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AI Accelerate content creation, streamline operations, and deliver context-intelligent assistance with integrated Al.

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DAM Increase orders with enriching product information, easy ordering tools, and product recommendations.

Personalization Deliver more personalized and relevant content through enhanced segmentation, Al-generated recommendations, and A/B testing.

Self-hosted Installation Deploy, configure, and maintain Liferay DXP on your own infrastructure.

Cloud Deliver more personalized and relevant content through enhanced segmentation, Al- generated recommendations, and A/B testing.

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Applicable Versions

- 7.4
- Analytics Cloud
- DXP 2023.Q3
- DXP 2023.Q4
- DXP 2024.Q1 (LTS)
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- DXP 7.3
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How can I disable document versioning?

Issue I'd like to disable document versioning (so that every document has only one version) Environment 7.2+ Resolution You cannot disable versioning altogether, per se, but you can reach an equivalent result by limiting...

Assign a Display Page Templates to multiple Web content after migrating from a previous version of DXP 7.1

legacy Troubleshooting

Issue In versions prior to 7.1 there were no Display Page Templates to use with web contents. After migrating to 7.1+, we can create a default Display Page Template associated to an existing web content structure from...

Cannot assign roles unless the User role has permission to view the Administrator role

legacy Troubleshooting

Issue No new roles can be assigned if the User's View permission on the Administrator role is revoked. Steps to reproduce: 1) Startup Liferay server 2) Log in as your administrator 3) Create a role, call it...

Restore process is stuck at xx % in trial environment

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The restore process will not complete in our trial...

Collection Display Fragment collection selector displays collections of Parent site at the Child Site Scope

legacy Troubleshooting

Issue Under the child site scope, the child site collections are not filtered and displayed for selection. Steps to reproduce: 1) Navigate to Control Panel --> Sites --> Sites and add a blank Site (TestSite). 2)...

'Collections is temporarily unavailable' error message on UI

legacy Troubleshooting

Issue When a collection uses a web content structure that has been deleted, the error 'Collections is temporarily unavailable' appears. Steps to Reproduce: 1) Navigate to Site > Content & Data > Web Content >...

Even if a private page exists, adding a new document using item selector on a site adds guest permissions

legacy Troubleshooting

Issue When adding new documents and media documents via item selector, guest permissions are added even when private pages exist. Steps to reproduce: 1) Create a new site. 2) Add a private page to the site. 3)...

The wrong date appears when the year format is four digits but the value is two digits

legacy Troubleshooting

Issue After clicking the publish button, the incorrect year appears. Steps to reproduce: 1. Navigate to Control Panel > Content & Data > Dynamic Data Lists 2. Add a New list 3. Select a Data Definitions 4. Create a...

The text field lacks an id, the label uses the name of the input as the for attribute

legacy Troubleshooting

Issue Since the text field has no an ID, the label uses the 'for' attribute to refer to the input's name Steps to reproduce: 1. Create a form and add a text field 2. Save and preview this form 3. Inspect the input...

Weak Cryptographic Hash and Ciphers Reported in VAPT of Liferay PaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Weak Cryptographic Hash and Ciphers are reported in VAPT...

Resolve liferay-amd-loader errors for themes with React components

legacy Troubleshooting

Issue liferay-amd-loader errors for themes containing React components can be seen in the browser console: liferay-amd-loader | Errors returned from server for require( ['test-theme/js/controllers/test_controller.es'] ):...

Should the "Edit Template" option appear for Web Content on a Live Site?

Issue When publishing to a live site, "Edit Template" can be selected from the options menu of a Web Content Display portlet. Should “Edit Template” be disabled on the live site? Environment DXP 7.1 DXP 7.2 DXP 7.3 DXP 7.4...

External connections getting failed

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue External connections getting dropped on Liferay PaaS...

Unable to upload the documents in Form

legacy Troubleshooting

Issue The upload select button is unselectable with a warning: You do not have permission to access the upload file on this form. Contact the form owner or portal administrator to request the access. Steps to...

Order Confirmation Error

legacy Troubleshooting

Issue When Seller Order Acceptance Workflow is enabled An error occurred while processing your payment is encountered on the order confirmation page. Steps to reproduce: 1. Create a 'Minium' site. 2. Navigate to...

Multiple Approve/Reject button is appearing for each workflow

legacy Troubleshooting

Issue When approval workflow is active for 'Commerce Channel', the multiple approve/reject button is appearing on the order details admin page. There should only be a pair of approve/reject for each order. ...

What criteria are used to order the products by relevance?

Issue The Product Listing is showing result based on Relevance. I would like to know how this ordering works. Environment Liferay DXP 7.3 Liferay Commerce 3.0 Resolution Relevance is the default ordering defined by...

How to integrate Azure Chatbot with Liferay

Issue Is there any existing built-in integration for the Azure Chatbot with Liferay? And, if not are there any plans for this to be integrated at a later date? Environment Liferay DXP 7.x Resolution This functionality...

No results are returned when searching for a specific term because it is a Elasticsearch stopword

legacy Troubleshooting

Issue When searching for a specific term, no results are returned despite the fact that there should be some matches. How to configure Elasticsearch stopwords. Environment Liferay DXP 7.0–7.4 Elasticsearch 2.x–7.x...

On sites with only Private Pages, stylebooks with a custom theme do not work

legacy Troubleshooting

Issue The categories and tokens for the custom theme are not available in the stylebook editor Steps to reproduce: 1) Deploy a theme that includes custom stylebook categories...

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