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Issue This article describes a known issue specific to Microsoft Internet Explorer 11 (IE11) as documented on LPS-73892. Liferay has discovered a memory leak occurring in IE11 and Edge.  As the browser memory usage of the application increases, a page may render with mobile styling....

Note: This article is no longer maintained and is only made available for your reference. All the information in this article can now be found in the Liferay DXP Release Notes. This article documents a list of known issues in Liferay DXP 7.1 Fix Packs and Service packs. Fix Pack 8 Fix...

Description This article describes how to remove the default "Document Types" from the Documents and Media portlet. These sample Document Types are created when Liferay DXP 7.0 is started for the first time. These exist so that document creators and reviewers can leverage specific...

This guide is on how to set up tc Server 2.9.3. Resolution Download the tc Server zip file called: vfabric-tc-server-standard-2.9.3.RELEASE.zip. Open a command prompt to /../vfabric-tc-server-standard-2.9.3.RELEASE. This location will be shortened to {tc Server Home} Run the command:...

Description By default, the Liferay platform sets all of its cookies to httpOnly true in its portal.properties file (Liferay 6.2 and earlier) or in its system.properties (starting with Liferay 7.0) files. # # HTTP only cookies are not supposed to be exposed to client-side scripting #...

Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles is the responsibility of the subscriber. This is an introductory...

Introduction Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles is the responsibility of the subscriber. This...

Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles is the responsibility of the subscriber. This article is a legacy...

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When deploying themes to Liferay, theme references are created and saved into the database. If the theme is...

This article is designed to show how to regenerate image and document previews in case they are corrupted or missing. Resolution To regenerate the previews: Navigate to Control Panel → Configuration → Server Administration. On the Resources tab, find to the Clean Up Actions at the...

If organizations are missing in the control panel and are accompanied by Lucene indexing errors they can be the result of not having the proper settings. Resolution In the portal-ext.properties file add "lucene.replicate.write=true" Verify that each node has their own index and aren't...

One error that can occur in deploying licenses doesn't have anything to do with the app server but rather arises due to the permission settings on the operating system. Some symptoms of this are: The XML file sits in the "${liferay.home}/deploy" folder A .li file is not generated into...

Introduction This article documents how to install the new version of a renamed Marketplace application in Liferay DXP. The names of some Liferay Marketplace applications have been changed in order to distinguish that these applications are developed by Liferay in order to connect with...

This document has been updated and ported to Liferay Learn and is no longer maintained here. This article documents some of the most frequently asked questions regarding the use of Lightweight Directory Access Protocol (LDAP) to manage users in Liferay DXP. Specifically, the aim of this...

This article outlines the straightforward steps that are required to deploy your activation key for the Liferay Portal. Note that the instructions will vary depending on which version of Liferay you are using. Also note that If you encounter any problems along the way, we have created a...

As a Help Center user, you can be a member of one or many different organizations. If you're a member of a shared organization, you can see tickets for all members of that organization. You can also receive notifications on the requests pertaining to that organization. This article...

This article outlines how to display created web content structures alphabetically. Resolution Steps Open the portal-ext.properties file. Set journal.browse.by.structures.sorted.by.name to true Go to Site Administration > Content > Web Content and click the Add pull-down menu. Prior to...

If you are having issues viewing file content within the iOS application, it could simply be an authentication issue. One specific possibility is that Basic Auth is not enabled. Resolution 1. Update to Liferay Sync iOS 1.1 2. If you are running version 1.0, add this line to your...

This article outlines how to configure reCAPTCHA version 2 in Liferay Portal 6.2.  Google is sunsetting reCAPTCHA v1 and as of March 2018 all v1 API calls will no longer work. In response to this "End of Life" announcement, Liferay Portal 6.2 EE has been updated in LPS-55941 (LPE-16253)...

Since the release of Liferay Portal 6.2 users have been able to publish the deletion of major entities. This includes the removal of Web Content Articles, Documents and Media files, etc. However, for Tags and Categories, Staging in Liferay 6.2 offers limited support only, which means...

