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"Current license is non-compliant for [security]" error is shown in the log
Issue We tried to restart the Liferay server but the server is not able to start properly, there is an error in the log: ERROR [localhost-1][com_liferay_portal_search:103] [com.liferay.portal.search.internal.SearchEngineHelperImpl(2659)] The addSearchEngineConfigurator method has thrown...
I cannot disable the execution of Groovy scripts in Server Administration
Issue Despite disabling Groovy scripting in System Settings > Security section > Script Management, Administrators are still able to execute Groovy scripts in the Server Administration > Script tab. Environment 2024.Q2+ Resolution The above described behavior is the intended behavior The...
"Cannot use import statement outside a module" JS error with a custom form field type
Issue After creating a new form field type (e.g. blade create -t form-field ...) or upgrading a custom form field type to a newer version, a JavaScript error is displayed in the console when dragging the field in the Form editor. Uncaught SyntaxError: Cannot use import statement outside...
Keep-alive setting for VPN
Issue What is the default keep-alive setting for the Liferay Cloud VPN client? Environment Liferay PaaS/SaaS VPN client-to-site VPN. Resolution PaaS/SaaS VPN Client: Uses standard Strongswan keep-alive configuration, typically 20 seconds. VPN Server: Will define its own custom keep-alive...
Author information that is displayed in the forum posts
Issue When users send messages or create threads in the discussion forum, certain information about them (name + surname) is displayed. This article covers the need to change this behavior through a customization and display the user's screen name instead of their full name. Environment...
JavaScript URLs are not updating when Staging is enabled
Issue With staging enabled, JavaScript URLs, referencing content in Documents and Media, are not updating when a page is published from Staging to Live For example: JS URL on Staging: src:'http://localhost:8080/documents/d/guest-staging/astronaut-png' JS URL on Live:...
ElasticsearchStatusException[Elasticsearch exception [type=search_phase_execution_exception, reason=all shards failed]]
Issue We are getting lots of following messages in log: ERROR [http-nio-8080-exec-3][ElasticsearchIndexSearcher:152] [] null java.lang.RuntimeException: org.elasticsearch.ElasticsearchStatusException: ElasticsearchStatusException[Elasticsearch exception...
High CPU and memory use with stacktraces associated to password encryption
Issue The environment starts using a large amount of CPU and also memory. Reviewing thread dumps taking during that time, there are many threads associated to PBKDF2PasswordEncryptor.encrypt, such as: "https-jsse-nio-8443-exec-5" #115 daemon prio=5 os_prio=0 cpu=274186.74ms...
Is there an alternative to the 'Liferay.Util.selectEntity' function?
Issue After upgrading to 2024.Q2+, Liferay.Util.selectEntity does not work anymore. It has been removed, according to the 2024.Q2 Breaking Changes. Is there any replacement for it? Environment Liferay DXP 2024.Q2+ Resolution Although it has been removed as of 2024.Q2, the replacement was...
How to add application/ld+json in specific page
Issue The user wants to add an application/Id+json script on a specific page. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Create a fragment from Design -> Fragments Paste the below script, just for reference: <script type="application/ld+json"> { "@context":...
How to send Form submission notification for Guest user
Issue Form submission notifications usually are meant to be sent to already created users. Is there a way to send form submission notifications for a Guest user? Environment Liferay DXP 7.4+ Resolution Yes, there is. It's not a direct approach, and several steps must be made in order to...
How to generate a valid Liferay SaaS/PaaS Custom SSL Certificate
Issue What are the specific requirements for a custom SSL certificate to be successfully deployed on Liferay SaaS/PaaS? Environment Liferay SaaS / PaaS Resolution Private key and certificate should be in the proper PEM format which must include encapsulation boundaries. Private key...
Unable to display icons in Table View
Issue I'm unable to display any icons next to each title in my Table View. Environment Liferay DXP 7.4 Resolution Since this method was deprecated in Liferay DXP 7.0, please consider the following alternatives: Make the url to the icon explicit. Use <liferay-ui:icon> or...
