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- 7.4
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Embedding videos using basic web content

legacy Troubleshooting

Issue When we try to embed a video using <iframe> tags, during the creation the video displays, however after publishing the content and editing it again, the video is not displayed anymore and the source is updated...

Paginator is not showing intermediate pages in mobile render

legacy Troubleshooting

Issue The default Pagination Taglib Scroll is not showing intermediate pages in PWA mode. Steps to reproduce: 1. Set search.container.page.default.delta=4 in the portal-ext.properties. 2. Start Liferay and create,...

Specification Facet is temporarily unavailable

legacy Troubleshooting

Issue Specification Facets are not functioning correctly in certain search scenarios, resulting in the 'Specification Facet is temporarily unavailable' error in the UI and below errors in the Liferay logs. ERROR...

Issue with Asset Publisher Pagination

legacy Troubleshooting

Issue Asset Publisher pagination is not working as expected. The last page is not accurate in the pagination taglib scrollbar in the mobile render as well as the desktop view. Steps to reproduce: Start Liferay and...

Is there a way for users to visit our site using a custom domain without the search engines show the contents with the link?

Issue The following article suggests that we cannot remove the default domains: https://help.liferay.com/hc/en-us/articles/21806552291981-Is-it-possible-to-remove-the-default-domains-lfr-cloud-in-Liferay-PaaS, but we...

Is ManagementBarFilterItem deprecated in 7.4?

Issue Currently we trying to upgrade from Liferay 7.0 to 7.4u112. We are currently in progress of code upgrade of one of our custom modules. We are facing one issue in one of our importing statement as mentioned below:-...

Remove Orphan Widgets on Multiple Pages

legacy Troubleshooting

Issue We are running on Liferay 7.4 Q1.7 and we are encountering some issues caused by orphan widgets. I understand that we can delete orphan widgets on a page level but is there any way we can clear orphan widgets for...

JAX-RS web services return error 404 after upgrade DXP 7.3 from u19 to u36

legacy Troubleshooting

Issue We have 2 JAX-RS web services that work well with DXP 7.3 u19. We upgrade recently to u36, then the 2 JAX-RS web services do not work anymore. . In the API Explorer we can see our Rest Application with the api and...

Unable to re-enable Analytics Cloud in Production after disabling the connection in a lower environment with Production backup data

legacy Troubleshooting

Issue In a testing scenario in which Production backup data is imported to a lower environment and Analytics Cloud is disabled via the UI in the lower environment, you may observe that the connection gets disabled in...

How to resolve multiple Iframe authentication requests in a clustered environment

Issue After including an iframe link in a third-party application for our clustered Liferay environment (and already setting the appropriate X-Frame-Options), users are experiencing repeated authentication prompts...

Is it possible to enforce that you cannot create/save a parent object until you have connected to it at least one child object?

Issue steps : - Create Object called "news" - Create object called "News Attachments" the requirement : I cannot add new news without adding attachments , I need to prevent the user to add a new news without attachments...

How to increase Google cloud CDN caching time

Issue How to increase the Google Cloud CDN cache timing max-age= 3600(1 hr) to 1 day. Environment Liferay PaaS Resolution The default CDN caching involves the caching timing limited to 1hr(CLIENT_TTL and...

How does "company.default.home.url" property work?

Issue I don't understand how company.default.home.url in portal-ext.properties and the setting of Control Panel ->Instance Settings -> Instance Configuration -> General -> Home URL work together. Environment DXP...

Categories Filter does not display categories in correct alphabetical order

legacy Troubleshooting

Issue Issue 1: Some categories in your language having accents or other language-specific characters are not correctly ordered. For example: Abierto Cerrado Árbol (should be at second place) Issue 2:...

"Error: Your Request failed to complete" sporadically populates within the UI

legacy Troubleshooting

Issue After upgrading to version 7.4u41, we've encountered a sporadic error message that appears within the UI. Error: Your Request failed to complete This issue manifests on various pages during the loading...

How can I determine the Liferay version in our SaaS environment?

Issue Where can I find the exact Liferay version deployed in our SaaS environment? Environment Liferay SaaS Resolution Starting with DXP 2024.Q1.1 Quarterly Release, you can find the exact Liferay version by going...

Font Awesome not included in Liferay product

Issue Font awesome icons are not available from version 2024.Q3 and is not possible to Enable it from System Settings. Trying to add an html with some font awesome icons will not be rendered, for...

Web Content Style references to Document Library are not processed with Staging enabled

legacy Troubleshooting

Issue Web Content style references to Document Library, on environments with Staging enabled, may not display correctly for logged-out users. However, the references are visible for users logged in with access to...

Liferay PaaS - Builds are triggered from multiple branches when pushing one branch

legacy Troubleshooting

Issue In Jenkins, we are seeing how builds are triggered from multiple branches when there is a single push to one branch. This seems related to branch indexing and Jenkins multibranch pipeline. What can we do to...

A/B Testing - When will the data show up?

legacy Troubleshooting

Issue We have an A/B test ongoing. We did an automated browser test (Cypress UI with multiple different browsers) to simulate end users and the data did not show there right away or even the same day? At which time of...

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