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Applicable Versions

- 7.4
- Analytics Cloud
- DXP 2023.Q3
- DXP 2023.Q4
- DXP 2024.Q1 (LTS)
- DXP 2024.Q2
- DXP 2024.Q3
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- DXP 7.1
- DXP 7.2
- DXP 7.3
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- Liferay Commerce
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- Portal 6.2

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How to view the total number of downloads during a certain time period?

Issue When a report is added to an asset, we can only see the number of downloads for each day. How can we view the total number of downloads within a particular time period? Environment Analytics Cloud Resolution You...

Is Liferay creating cookies site base?

Issue Is Liferay creating a cookies site base? If so, where exactly on the Liferay server would all the cookies be physically kept? Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4...

Search result is not appearing for web content when switching to card view

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.2 2. Create a new basic web content. 3. Search the created web content in the search bar. 4. Now, switch the Display Style to Card view. Expected Behavior: The...

Questions widget's My Subscription tab incorrectly displays message board subscriptions

legacy Troubleshooting

Issue All message board subscriptions are shown in the Questions widget "My Subscriptions" tab and are listed as "Questions" even though some are not marked as Questions in Message Boards. Environment...

What to do when AutoFill input is not accepted for the first time on a Form.

legacy Troubleshooting

Issue When I use the AutoFill input in Internet browsers, it does not populate for the first time in Forms. After I make a second attempt to update the fields, the Form is populate successfully. Environment DXP 7.2...

Liferay PaaS deployment stuck at jenkins

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Deployment gets stuck at jenkins with below error: stderr:...

Only the Form title is displayed when using an embedded Form

legacy Troubleshooting

Issue We are experiencing an issue when we embed a Form in a Web Content Template that is used to display the content of a Structure. We are relying on the following documentation: Setting Default Preferences for...

User redirected to the personal site (My Site) instead of the current site after opening notification

legacy Troubleshooting

Issue When on the main site, click Notification from the user menu (by clicking the avatar on the top right). The notification interface will open, but on the left side menu the site will be changed to My Site, instead of...

Object entry permissions are not working when impersonating users.

legacy Troubleshooting

Issue When logging in as an administrator and impersonating a regular site member (with non-elevated permissions), all records are shown instead of just the records of the Site Member. However, when using Objects...

If a drop zone is inserted between 2 others with existing fragments placed, the drop zone content is shifted

Issue A fragment is created with multiple drop zones and some other fragments are placed onto these zones. <div class="fragment_1"> <h1> Drop Zone 1 </h1> <lfr-drop-zone id="drop-zone-1"></lfr-drop-zone> <h1> Drop Zone...

Problems with Images in WebContent Structures

legacy Troubleshooting

Issue 1. Use a vanilla 7.1 with dxp-2. 2. Enable local staging for a new site. 3. In the staging site create a web content Structure and add a field of type Image and set the field as "Required". 4. Create a new web...

How to output the list of file names in "Documents and Media

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

I want to dynamically set the "initial value" property of web content structure and date type.

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue I...

Disabled commerce shows error about missing bundles at startup

Issue Commerce is disabled by using the enterprise.product.commerce.enabled=false property Starting up with this property the following error is logged at startup: WARN [main][SystemCheckOSGiCommands:137]...

How to increase index.max_result_window from Liferay

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Learn more: Search Result Limit with Elasticsearch:...

Multilingual support for password reset emails

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

What to do when prompted with the warning message "This field is required" on a Text Field element of a Form after auto-fill is used?

legacy Troubleshooting

Issue After I filled the Form with AutoFill for the required fields, a warning message states "this field is required" on the Form. Even when I attempt to submit the Form or the warning message is still...

Do hotfixes contain database changes?

Issue We were wondering if hotfixes contain database changes, and where you can see if a database change is included in a hotfix. Environment Applicable to all Liferay environments Resolution By default, a hotfix...

Preview is not generated for .webp files in Document and Media

legacy Troubleshooting

Issue The preview is not getting generated for all the '.webp' files in Document and Media. Follow this guide and enable the use of WEBP Navigate to Content & Data > Documents and Media Upload an image in...

Service Builder module not registered when using spring as dependency-injector

legacy Troubleshooting

Issue When dependency-injector="spring" is set in service.xml, the services are not getting registered in Liferay DXP 7.4. The Liferay-Spring-Context: META-INF/spring line is missing from the generated service...

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