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How can I find valid Workspace Product Keys to configure for liferay.workspace.product in gradle.property?

Issue What "product keys" are valid to configure for the liferay.workspace.product= property in gradle.properties? How can I select the proper "product key" value for Liferay Workspace? Environment Liferay Workspace DXP...

Login fields are greyed out in 7.4 after upgrade with dl.store.impl specified in 7.4 upgrade tool

legacy Troubleshooting

Issue After setting dl.store.impl= in portal-upgrade-ext.properties and using the upgrade tool to upgrade from 7.0 to 7.4, login fields are greyed out in 7.4. Environment 7.4 Resolution Double check your upgrade...

Filtering by date is not working in API explorer

legacy Troubleshooting

Issue Filtering by date is not working in API explorer. Results return no objects and there are errors in the log similar to: java.lang.UnsupportedOperationException: Unsupported method getColumn with field name...

Resolve NPE / NullPointerException from FreeMarker template

legacy Troubleshooting

Issue The following error is observed repeatedly in the log: ERROR [default task-522][runtime:60] Error executing FreeMarker template FreeMarker template error: Java method...

Unexpected Search Behavior when Using Search Blueprint

legacy Troubleshooting

Issue Search facet widgets ignore the "Allow Empty Searches" option when used in conjunction with a Search Blueprint. When a search page is configured with Search Blueprint, search facets are being populated with...

An error "The content references a missing page" occurs when publishing a web content

legacy Troubleshooting

Issue An error "The content references a missing page" occurs when publishing a web content. I checked the content but I could not find any reference to invalid page. Environment Liferay DXP 7.3 Resolution The missing...

ADA Compliance: JAWS Screen Reader announcement does not match actual key command.

legacy Troubleshooting

Issue When I activate the three dot menu control, the JAWS announcement is not matching the actual key command. JAWS reads “Press space to activate the menu”, however, pressing space bar does not activate the...

Logout function after disabling header

legacy Troubleshooting

Issue If we disable "Show Header" in Site Builder > Pages > Public/Private Pages settings > Look and Feel > Show Header, the user icon is not there. How should a user log out in this case? Environment 7.2 Resolution...

I cannot publish Web content with E-mail type links

legacy Troubleshooting

Issue I cannot publish Web content after including an email-type link. The UI shows this error: Error: Your request failed to complete Environment Liferay DXP 7.4 U60 - U69 Resolution Please update to Liferay DXP...

How to set custom page for "You do not have the roles required to access this portlet" error

Issue Custom pages for 404 errors can be easily configured in DXP; however, how can a custom page be designed for the "You do not have the roles required to access this portlet" error? Environment Liferay DXP 7.4...

How to loop through repeatable fields in a Display Page Template

legacy Troubleshooting

Issue Using Display Page Templates for Web Content with image field which is repeatable and adding more images to this content. When the image field is mapped to the Display Page Template, only the first image...

Difference between User_ loginDate and lastLoginDate

Issue Both User_.loginDate and User_.lastLoginDate seem like similar fields, but they are slightly different. Environment Liferay DXP Resolution Last login date is configurable through the following property: # #...

Disallow strangers to create accounts

Issue Stranger account creation is configurable through Instance Settings and portal.properties Environment Liferay DXP Resolution Stranger account creation can be enabled/disabled through any of the following...

Text formatting is not removed in CKeditor

legacy Troubleshooting

Issue In CKeditor when editing a text and selecting a pre-formatted style other than Heading (e.g. Cited Work), then I am trying to set it back to Normal, the pre-formatted style remains and its tag could be seen...

Export process does not include draft versions of web contents

Issue We are using LAR export import functionality to migrate some data between Liferay installations. We have detected the web contents in "draft" status are not being exported and migrated. Is this the correct...

Navigation showing wrong page hierarchy

legacy Troubleshooting

Issue After creating public and private pages in DXP 7.3 and then creating a Master Page Template Design and a Display Page Template Design with the private pages, you should be able to see private pages in the...

Symantec reporting Analytics Cloud URL as malware

Issue https://osbasahbackend-ac-europewest3.lfr.cloud is being categorized as a security risk by Symantec the following URLs may also be affected by this https://osbasahbackend-ac-southamericaeast1.lfr.cloud...

Liferay Learn (learn.liferay.com) is not loading properly or looks distorted

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Liferay Learn (learn.liferay.com) is not loading properly and...

Can I export Custom Events statistics from Analytics Cloud?

Issue I created some Custom Events in my Analytics Cloud workspace. I can see the Event Analysis when I navigate to Touchpoints > Events I see no option to export the data. Is it possible to do that somehow?...

If I I take away from the locales of a Site created from a Site Template, I cannot propagate my changes from the Site Template

legacy Troubleshooting

Issue When you create a Site based on a Site Template, change the default localization settings of a the created Site and take away from the available locales, further changes to the Site Template are not propagated...

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