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Upgrade to 7.4 fails trying to insert records into table DDMFieldAttribute
Issue I am performing an upgrade to 7.4 and it fails with errors like these: com.liferay.portal.kernel.log.LogSanitizerException: com.liferay.portal.kernel.upgrade.UpgradeException: java.sql.BatchUpdateException: Batch entry 155 insert into DDMFieldAttribute (mvccVersion, ctCollectionId,...
User Last Login Date Not Updating
Issue We're observing that our user's loginDate and lastLoginDate are not updating correctly in the user table.   Environment DXP 7.1 DXP 7.2 DXP 7.3  Resolution 1) Set the following portal-ext property:      users.update.last.login=true 2) Then please do the following for good measure:...
Cluster scheduled job issues with Open ID Connect (OIDC)
Issue A known issue related to clustering with environments using Open ID Connect has been identified wherein the number of scheduled jobs may be mismatched on each node. This may cause a performance impact, or a loss of user sessions if a node is taken offline or experiences a crash....
Automated backup failure due to Error 408 (Request Timeout)
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have identified an incident where a backup failure may occur on automated backups due to an Error 408 (Request Timeout), and...
No fragment link is shown on pages
Issue Fragment editable links only work by default in English Steps to reproduce: 1. Start Liferay DXP-7.4-u22 2. Edit the home page 3. Add language selector to the page 4. Click on the Heading fragment on the home page with the text "Welcome to Liferay" 5. Configure the element-text...
Single Approver Workflow is not updated
Issue Single Approver is not updated when the User language is not English Steps to Reproduce: 1) Navigate to User Menu > Account Settings 2) Change user language to Deutsch (Deutschland) 3) Navigate to Open Menu > Workflow > Process Builder 4) Open Single Approver definition 5) Update...
ORA-01000: maximum open cursors exceeded
Issue The following errors appear for Oracle database users during the upgrade from Liferay Portal 6.2 to Liferay DXP 7.4. Caused by: com.liferay.portal.kernel.log.LogSanitizerException: java.sql.SQLException: ORA-01000: maximum open cursors exceeded_ [Sanitized]         at...
'My Workflow Tasks is temporarily unavailable' error message
Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Navigate to Configuration > Workflow and apply the 'single approver' workflow on 'Content Pages'. 3. Create a content page. 4. Click on the notification which is sent out to the user. Actual Result: When the user clicks on the...
Wildcards are not considered in site administration menus' search bar
Issue When searching for a document in e.g. the Documents and Media tab the search functionality doesn't return the document if its name contains underscores. We have a document named 'Qwe_Rtz_Uio.txt' and if we search for parts of it, like "qwe" or "rtz" it doesn't show the document in...
Method "themeDisplay.getScopeGroupId()" executed within a Widget Page Template does not retrieve the site's groupId
Issue Given a Widget Page Template, when we use the themeDisplay.getScopeGroupId() method from a Freemarker template to try to retrieve the groupId from the original site, a different groupId will be retrieved. Would it be possible to recover it in some other way? Environment Liferay DXP...
A "processAction method not implemented" error is shown in the log
Issue Many processAction method not implemented errors are thrown in the server log: ERROR [http-nio-8080-exec-1][PortletServlet:117] null javax.portlet.PortletException: javax.portlet.PortletException: processAction method not implemented at...
Complete page content is not visible while clicking on search result
Issue Step to Reproduce: 1. Spin a Liferay DXP 7.4 u31. 2. Create one blank page named demo. 3. Place Asset Publisher on the newly created page. 4. Open the configuration of Asser Publisher by clicking on the Action buttons(three dots). 5. Navigate to Display Setting-> Set and Enable and...
Adding custom jar in module project as it gets remove after gradle refresh.
Issue The custom jar is getting removed after the Gradle refresh. Environment Liferay DXP 7.0 and above Resolution Create a folder libs inside the module project and place the custom jar in it and add the below code in the build.gradle: repositories { flatDir { dirs 'libs' } }...
