Site Search - Liferay Learn

After changing password on Tivoli's LDAP server, users can't login for up to 20 minutes

Issue On Liferay DXP (any version) connected to an IBM Tivoli Directory Server via LDAP, the users cannot login to the portal immediately after changing their password or any attribute on said LDAP. The...

Uncaught (in promise) SyntaxError When Creating a New Website

legacy Troubleshooting

Issue When try to create a new website from Control Panel > Websites, I can't create a new website. I don't get any error messages in Liferay logs, but in the Browser Console, the following error message appears:...

Does Apache Log4j Vulnerability CVE-2021-44832 affect Liferay ?

legacy Troubleshooting

Issue The Liferay uses the log4j-core Library which was reported to have a vulnerability. Environment Liferay DXP 7.1 Liferay DXP 7.2 until fix-pack 16 Liferay DXP 7.3 until SP3 Resolution Yes, the Liferay is...

How to create a filter by status using GraphQL

legacy Troubleshooting

Issue If you need to filter by status and execute this query: query{ c { countrieses (filter:"status eq pending"){ items { status id selected } } } } You'll get this error: { "errors": [ { "message": "Exception while...

RoleLocalServiceUtil.addRole creates the role in the main instance

legacy Troubleshooting

Issue We are trying to use the scripting console to create roles. Either we are not doing this correctly, or something is not working correctly. When creating the roles we use RoleLocalServiceUtil.addRole to which we pass...

After migrating to a newer update, UI elements are misaligned or not displaying properly

legacy Troubleshooting

Issue After moving to a newer update, UI elements are misaligned or not displaying properly Environment This was observed in a recent case where a Liferay DXP 7.4 Update 47 environment was migrated to the 2023 Quarterly...

Video previews not being generated

legacy Troubleshooting

Issue Video previews are not being generated in the environment. There are not error related in the logs (memory, space, etc) when a mp4 video is uploaded, for example, but the preview is never created....

Elasticsearch setup without a proxy

legacy Troubleshooting

Issue I have a web proxy in place and Liferay uses it when trying to connect to a remote Elasticsearch server, which causes the connection to fail. I do not want Liferay to use the proxy when trying to connect...

Why does %E2%80%8B appear at the end of my friendly URL?

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue A friendly URL has been configured, but when accessing the link,...

Web Content is not fetched with Headless Delivery API structured-contents

legacy Troubleshooting

Issue When I use the headless API (o/headless-delivery/v1.0/sites/X/structured-contents) to obtain the web contents of a certain site X, no results are returned. Environment Liferay DXP 7.3 Resolution Make sure you...

Journal Search Services Were Removed

legacy Troubleshooting

Issue My custom code uses JournalArticleLocalServiceUtil.search API and it is not working in 7.4 U72 anymore. Environment Liferay DXP 7.4 Resolution This API (JSONWS: journal.journalarticle/search) is removed by LPS-179287...

The single approver doesn't work when Groovy has been added to the blacklist

legacy Troubleshooting

Issue Workflow doesn't work if I add com.liferay.portal.scripting.groovy.internal.GroovyExecutor to the blacklist file com.liferay.portal.component.blacklist.internal.ComponentBlacklistConfiguration.config ...

"Could not resolve value from secret references" error deploying build in PaaS

Troubleshooting

Issue When deploying a build in my Liferay Cloud PaaS environment, the build process fails and returns the following error message: Some error has happened during the build. Try again. [{"message":"Could not...

Uncaught TypeError: Liferay.Notification is not a constructor

Troubleshooting

Issue Adding the below script to any page through any Web content display can reproduce the issue in vanilla. <a href="#" onClick="showWltNotification('Your Request failed to process', 'danger');"> Link here </a>...

Sorting Structures by Name in Liferay DXP

Troubleshooting How To

Issue The order of Structures when creating Web Content seems to be random. The structures are not sorted alphabetically or by modification date. Environment Liferay DXP 2024.Q2 Resolution Web Content Display widget...

How to allow unauthenticated (guest user) requests for GraphQL

Troubleshooting

Issue I implemented ReactJS Widget that relies on GraphQL requests for custom object values, with a widget exposing object entries to the public. However, unauthenticated GrapQL requests are disabled by default and...

Search Result Limit Resets to 10000 After Container Restart

legacy Troubleshooting

Issue We changed the index.search.limit property in portal-ext.properties We also set the same value in Control Panel -> System settings -> Search -> Elasticsearch 7 -> Max Result Window The search result limit...

Unable to Save Forms After Enabling ModSecurity

legacy Troubleshooting

Issue After enabling ModSecurity with the default settings, forms with more than three fields cannot be saved. The following error message is displayed in the logs: ModSecurity: Access denied with code 400 (phase 2)....

Admin UI breaks after changing site default language

legacy Troubleshooting

Issue After changing a site's default language to a non-English locale and disabling English (United States) support, the Admin UI breaks. The issue occurs when the "Use Localized URL" option is selected in...

"Interval is either equal or less than 0" error is produced during the upgrade and checkInterval is reset to zero

legacy Troubleshooting

Issue When upgrade from 6.2 to 2024.Q4, following error is produced in the log files: 2025-02-11 20:48:20.910 ERROR [main][ROOT:47] bundle com.liferay.journal.web:5.0.180...

