when using Liferay Forms

legacy Troubleshooting

Issue When I am saving a form with a large amount of data, I get the following error: Error: Please enter content with valid content size no larger than 1 MB. Environment Liferay Quarterly Releases Resolution...

Browser Back Button Issue with Multiple Asset Publishers

legacy Troubleshooting

Issue When a page contains multiple Asset Publishers, the browser's back button may not work as expected. Clicking the back button may require multiple clicks to return to the previous page. Environment Liferay DXP...

When using a form, the email notification does not send the value selected from the dropdown menu

legacy Troubleshooting

Issue When using a configured form with "Object" as the storage with Picklist in use, the email notification that populates after each submission is not displaying the correct values from when the form was submitted....

Portlet 3.0 Control Panel Apps cause unexpected errors

legacy Troubleshooting

Issue Following the deployment of a Portlet 3.0 Control Panel App, other areas of the control panel are experiencing malfunctions. For instance, the My Sites selector is not responding, and in version 7.3, the Global...

Some result searches for the same document can show text with replacement characters (�)

legacy Troubleshooting

Issue A text document (such as a PDF) has been added to the document library. Searching by a piece of text in the file, the result includes an excerpt with regular text including the search string. Searching by a...

JSP file [/monitor/app_check.jsp] not found errors are flooding the logs

legacy Troubleshooting

Issue After upgrading from 2023.q3.8 to 2024.q3.10, customer is seeing a lot of these errors in their logs: 2024-12-19 11:43:51.749 WARN [https-jsse-nio2-11251-exec-3][code_jsp:163] {code="404", msg="JSP file...

Failed upgrade process for module com.liferay.portal.workflow.kaleo.service: Unable to convert XML to JSON

legacy Troubleshooting

Issue We are currently upgrading our DXP 7.4 u92 DB to 2024.Q1.12 We configured things for DB upgrade based on...

"assetURL" not redirecting to the desired 'Product Detail' page

legacy Troubleshooting

Issue The issue regarding the POST /v1.0/suggestions API. Specifically, when using the API, the page does not redirect to the desired 'Product Detail' page, whereas the same functionality works correctly via the UI....

ERROR: You have exceeded the maximum number of processor cores allowed for this server

legacy Troubleshooting

Issue The customer has reported that they are encountering one of the following errors: ERROR [fileinstall-directory-watcher][LicenseManager:?] DXP Production license validation failed java.lang.Exception: You have...

Uncaught SyntaxErrors in browser console when rendering custom fields

legacy Troubleshooting

Issue Custom fields are not rendering correctly when added to a form. Exceptions such as the following ones can be seen in the browser's console: Uncaught SyntaxError: import declarations may only appear...

Outdated Patching Tool found in 2024.Q3.6-.9 Docker Images

legacy Troubleshooting

Issue A different patching tool version was found in 2024.Q3.6-.9 Docker Images, but not in bundles downloaded from the Help Center. Environment 2024.Q3.6-.9 Resolution The correct version of the patching...

How to retrieve relative URLs for document library assets?

legacy Troubleshooting

Issue Easily retrieve relative URLs for document library assets. Environment Liferay DXP 7.4 Resolution Kindly consider using the latest Liferay DXP 7.4 release. Another option request LPD-36856 on a...

Upload attachments to custom objects Headless API

legacy Troubleshooting

Issue Create a custom object having an attachment field. Error 400 when trying to create an object using this field. { "status": "BAD_REQUEST", "title": "The value is invalid for object field...

View Count on Display Page not updated in index

legacy Troubleshooting

Issue The values viewCount or viewCount_sortable are not being updated when users visit content displayed on a Display Page. However, the values are correctly updated in the ViewCountEntry table....

ElasticsearchStatusException[Elasticsearch exception [type=search_phase_execution_exception, reason=all shards failed]]

legacy Troubleshooting

Issue We are getting lots of following messages in log: ERROR [http-nio-8080-exec-3][ElasticsearchIndexSearcher:152] [] null java.lang.RuntimeException: org.elasticsearch.ElasticsearchStatusException:...

Typing delay when editing fields in articles with too many fields

Troubleshooting

Issue I have a web content structure with multiple fields. When I create a web content from the structure, and add several fields (more than 100 entries), I experience delay while typing on the field and JS errors...

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