When moving a web content to another folder, the "Modified by XX" message does not display the user who moved it
Issue When moving a web content to another folder, the 'Modified by XX' message doesn't display the user who moved it, but it does record the modification time. Environment Liferay DXP 2024.Q3 Resolution The current behavior is expected. A feature request has already been submitted to...
Typing delay when editing fields in articles with too many fields
Issue I have a web content structure with multiple fields. When I create a web content from the structure, and add several fields (more than 100 entries), I experience delay while typing on the field and JS errors appear in the browser console. Reproduction Steps: 1. Start DXP 7.4 2. Go...
Accessing HTTPS services through VPN Connection
Issue Multiple security/certificate/host errors can occur when trying to access an internal HTTPS service through a SaaS/PaaS VPN connection. Environment Liferay PaaS/SaaS client-to-site VPN connection. Set up port forwarding to a HTTPS service. (e.g. vpn:1000 → 10.10.10.10:443)....
When accessing Web Content after a restoring to a backup, the following message is seen: "Result Found With Filters Type: Versions"
Issue After restoring to a backup, when looking Content and Data > Web Content  it displays the following message: 1 Result Found With Filters Type: Versions Environment DXP 7.4 Resolution When a Web Content Article is created and a restore to a backup where the article did not yet...
PortletPreferenceValue for Announcements widget does not change for content pages when upgrading from Liferay 7.2 to 7.4
Issue When upgrading from Liferay 7.2 to 7.4, the settings stored in the PortletPreferenceValue for the out-of-the-box Announcements widget does not change post-upgrade. The issue specifically affects content pages imported from Liferay 7.2 "Customize Announcements Displayed" feature of...
"The server could not start in 900 seconds" error occurs when starting server in Liferay Developer Studio
Issue Liferay server crashes when running under Liferay Developer Studio for 15 minutes, reporting the following error dialog: The server could not start in 900 seconds. Environment Liferay 2024.Q2 Resolution As of now, this does not have an existing fix. The workaround for this, is...
Which Liferay version should be used in gradle.properties for the 2024.Q1.1 version?
Issue Which Liferay version should be used in gradle.properties for DXP version 2024.Q1.1 Environment Liferay DXP Resolution 1. Looking at the release JSON here, the property should be liferay.workspace.product=dxp-2024.q1.1 2. Similarly, the additional properties should be:...
Zendesk Click-to-Chat uses "screenName" instead of Actual Name for Tickets/Claims
Issue The Zendesk Click-to-Chat widget uses the claim screenName, instead of the user's actual name. This becomes a problem when Zendesk then creates a contact for this user as their name is incorrect. Environment Liferay DXP 2024.q3.8 + Resolution To resolve this behavior, upgrade to...
Understanding the 'Viewable by' dropdown and Download permission for file uploads in DL
Issue How do the 'Viewable by' dropdown and Download permission work when uploading files to the Document Library? Environment 7.4 U76 - 2024.Q4 Resolution 'View' permission → 'View' and 'Download' permissions The permission that used to be View, starting from version 7.4 u76, was split...
How to filter web content by structure field with headless APIs
Issue Create a custom structure and use a headless API to filter web content based on specific fields within that structure Environment Quarterly Releases DXP 7.4 DXP 7.3 Resolution The following endpoint should be used getContentStructureStructuredContentsPage :...
Unable to access the REST API from browser with other languages
Issue Not able to access Headless API from a browser with different language than the one available in the website. Environment Liferay 2023.q4 Liferay 2024.q1 Resolution This is a known issue and fixed by: LPD-20528 Upgrade to Liferay 2024.q2+ or request a hotfix with the above.,...
Categories translated to a new language do not show the updated language despite setting the language in Account Settings
Issue We've found that when using the 'Multi Column Layout' widget template and setting the Language section on a category filter to French (ex: fr_Fr) it reverts back to 'en_US'.  This occurs even when the Account Settings for a user are altered to French. Steps to reproduce: Create a...
Elasticsearch as Service
NOTE: Liferay Support does not recommend or endorse specific third-party products over others. The information provided about products not created by Liferay is for reference purposes only, and any implementation of these principles will be at your team's discretion. Issue How to deploy...
