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How Liferay is responsible to generate canonical links on the web page?
legacy How To
Issue How Liferay is responsible to generate canonical links on the web page? In which file, the code has written for it?  Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution To disable or modify...
How to prevent an AD user from logging into Liferay using the old password if LDAP authentication cannot set to be required
legacy Troubleshooting
Issue After the user changes the password in Microsoft Active Directory (AD), the user can still log into Liferay using the old password. If enabling "Required" option, the issue can be resolved. But users created manually...
How to cancel navigation events with JavaScript?
legacy How To
Issue Need a solution to stop navigation when a user clicks on a navigation event. i.e.: A custom code wanted to be executed before the navigation. Environment Liferay DXP 7.0+ Resolution You can use the below...
How to build a SOAP JAX-WS (Java API for XML Web Services) client using the Liferay infrastructure.
legacy How To
Issue We have a WSDL (Web Services Description Language) descriptor and we need to build a client from it. Finally, we will make this service (client) available to any application installed on our Liferay instance....
How can the p_auth authorization token be generated?
legacy
Issue Liferay protects itself against CSRF attacks by generating the p_auth authorization token. How can this token be created? Environment DXP 7.0, 7.1, 7.2, 7.3 Resolution When "auth.token.check.enabled=true" is set in...
Liferay PaaS Space allocation
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Need to know available and used space in Liferay PaaS....
ClientAbortException's full stack trace may appear at WARN level when downloading files with range header
legacy Troubleshooting
Issue Steps to reproduce: Upload a big video whose mime type is listed in property web.server.servlet.accept.ranges.mime.types (video/mp4 for example) to Documents Admin Copy its download URL Execute the command "wget...
Can't clear out Last Modified facet's custom range option
legacy Troubleshooting
Issue Steps to reproduce: Start Liferay 7.2 Create a Web Content Search for the created Web Content in the Search Bar Click on Custom Range in Modified Facet Click on clear  Expected behavior: The selection of Custom...
Staging URLs within HTML Fragments are not converted to Live URLs when published
legacy Troubleshooting
Issue Steps to Reproduce Originally tested in a 7.2 bundle patched to DXP-7: 1. Create a new widget page called Help 2. In [Site_Administration] > Publishing > Staging, enable Local Live staging, leaving the defaults...
SessionTracker in clustered environment
legacy
Issue Session Tracker cannot be used to track visited paths among cluster nodes. Environment Clustered environment with two or more nodes. Resolution Session Tracker doesn't support tracking visited paths when...
The data on the Analytics Cloud dashboard is not visible
legacy Troubleshooting
Issue Why isn't data showing up on the AC dashboard despite the fact that the AC-DXP connection is set up correctly? Environment Liferay DXP 7.3 with Fix Pack 1 Liferay DXP 7.2 with Fix Pack 11 Liferay DXP 7.1 with...
Patching Tool 'support-info' command
legacy Troubleshooting
Issue Trying to run the 'support-info' command using the patching tool, but nothing happens. But there is no output, and there is no error. How can users find out about modules? Environment Liferay DXP Patching...
How to resolve slow Liferay PaaS build times when including many React modules
Troubleshooting
Issue After adding more frontend React modules to our Liferay Workspace, we're seeing consistent PaaS build failures due to timeouts. As a workaround, builds now succeed after configuring LCP_CI_BUILD_TIMEOUT_MINUTES...
Alerts appearing on every site, even when Distribution Scope set to a specific site
legacy
Issue When using the Alerts widget, even when the Distribution Scope for an Alert is set to a specific site, the Alert appears on every site that the user visits. Also, guest users visiting the site specified in the...
How to enable "Look and Feel" option in Portlets
legacy Troubleshooting
Issue Unable to see the Look and Feel option for the Portlets.  Environment Liferay DXP. Resolution Set the value of the portlet.css.enabled property to true (default value). This way, Look and Feel will be...
NPE occurs when exporting site pages
legacy Troubleshooting
Issue Exporting site pages fails due to the following error ERROR [http-nio-8080-exec-8][IncludeTag:128] Current URL...
Asset Thumbnail not working in Search Results
legacy Troubleshooting
Issue Steps to reproduce: 1. Go to tree pages > public pages > search 2. Go to configuration page of the portlet Search Results 3. Set display template as Card Layout 4. Create a new document in Document Library...
reCAPTCHA sometimes does not appear when SPA is enabled after navigating through different pages
legacy Troubleshooting
Issue Steps to reproduce: Deploy the attached module to your installation Configure ReCaptcha v2.0 in your installation Create a new site Create a regular page "Home" Create a regular page "Captcha" and add the portlet...
getFriendlyUrl() in webcontent gets page layout ID
legacy Troubleshooting
Issue Steps to reproduce Create a widget page "Test Page", change the friendly url of the page to "/test" and add a web contents display widget 2. Navigate to Site Administration > Content and Data > Web Content >...
Adding a widget page from a page template in the page tree adds it only to root node
legacy Troubleshooting
Issue Steps to reproduce Go to Design > Page Templates > Page Templates Add a collection Add a content page template under the collection Navigate to Site Builder > Pages > Pages Click "+" button to add a child page to...