Field Reference value not getting applied to the web content
Issue When attempting to update the Field Reference value within created web content a generically named value is displayed instead of the value manually added. Environment DXP 7.4 Resolution To resolve this error, open a help center ticket to request a hotfix containing LPS-155448.,...
Blogs With Images Load Slowly and Eventually Time Out
Issue When I try to navigate to a blog post that contains images, it loads very slowly and eventually times out. Images were copy/pasted from a local computer into the blog post (rather than being uploaded through Documents and Media). When I check the source code, these images have very...
User's aren't seeing the correct experience associated with their segment
Issue When I create (and prioritize) an experience based on a new segment, the users associated with that segment aren't able to see it. Environment DXP 7.3 Resolution It is expected that SegmentsEntryRel doesn't reindex immediately when the Segment model updates. This can lead to issues...
getSearchHits() API method does not take the start value in consideration
Issue I am using search API (as per article https://help.liferay.com/hc/en-us/articles/360029046411-Building-Search-Queries-and-Filters) and noticed that the size of the list returned by the SearchResponse.getSearchHits() method is not correct, as if the start parameter is not taken into...
Can a hotfix delete pages?
Issue After installing the latest hotfix, we found that certain pages were deleted. How is that possible? Environment DXP 7.0+ Resolution Hotfixes contain fixes that change the Liferay source code Meaning that it does not touch anything else - especially the database. There are strict...
Guest User sees blank page when viewing Web Content from Search Results Widget
Issue Steps to Reproduce: 1. Create a Widget page. 2. Place Search Bar and Search Results on the recently created page. 4. Create Basic Web Content (Demo Web Content) with an image and some text. 6. Create a new demo authenticated user. 7. Try searching the web content from both Admin...
Marketplace "my purchased" page is no longer accessible. How can I download the apps I already purchased?
Issue With the updated Marketplace user interface, I can only see new applications and I can't access the "my purchased" page to access applications I previously purchased. Resolution The current workaround to download the previously purchased applications is to: Navigate to this Liferay...
Enabling "Assign Roles by Segment" Disables the Content Page Editor and causes NoSuchExperienceException
Issue When checking the option "Assign Roles by Segment", the Content Page Editor gets disabled and displays the following message: "Content Page Editor is temporarily unavailable.". The following error is also thrown in the startup logs: 2022-08-22 20:28:34.021 ERROR...
Tags Search not returning more than 50 results
Issue We are facing an issue in tags search. We have 64 tags with similar names (book1, book2, book3, etc.), and searching for "book" will only return 50 tags at most. How do we increase this limit? Environment Liferay DXP 7.2 Resolution By navigating to System Settings -> Search ->...
CMS-Clear option does not work after filtering down Web Contents
Issue The Clear option that appears after filtering the Web Contents on the drop-down menu does not clear the filter when it is clicked. Environment DXP 7.2 Resolution A hotfix can be requested with the following fixes: LPS-119832       , content:...
Audience targeting module deployment errors on Lifera DXP 7.2+
Issue After migrating to 7.2 or superior version Audience Targeting deployment errors appear during startup and its modules appear as installed, not active: 1764|Installed | 10|com.liferay.content.targeting.analytics.api (5.0.0)|5.0.0 1765|Installed |...
How are Known Individuals identified?
Issue We would like to know how Analytics Cloud identifies Known Individuals. Environment Analytics Cloud Resolution Users are identified based on their Liferay user accounts. These accounts are synced to Analytics Cloud during the first setup. They become Known Individuals when they log...
Unable to retrieve the properties from Analytics Cloud
Issue We connected our Liferay instance to Analytics Cloud and the instance shows that the connection is successful. But when we try to Sync Sites, we receive the following error message: For our Liferay instances, we opened the URLs below: https://analytics.liferay.com...
Modifying the extension of a document persists even on downloading the file
Issue Changing the extension of document and media file, causes the downloaded file to have the modified extension. Steps to Reproduce: 1. Create a new basic document 2. Upload a file to the document (liferay-logo.png for the test). Publish 3. Download the file 4. Edit file and change...
