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How to add the consent panel to pages?
legacy How To
Issue I would like to know how can I add the consent panel to pages to comply with the directives mentioned below: "To comply with the regulations governing cookies under the GDPR and the ePrivacy Directive, you must:...
Can a user group member assign the same role to users without having admin privileges?
legacy
Issue How can we allow the members of the user group "editors" to add / remove new users to their group without giving them administrator permissions? I would like the editors to be able to give the editor role to...
Folders within Documents & Media are unresponsive
legacy Troubleshooting
Issue When using Asset Publisher Template on a Widget Page, the folders within Documents and Media are unresponsive. Navigating and clicking on folders should normally show the contents of the folders (images, files,...
Show/hide 3-point menu (⋮) in trash contents
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....
Issues with Form "Export"
legacy
Issue After one (or more) update of a specific form, the "Export" feature is not always able to export all the previously submitted data Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Liferay UI prompts...
Issues with Form "View Entries"
legacy Troubleshooting
Issue After one (or more) update of a specific form, the "View Entries" feature is not always able to render all the previously submitted data Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Liferay UI...
Set expiration on password reset URL for new accounts
legacy
Issue When a new user is created, the password set URL is sent to the new users' email but it doesn't has expiration.  Currently, reset password links can be set to expire with the following portal...
"Forced" re-assignment of a Workflow task
legacy
Issue Is it possible to re-assign a Workflow task? Consider the following scenario: A user assigns a workflow task to themselves This user resigns/disappears/goes on holiday without processing the task at hand...
How to check if a certain fix has been released in an official Update version?
legacy How To
Issue In the past I have received a fix from Liferay through a hotfix, which works fine I'd like to know when or how to check if this code fix is included in your future docker image update/upgrade version of liferay....
How to make Global Web Content default to selecting images from the Global image library
legacy Troubleshooting
Issue When I create a Global Web Content Structure that contains an image selector as a required field, it doesn't always default to selecting images from the Global image library. How can I select the Global...
Analytics Cloud Segment appears in DXP Segments without titles
legacy Troubleshooting
Issue Create a new Segment in Analytics Cloud (Static or Dynamic) that has members Create a new Dynamic Segment that has no members Wait until the segments sync from Analytics Cloud to Liferay DXP Go to Liferay >...
Enable TLS 1.2 with Java 7 for Apache Tomcat
legacy Troubleshooting
Issue AWS is going to update TLS version as 1.2 as default for all S3 calls Environment Liferay Portal 6.2 and prior Java 7 Resolution Solution 1:  Upgrade, JDK 7u131 or later on your Java environment, where...
NullPointerException error seen with custom Terms Of Use
legacy Troubleshooting
Issue When custom content in "Terms of Use" is set via Instance Configuration in Control Panel, and logging in as a new user for the first time, a NullPointerException is seen. Environment DXP 7.4 Resolution The Terms of...
Image URLs in headless API responses include the port number
legacy
Issue While using the headless API, users can see the port with the source URL.  Environment Liferay DXP 7.4 Commerce 4.0 Resolution This is the expected behavior as Liferay is either serving the full URL,...
Get categories via /api/jsonws request, response with 403 status
legacy Troubleshooting
Issue When retrieving categories using api/jsonws there's a blank page and the HTTP status is 403. Environment Liferay DXP 7.4 Resolution Go to Control Panel -> System Settings -> API authentication -> Portal...
Search isn't working on Grouped Product Page
legacy Troubleshooting
Issue Encountering issues while searching for a product in the group product tab. Steps to reproduce: 1) Navigate to Product UI, create one grouped product and some 2-3 simple products 2) Open the grouped product...
Pagination is not correct on order details page
legacy Troubleshooting
Issue All products are coming and on page 2, the product count is not correct. Steps to reproduce: 1. Add 7-8 products to the cart. 2. Place the order and go to the order details page and configure the pagination...
File size UI message with web content
legacy
Issue When creating web content and selecting an image, users need to choose the standard image size. Currently, while selecting an image, the image size is not displayed. Environment Liferay DXP [all version]...
Page tree and Product menu is not visible after upgrade
legacy Troubleshooting
Issue After upgrading Liferay 7.4 to Update 60 or above, some of the Admin UI components (Product menu and the Page tree) are not available and there are JS errors in the console log. Environment Liferay DXP 7.4...
Email address field has a limit of 75 characters in Channel Notification template
legacy Troubleshooting
Issue Navigate to Channels -> Choose a channel -> Notification Templates Add a new template Fill in the required details Under Email Settings add a very long email address (more than 75 characters) in the "To" field...