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Liferay portal may appear to hang or be unresponsive when importing a LAR or publishing to staging. This occurs if the database used in your environment is a SQL Server with default transaction isolation settings and it occurs regardless of the size of the content. Resolution 1. Set in...

When searching the portal, you may find that search fails to find a piece of content (articles, images, message board, blog posts, etc). This can happen due to multiple reasons: Content is not indexed when it is added Index gets out of sync In case of cluster, the indexes are not...

Many Liferay portlets—such as the Blogs portlet, the Web Content portlet, the Wiki portlet, and so on—utilize CKEditor. This article discusses ways to approach and troubleshoot issues involving CKEditor within Liferay portlets. Resolution Before testing for the issue on Liferay's...

Issue This article describes a known issue specific to Microsoft Internet Explorer 11 (IE11) as documented on LPS-73892. Liferay has discovered a memory leak occurring in IE11 and Edge.  As the browser memory usage of the application increases, a page may render with mobile styling....

Note: This article is no longer maintained and is only made available for your reference. All the information in this article can now be found in the Liferay DXP Release Notes. This article documents a list of known issues in Liferay DXP 7.1 Fix Packs and Service packs. Fix Pack 8 Fix...

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When deploying themes to Liferay, theme references are created and saved into the database. If the theme is...

If organizations are missing in the control panel and are accompanied by Lucene indexing errors they can be the result of not having the proper settings. Resolution In the portal-ext.properties file add "lucene.replicate.write=true" Verify that each node has their own index and aren't...

One error that can occur in deploying licenses doesn't have anything to do with the app server but rather arises due to the permission settings on the operating system. Some symptoms of this are: The XML file sits in the "${liferay.home}/deploy" folder A .li file is not generated into...

Introduction This article documents how to install the new version of a renamed Marketplace application in Liferay DXP. The names of some Liferay Marketplace applications have been changed in order to distinguish that these applications are developed by Liferay in order to connect with...

Information about products not created by Liferay is provided for informational purposes only and does not constitute Liferay Support recommendation nor endorsement. Liferay also does not assume any responsibility for any instructions herein or referenced regarding these products. When...

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When setting up LDAP in the portal-ext.properties, NullPointerException errors may be thrown if settings are not...

If you are having issues viewing file content within the iOS application, it could simply be an authentication issue. One specific possibility is that Basic Auth is not enabled. Resolution 1. Update to Liferay Sync iOS 1.1 2. If you are running version 1.0, add this line to your...

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Resolution Description 1. Set the Portal Language to English (US), add calendar portlet to homepage 2. Create a...

Since the release of Liferay Portal 6.2 users have been able to publish the deletion of major entities. This includes the removal of Web Content Articles, Documents and Media files, etc. However, for Tags and Categories, Staging in Liferay 6.2 offers limited support only, which means...

This article is a troubleshooting guide to assist with common errors in using Liferay Maven SDK. The information listed below is applicable to all Liferay Portal versions.  Resolution When encountering issues with Maven, it is important to verify that Maven has been installed correctly...

This article outlines a practical suggestion for preventing errors by keeping the order of publishing and referencing pages in mind when staging. Following the suggestion will help prevent broken links from appearing when publishing content that links to a given page after that new page...

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article addresses memory issues caused by JRuby, a Java implementation of the Ruby programming language....

When the MySQL database is using a character set that is not UTF-8 (such as Latin1), new message boards posts with special characters like the one in the below screenshot cannot be published. You will see a, Message portlet unavailable message, and the following error:...

In the process of building the Tomcat bundle, some read/write/execute permissions may be lost for your operating system. Resolution To regain access to the various files and folders in the Tomcat Bundle, simply change the permissions via the operating system. In Windows, this means Right...

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Generating Previews of PDF Documents using PDFBox can lead to the generation of incomplete or inaccurate results,...

This article explains an issue that arises even after applying a fix for LPS-34514 (this LPS ensures that the option "Site Members" is only shown in the role selection box if the user really had the permission to "View" the "Site Member" role). While this fix is correct, the best fix...

If you are using the Liferay platform's default classic theme when creating a page template, the search and navigation portlets are added by default. You cannot move or remove those portlets from the page template. Resolution Because the page template is taking from the theme along with...

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. In a clustered environment with Remote Live staging turned on, user may see printed in the logs "unable to...

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Before LPS-34161, there was redundancy in the search portlet which would manifest when multiple asset publishers...

Starting with Liferay Digital Experience Platform (DXP) 7.0, a new validation process was added to check if linked text in a web content article links to a valid Liferay page. The way the validator works is this: Once the validator detects a link within the text of a web content, it...

This article documents an issue where Liferay Digital Experience Platform (DXP) 7.0 stores the locale (e.g. /fr) of a guest session (that is, no one has signed in yet) and then keeps the same locale even after a user has signed in (authenticated). Users might still see /fr in the URL...

This article addresses some of the common problems you may encounter when working with Elasticsearch 6, and serves as a troubleshooting guide to help you resolve them. Please notice that some of these problems apply only to Liferay DXP 7.0, while others apply to versions 7.0 and 7.1....

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Setting the JNDI datasource in Weblogic and upgrading from Portal 5.2.8. to Portal 6.1 causes upgrades to fail...

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. After configuring the application to sync with another server (that has a different groupID), some administrators...

This article documents the CSS in Web Content Management and lists steps to resolve the issue or avoid it altogether. Resolution Error: CSS in the template is not applied to web content articles Summary: Users who write their CSS in the Web Content Template will see that the web content...

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When upgrading to Liferay Portal 6.1 using SQL Server, "End of File" exceptions may occur. Resolution Be sure that...

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. During the course of normal usage, the following error was received:...

The article documents an error users may encounter when attempting to establish Remote Live Staging or when the export/import feature between two Liferay instances is used. It is mandatory to have exactly the same Liferay versions on both servers when attempting to establish Remote Live...

Under the following scenarios, globally scoped content is not published or imported to global scope on the target site when content refer to it get published or imported. While this may be an intended behavior, it could cause confusion or missing reference issues for certain use cases....

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When narrowing down search results using Liferay Portal 6.1 EE GA2, the portal does not continue to constrain...

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article documents a known issue where users are able to deactivate the default Liferay Portal site, which...

This article describes a known issue that makes it impossible to publish pages with "Link to Page" type, when Page Versioning is enabled. Steps to Reproduce Create a new Site. Activate Staging with Page Versioning enabled (public or private). Create an empty page. (only on 6.2) Create a...

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article documents the solution to a known issue when creating structured web content if the customer is using...

If a 6.1 portal is configured to work with Liferay Sync 1.2 or below, and then that portal is upgraded to Liferay 6.2 EE, Liferay Sync may not be able to connect to the portal. Resolution If you are experiencing issues connecting Liferay Sync to the upgraded Liferay Portal, you'll need...

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Several PropertySettingJobFactory WARN messages are logged with a clustered Liferay: WARN...