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Cannot start local server from Liferay Developer Studio versions 3.10.1 and 3.10.2

legacy Troubleshooting

Issue With Liferay Developer Studio Version: 3.10.1 and 3.10.2, I imported a 7.4 workspace downloaded from git, and initialized the bundle. I then imported the project and the server, but when I try to start the...

Adaptive Media Warnings from AMRuntimeException and Errors from GhostscriptImpl in the Logs

legacy Troubleshooting

Issue There are warnings related to Adaptive Media and Errors related to Ghostscript in the logs when trying to configure ImageMagick and generating media previews. First warning: 2025-04-24 00:02:15.885 WARN...

Issue with Missing Aggregation Fields in Account Headless API Response

Issue When I use the OOTB Account object by adding a relation to a custom object that includes aggregation fields and a custom picklist field, the aggregation fields are returning as an empty string ““ from the API...

The Product Menu Becomes Unresponsive after Upgrading to 2024.Q3 when module.framework.properties.org.osgi.framework.bootdelegation is configured

legacy Troubleshooting

Issue After upgrading to version 7.4 2024 Q3.6. the product menu becomes inaccessible and resulting in an exception at the backend. This happened after copying the...

Hardcoded Text in Commerce Order Importer Not Translatable

legacy Troubleshooting

Issue Allow hiding the non-required options from CSV template message. We have this csv_template.csv file and sometimes we need to edit its content to remove non-used fields, like requestedDeliveryDate that is...

I cannot add a parent page in Menu Display using the Pages Hierarchy

legacy Troubleshooting

Issue I have an issue with the Menu Display Widget. When I try to select a parent menu in the configuration tab, the preview doesn’t change and after saving the configuration the Pages hierarchy is reset. Reproduction...

javax.mail.Provider: com.sun.mail.imap.IMAPProvider not a subtype

legacy Troubleshooting

Issue I am encountering the following error when attempting to send emails using Jakarta Mail (version 2.0.1) within my Liferay environment. javax.mail.Provider:com.sun.mail.imap.IMAPProvider not a subtype...

Liferay.on("allPortletsReady") getting fired before all portlets are ready

Issue Liferay.on("allPortletsReady") getting fired before all portlets are ready Steps to reproduce: Start the server. Create a form with multiple text fields, single selection radio button set with multiple...

Pagination Numbers Displayed in Hindi Numerals When Language is Switched to Hindi

legacy Troubleshooting

Issue When switching the language from English to Hindi, the numeric values in the pagination control change to Hindi numerals. Environment Liferay DXP 7.4 Quarterly Release 2023.Q3 Resolution This issue...

Special characters like apostrophe (') is displayed as its ASCII value in the account address field

legacy Troubleshooting

Issue Special characters like apostrophe (') are displayed as their ASCII value in the account address field. Steps to Reproduce: Start Liferay DXP 2024.Q1.12 Go to Control Panel -> Accounts Create an...

Site-initializer using PATCH instead of PUT for object definition with API

legacy Troubleshooting

Issue I am having issues updating our object definitions via site initializer synchronization. The issue was first observed with new fields not getting added to objects. When I do a manual object definition export/add...

"Column publishDate in table Layout already is datetime2(6)" Warning During Upgrade

Issue During the upgrade process from Liferay DXP 7.1 to a more recent version, the following warning message appears in the logs when using SQL Server: WARN [main][BaseSQLServerDatetimeUpgradeProcess:99] Column...

How can I search for all instances where a specific theme has been applied?

legacy Troubleshooting

Issue I have applied a specific theme to certain pages and would like to update the theme to a new one. However, I am not sure which pages / layouts have my theme has been applied. When I remove my previous theme and...

"Unable to lookup mail/MailSession" error when sending emails

legacy Troubleshooting

Issue We have configured email delivery using the application server JNDI mail resource: Configuring in the context.xml of the application server: <Resource name="mail/MailSession" auth="Container"...

"Fields", "nestedFields" and "Restrict Fields" do not filter out the data in the API response body

legacy Troubleshooting

Issue While using the Navigation Menu Headless API (`/o/headless-delivery/v1.0/navigation-menus/${navigation_menu_id}`), the response is too long, especially with multiple navigation levels. When...

Thread deadlock during startup of liferay in cluster

legacy Troubleshooting

Issue I'm not 100% sure on how to reproduce/trigger it, but it seems that when there is active traffic to the cluster, there is a fair chance that one of the nodes will deadlock during startup of the portal. We see this...

Is there a way to customize URLs by Web Content Structures?

Issue We would like to know if there is a way to customize URLs by web content structure for SEO purposes. Currently, friendly URLs for web content use the /w/ separator, which can be customized since 2024.Q2. See...

Form Rules Only Apply on Preview

legacy Troubleshooting

Issue Form rules don't work when the form is placed on a page, but they do work correctly when previewing the form. Environment DXP 2024.Q4, 2025.Q1 Resolution This issue can happen when publishing a form without...

learn-resources.liferay.com:443: Connection reset lines appearing in logs

legacy Troubleshooting

Issue The following warnings have been appearing in the Liferay logs and need to be removed: INFO [http-nio-8080-exec-2][RetryExec:97] I/O exception (java.net.SocketException) caught when processing request to...

legacy Troubleshooting

Issue We would like to know if we are affected by CVE-2025-2565. Environment DXP 7.4, Quarterly Release, 2023.Q4, 2023.Q4, 2024.Q1, 2024.Q2 Resolution Review Liferay's documentation for 2025-2565 to see if your current...

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