After editing them and restarting the server, default vocabularies are duplicated
Issue Stage and Topic vocabularies recreate again in the global site Steps to reproduce: 1) Navigate to the Global site 2) Assert that Topic, Stage, and Audience vocabularies have been created 3) Control Panel > Instance Settings > Localization (Change the default language, for example,...
Unable to add newly created product in the product group
Issue Steps to reproduce: 1. Start Liferay DXP 7.3 2. Create a site by using the minium site template. 3. Create a Product Group. 4. Check that user can add any existing product from the Minium site to the Product Group. 5. Now, create a new simple product. 6. Try to add the new Product...
Categorization of 'Blogs' is not working
Issue When creating blogs, tags and categories do not appear. Steps to reproduce: 1. Navigate to left side menu of Site -> Categorization -> Tags 2. Create 2-3 tags and category 3. Place the following properties in portal-ext.properties file jsonws.web.service.paths.includes=...
Slowness in the IDE
Issue Users are experiencing slowness during the 'gradle refresh' process as well as during the local deployment of the Tomcat application server. Environment Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution When the user does not provide enough memory to the IDE, the slowness...
How to get rid of SSLHandshakeException?
Issue When trying to access the site URL, the console displays the following exception, and the site is inaccessible. javax.net.ssl.SSLHandshakeException: Received fatal alert: handshakefailure javax.net.ssl.SSLHandshakeException: Received fatal alert: handshakefailure at...
Fragment should be accessible with its original name
Issue The export/import of content pages with references to fragments in global is currently limited (using LARs). Steps to reproduce: 1) Navigate to the Global site 2) Create a new collection and a new Fragment in it 3) Export the Collection(LAR export) 4) Create a new site and a new...
StorageException occurs when trying to access Google Cloud Storage.
Issue The File Storage is configured to Google Cloud Storage. When performing some actions in Documents and Media, Liferay attempts to access Google Cloud Storage and raises the following exception: 06:42:27.828 ERROR [https-jsse-nio-8443-exec-23][PortletServlet:119]...
Not Able to Preview PDF Document in Recycle Bin
Issue After a PDF document is moved to the Recycle Bin, it cannot be previewed. Steps to Reproduce Open Menu > Content & Data > Documents & Media Upload a pdf and publish Click 3-dot menu next to the pdf > Move to Recycle Bin Open Menu > Recycle Bin Click on the pdf file name Observe...
Error: Unable to send message: Invalid Addresses
Issue After integrated the Mail Server:  Exchange in Liferay DXP there is a following Error in the logs:   ERROR [liferay/mail-1][MailEngine:74] Unable to send message: Invalid Addresses com.sun.mail.smtp.SMTPAddressFailedException: 550 5.7.54 SMTP; Unable to relay recipient in...
Unable to revert hotfix
Issue In some circumstances, users are unable to revert back their hotfix from their environment. The cause is often due to corrupt hotfix files or missing files in this environment, which could happen as a result of applying modifications to a running DXP server. Sometimes, users...
Unable to view uploaded video in blogs
Issue It is not feasible to use uploaded videos in blogs via the content option.  Videos, on the other hand, can be seen properly uploaded in the documents and media section, so these videos should be present here so that users can select them from this option. Environment Liferay DXP...
Host name does not match the certificate subject provided by the peer
Issue Configuring S3Endpoint to connect the S3 bucket is giving the below error 2022-08-25 13:02:50.718 ERROR [default task-22][ImageImpl:69] Error reading image 4407228 com.liferay.portal.kernel.exception.SystemException: Unable to execute HTTP request: Host name...
How to enable Liferay Enterprise Search Security (X-Pack)
Issue We have a requirement to turn on the authentication and monitoring for our Elasticsearch server, but after downloading the Liferay Enterprise Search Security, we can't enable it because it requires credentials How can we get those credentials and enable the security features for...

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