Request to /o/change-tracking-rest/v1.0/ct-collections returns 403

legacy Troubleshooting

Issue When accessing Publications through the UI, they are not displayed. The request to `/o/change-tracking-rest/v1.0/ct-collections` returns a 403 Forbidden error when it goes through the Web Application Firewall...

Add New Custom Domains and Avoid Downtime while Let's Encrypt certificate Is Generated

legacy Troubleshooting

Issue When new custom domains are appended to to the existing list under "customDomains" in the "certs" part of the webserver LCP.json file, a new Let's Encrypt certificate is issued to include them. In the mean...

Client Extensions Not Visible After Deployment in SaaS

legacy Troubleshooting

Issue Client extensions are successfully deployed to SaaS, the service registers as ready, and are listed in the Client Extensions Control Panel app, but they are not visible in the Widget UI when trying to add them...

Documents and Media widget displays "Copy to" action for Guest users

legacy Troubleshooting

Issue The "Copy to" option is displayed in the Documents and Media widget for Guest users, even though they lack the necessary permissions to perform this action. This can lead to a poor user...

Collection Display Fragment is not responsive when using the CSS Medium Screen Size (col-md)

legacy Troubleshooting

Issue We've observed that when using the Collection Display fragment to display a collection of data/items and selecting the medium screen size (col-md), the responsiveness becomes unreliable. Environment Quarterly...

Unassign Site Template from a Site / Export a site without the template it was based on

legacy Troubleshooting

Issue Is there a way to unassign a Site Template from a Site? When importing a site using a .lar file into a company where the associated Site Template doesn't exist, an error occurs: "Site cannot be Imported as Site...

XSS Vulnerability present when using Web Content Article's source code

Troubleshooting

Issue We've observed a XSS Vulnerability present when using Web Content Article's source code. This vulnerability appears to be present when involving the deployment of a payload via the source code. Steps to...

SAML - Can you end the Identity Provider's session when the Service Provider's session times out?

legacy Troubleshooting

Issue We have Liferay configured as a SAML Service Provider (SP), and we use third-party software as the Identity Provider (IdP) Our IdP is used for multiple applications, so its session timeout is set for a...

Old version of an updated file gets downloaded instead of the new version

legacy Troubleshooting

Issue Some team members had to go into the 'Current Assets' asset library and re-version some files that needed updating. After re-versioning the files, when Person A went to download the files to see how...

Impersonation Clashes with Cached Web Content Templates

legacy Troubleshooting

Issue Web Content Templates can be configured for caching to boost performance. When not cached, the generated HTML is rendered for each request. When cached, the generated HTML is stored in the cache and...

How to create Web Content with large images from text file?

legacy Troubleshooting

Issue Copy-pasting large images from text file prevents the Web Content from being published, although it appears correctly in the editor. Environment Liferay DXP 7.4 Resolution When images are copy-pasted...

Console errors when local staging is on

legacy Troubleshooting

Issue There is a staging initialization failure within the console when local staging is on. Steps to reproduce: Publishing > Staging > Toggle Local Staging On Navigate to the Home Page and check the console within...

Using Required for system configurations.

legacy Troubleshooting

Issue We would like to add required = true configuration to our system configuration. Upon requesting the data through a groovy script the string returns empty when required = true is set. Environment DXP 7.4+...

Email Settings not resetting completely from Instance Settings

legacy Troubleshooting

Issue If a user wants to reset Mail Settings from Instance Settings, it is not resetting completely Environment SaaS Resolution Open a Help Center ticket to have Support manage the environment Additional...

Liferay Learn Resources Taglib

legacy Troubleshooting

Issue In recent versions of Liferay, the liferay-learn taglib has been introduced to automatically include links to the official Liferay Learn documentation. This functionality is controlled by the...

Getting invalid checksum error when building the Liferay Workspace

legacy Troubleshooting

Issue Facing an error when attempting to initialize a Liferay DXP bundle in the user's Liferay workspace. Steps to reproduce: 1. Create a Liferay workspace project. 2. Set the following in gradle.properties:...

Unable to see the add button to create a new language override key

legacy Troubleshooting

Issue When create a new user and assigning that user to a newly created regular role, then the add button to create a language override key is not visible to that user. Steps to reproduce: 1. Navigate to Control...

"assetURL" not redirecting to the desired 'Product Detail' page

legacy Troubleshooting

Issue The issue regarding the POST /v1.0/suggestions API. Specifically, when using the API, the page does not redirect to the desired 'Product Detail' page, whereas the same functionality works correctly via the UI....

Failed upgrade process for module com.liferay.portal.workflow.kaleo.service: Unable to convert XML to JSON

legacy Troubleshooting

Issue We are currently upgrading our DXP 7.4 u92 DB to 2024.Q1.12 We configured things for DB upgrade based on...

Certain values are lost or altered upon submitting a large form

legacy Troubleshooting

Issue For very long forms, some input values may be unexpectedly lost or modified after submission. Some fields are submitted correctly, but from a certain point onwards, they start persisting with incorrect values...

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