Embedding videos using basic web content
Issue When we try to embed a video using <iframe> tags, during the creation the video displays, however after publishing the content and editing it again, the video is not displayed anymore and the source is updated with a sandbox attribute. Environment DXP 7.4 Quarterly release...
Paginator is not showing intermediate pages in mobile render
Issue The default Pagination Taglib Scroll is not showing intermediate pages in PWA mode. Steps to reproduce: 1. Set search.container.page.default.delta=4 in the portal-ext.properties. 2. Start Liferay and create, at least, 84 documents with a similar word in the title, let’s say...
Specification Facet is temporarily unavailable
Issue Specification Facets are not functioning correctly in certain search scenarios, resulting in the 'Specification Facet is temporarily unavailable' error in the UI and below errors in the Liferay logs. ERROR [http-nio-8080-exec-30][CPSpecificationOptionFacetsPortlet:74] null...
Issue with Asset Publisher Pagination
Issue Asset Publisher pagination is not working as expected. The last page is not accurate in the pagination taglib scrollbar in the mobile render as well as the desktop view. Steps to reproduce: Start Liferay and create a page. Create around 1000 web content Drag the asset publisher...
How to install Glowroot on an Elasticsearch server?
Issue Is there a possibility to install Glowroot on an Elasticsearch server? Environment Liferay DXP 7.4+ Resolution Officially, Glowroot doesn't directly support Elasticsearch for data storage. There isn't a built-in plugin or configuration for it.   However, there are a couple of...
A/B Testing - What are the conditions to declare the winner?
Issue In conducting A/B testing, all the tests were run in anonymous sessions, ensuring that each session was isolated by closing the incognito tab between tests. I experimented with both anonymous and non-anonymous sessions to improve detection and differentiation on my local setup....
Session keeps extending itself indefinitely in Page Edit Mode
Issue When a user leaves a Page idle in Edit mode for a long time, the session keeps extending itself indefinitely, and the user is never logged out. Environment Quarterly Releases Resolution This is the intended behavior because any of the incoming portlet requests (action, render, or...
It is not possible to switch between options using Incompatible in Bundle product relations
Issue We added two bundle options for a product (i.e. myProduct) and between the products of each option we defined some Incompatible in Bundle product relations. If we open myProduct details and select an option from the first combo, the second combo shows only the compatible options...
Angular custom element Client Extension does not load on SPA navigation
Issue Create and deploy an Angular custom element Client Extension, for example: liferay-sample-custom-element-3 .  Drag the custom element into a page and navigate with Single Page Application enabled: The angular application does not load after navigating between different pages....
DeepL Auto-Translation Error from English (en-US) to German (de-DE)
Issue When using the DeepL Translator integration in Liferay 2024q2.0, an error occurs while attempting to auto-translate web content from English (en-US) to German (de-DE), despite German being a supported language in DeepL. Expected Behavior: The content should be automatically...
JAX-RS web services return error 404 after upgrade DXP 7.3 from u19 to u36
Issue We have 2 JAX-RS web services that work well with DXP 7.3 u19. We upgrade recently to u36, then the 2 JAX-RS web services do not work anymore. . In the API Explorer we can see our Rest Application with the api and schema like other RestApplication, but they return error 404 when we...
How to resolve multiple Iframe authentication requests in a clustered environment
Issue After including an iframe link in a third-party application for our clustered Liferay environment (and already setting the appropriate X-Frame-Options), users are experiencing repeated authentication prompts even though they are already logged into Liferay. In the browser console,...
How does "company.default.home.url" property work?
Issue I don't understand how company.default.home.url in portal-ext.properties and the setting of Control Panel ->Instance Settings -> Instance Configuration -> General -> Home URL work together. Environment DXP 2024.Q1.11 Resolution The company.default.home.url property provides the...
Categories Filter does not display categories in correct alphabetical order
Issue Issue 1: Some categories in your language having accents or other language-specific characters are not correctly ordered. For example: Abierto Cerrado Árbol (should be at second place) Issue 2: After translating the categories, navigate to a secondary language with a different...

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