This article is a troubleshooting guide to assist with common errors in using Liferay Maven SDK. The information listed below is applicable to all Liferay Portal versions.  Resolution When encountering issues with Maven, it is important to verify that Maven has been installed correctly...

This article outlines a practical suggestion for preventing errors by keeping the order of publishing and referencing pages in mind when staging. Following the suggestion will help prevent broken links from appearing when publishing content that links to a given page after that new page...

The following article outlines a step-by-step guide of connecting Liferay 6.2 EE to Solr 3.5.0 for the purpose of testing. Please note that for Liferay Portal 6.2 EE, the supported version of Solr 3 is version 3.5.0. Resolution You can follow the below steps to start Solr, Liferay 6.2...

This article lists a few simple search operators that may be used to improve search results within the Liferay Support Knowledge Base. Resolution While the current search capabilities are generally adequate for finding sought-after content, some searches may benefit from the use of...

Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles is the responsibility of the subscriber. This article is on how...

This article contains a basic deployment of Liferay Portal 6.2 with JBoss 7.1.3. Keep in mind that this is just a basic setup and may have to be tweaked for specific environments. Resolution 1. Obtain a copy of: JBoss 7.1.3 liferay-portal-6.2.10.1-ee-ga1-20131126141110470.war...

This article describes how to set up a Liferay 6.2 bundle on MySQL 5.5 with a JNDI connection and a read/write split configuration.  Resolution 1. Unzip a fresh bundle. 2. Put these properties in your portal-ext.properties (use a fresh database):...

This article explains why only a portion of some web content appears to be indexed. For example, only some portions of text files are indexed for search while other portions are not searchable. Resolution This is intended behavior. Indexing for files is controlled by the...

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article describes how to achieve integration between Terracotta and Liferay. Resolution In order to...

This guide is to help the user set up WebLogic 11g (10.3.6). Resolution Obtain the required .jar files. Copy the serializer.jar and the xalan.jar from the [$build]/lib/portal. Obtain the Liferay Portal 6.2 EE .war file. Obtain the Liferay dependencies. Configure the portal-ext.properties...

This article documents how to install Liferay Portal 6.2 war on Oracle Glassfish 4. Resolution Required Files Download the GlassFish 4 server zip file; available on the GlassFish Server Open Source Edition 4.0 download page. Download the Liferay Portal 6.2 war available through Liferay's...

This article describes how to set up Liferay Portal 6.1 EE GA3 or 6.2 EE on Tomcat 8 Server. Resolution 1. Gather the Necessary Files Download and unzip the latest version of Tomcat 8. Download the most recent 6.1 EE GA3 SP5 war or Liferay 6.2 .war file Download the 6.1 EE GA3 or 6.2...

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article addresses memory issues caused by JRuby, a Java implementation of the Ruby programming language....

When the MySQL database is using a character set that is not UTF-8 (such as Latin1), new message boards posts with special characters like the one in the below screenshot cannot be published. You will see a, Message portlet unavailable message, and the following error:...

In the process of building the Tomcat bundle, some read/write/execute permissions may be lost for your operating system. Resolution To regain access to the various files and folders in the Tomcat Bundle, simply change the permissions via the operating system. In Windows, this means Right...

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Generating Previews of PDF Documents using PDFBox can lead to the generation of incomplete or inaccurate results,...

This article explains an issue that arises even after applying a fix for LPS-34514 (this LPS ensures that the option "Site Members" is only shown in the role selection box if the user really had the permission to "View" the "Site Member" role). While this fix is correct, the best fix...

If you are using the Liferay platform's default classic theme when creating a page template, the search and navigation portlets are added by default. You cannot move or remove those portlets from the page template. Resolution Because the page template is taking from the theme along with...

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. In a clustered environment with Remote Live staging turned on, user may see printed in the logs "unable to...

Liferay Portal users can export and import the contents of the Web Content Display portlets as a Liferay Archive (LAR). When exporting a LAR from the Web Content Display Portlet, the past versions of a web content article are not included in the exported LAR file. This is intended...