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Define Configurable Variable to manage values across Liferay sites in Liferay pages

Issue How variables to be used across the site, primarily for Fragments, to assign dynamic values that can be changed and propagated from a single place. Environment Liferay DXP 7.4 U4+ Liferay DXP Quarterly...

Receiving ClassNotFoundException:JspTagHandlerPool in traces

legacy Troubleshooting

Issue When starting the server, receiving the ClassNotFoundException:JspTagHandlerPool in the gowroot traces: Steps to reproduce: 1. Start the server by giving this command: ./catalina.sh glowroot run. 2. Now...

Exceptions in the log when the Glowroot page times out

legacy Troubleshooting

Issue I see a lot of exceptions in the Glowroot logfile. It is caused by administrators accessing the glowroot page and leaving it open in a tab. Then the session times out and since the frontend tries to update the...

Authenticated users with no permission to access Control Panel can navigate to /control_panel/manage with the message: Please select a tool from the left menu.

Issue I have an issue with authenticated users who do not have privilege to access the Control Panel. A user with no specific role (Only User role), when navigating to /control_panel/manage gets redirected to a page...

Upgrade report was not generated because no upgrade processes were executed

Issue After upgrading the database and during the server restart, the following can be seen: 2025-04-20 19:42:34.547 INFO [main][UpgradeRecorder:156] No pending upgrades to run 2025-04-20 19:42:34.553 INFO...

NullPointerException on assetRendererFactory after Upgrade

legacy Troubleshooting

Issue After upgrading to Liferay DXP 2025.q1, the upgrade process completes successfully. However, upon restarting the server, the following error is shown in the log: ERROR [render_portlet_jsp:122] Cannot invoke...

How to Optimize Language Selection for SEO

legacy Troubleshooting

Issue The language selector in Liferay DXP uses the /c/portal/update_language URL, which calls the UpdateLanguageAction.java action. This action sets the selected language and redirects the user to the...

Incorrect Pagination Behavior in the SearchResultsPortlet

legacy Troubleshooting

Issue I have an issue with the search results portlet pagination. When searching for an item by selecting a page after page 20, the first page results are shown instead of the selected page. Steps to reproduce: Set up...

Email Sender Configuration is not being saved

legacy Troubleshooting

Issue When modifying the Email Sender Name in our PROD environment by following these steps: Control Panel > Instance Settings > Email Access "Email Sender" in the left menu Set "XYZ" in the "Name" field > Save the...

How to Enable Audio for CAPTCHA

Issue How can users enable audio for CAPTCHA verification? Environment Liferay DXP 7.4 and above Resolution Liferay does not provide out-of-the-box (OOTB) support for audio CAPTCHA functionality. However, users...

Page Audit is not displaying errors properly

legacy Troubleshooting

Issue I have an issue with Page Audit. The feature has stopped working. When initiating an audit on a page, the progress bar reaches 99% and then stops, resulting in a null pointer exception error being thrown in the...

Proxy paths are not honored after upgrading to 2025.Q1.9

legacy Troubleshooting

Issue After upgrading to 2025.Q1.9 we've found that our page are largely inoperable. There are a large amount of console errors related to missing functions, missing MIME types, missing AUI, etc. Environment...

The drop-down is not working when clicking anywhere apart from the arrow

legacy Troubleshooting

Issue The category filter fragment only expands or collapses the category list when clicking the dropdown arrow. Clicking the category name itself does not trigger this action. Steps to reproduce: 1. Navigate to...

How to expose large object entries to guest users without manually assigning the permissions

Issue How to expose object entries to guest users without manually assigning permissions to each entry. Assigning permission will work here but if the number of entries in the object is large, it will not be...

Issue We would like to verify if our Liferay instance is vulnerable to CVE-2021-29044 Environment DXP 7.2, DXP 7.3 Resolution Please see if your current patch level is higher than 7.2 FP10, or 7.3 DXP1. If your current...

Filtering Analytics Cloud Individual User Activity by Date Range via API

legacy Troubleshooting

Issue There is a requirement to filter Analytics Cloud individual user activity data by date range using the API. individual user activity can be extracted withcurl -i -L -H "Authorization: Bearer {token}" -L...

How to use Regular Expressions/OS scripting to query for Active Directory LDAP custom records based on certain LDAP custom fields?

Issue Is it possible to query Active Directory LDAP imported/created custom records based on certain already existing LDAP custom fields? Environment LDAP 2024.Q1.1 Resolution Using Regular...

Why is the Back Button not working?

legacy Troubleshooting

Issue Users have reported that the back button does not function as expected in certain areas of Liferay. Environment Liferay 7.4 Resolution Kindly navigate to Control Panel → Instance Settings → Content...

Web Content Not Visible in Related Asset Window

legacy Troubleshooting

Issue The user is unable to tag web content to another web content as a related asset with a DB2 database. Steps to reproduce: 1. Navigate to the web content section. 2. Select a basic web content item and create...

Cross-Site Scripting: Reflected

Issue A Cross-Site Scripting (XSS) vulnerability was detected in the web application. Cross-Site Scripting occurs when dynamically generated web pages display user input, such as login information, that is not...

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