Site Search - Liferay Learn

How to resolve Jenkins error: "Oops! A problem occurred while processing the request"

, knowledgeArticleType: troubleshooting, legacy: true, name: How to resolve Jenkins error: "Oops! A problem occurred while processing the request", showDisclaimerMessage: true, sourceTeam: Support, ticketNumber:...

Liferay docker container with volume mount does not start successfully

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Liferay docker container with volume mount does not start successfully, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: Liferay...

Account member cannot place order due to permission error

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Account member cannot place order due to permission error, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 61066, title:...

Issues with staging due to upgrades

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Issues with staging due to upgrades , showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: アップグレードによるステージングの問題

Minikube fails to start

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Minikube fails to start, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: Minikubeの起動に失敗する

Blade does not build war-core-ext modules for Liferay DXP 7.3 when using Maven

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Blade does not build war-core-ext modules for Liferay DXP 7.3 when using Maven, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 45325,...

Liferay Cloud Activation Key Expiration Warning (12/18/20)

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Liferay Cloud Activation Key Expiration Warning (12/18/20), showDisclaimerMessage: true, sourceTeam: Support, ticketNumber:...

Color is not defined in JS when adding a new document

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Color is not defined in JS when adding a new document, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 14117, title:...

Adding of Two Numbers in FreeMarker Template

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Adding of Two Numbers in FreeMarker Template, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 8931, title: FreeMarkerテンプレートで2つの数字の足し算をする。

Scheduled Publications not working in Liferay SaaS environment

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Scheduled Publications not working in Liferay SaaS environment, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 77587, title:...

Team Members are missing from Projects in Customer Portal

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Team Members are missing from Projects in Customer Portal, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 86240, title:...

How to setup S3 Store from Liferay 7.2 dxp-13

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: How to setup S3 Store from Liferay 7.2 dxp-13, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 48440, title: Liferay 7.2 dxp-13 から S3...

Confirming a Site is Tracked by Analytics Cloud

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Confirming a Site is Tracked by Analytics Cloud, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: サイトが Analytics Cloud...

Updating Web Content's Custom Integer Field Using Headless API

legacy Troubleshooting

Issue When trying to update the web content's custom field value of type Integer with API, an errorClassCastException occurs. Steps to reproduce: Create a custom field of integer in the web content article. Create...

Changing locale using the Language selector in a private page redirects to a 404 error page

legacy Troubleshooting

Issue I have an issue with the use of the language selector in a private page. When I try to change the locale using the language selector, I get redirected to a 404 error page. Reproduction Steps: Start 2024.q1.17....

NoClassDefFoundError: org/apache/commons/compress/archivers/zip/ZipArchiveInputStream

legacy Troubleshooting

Issue We are putting up commons-io on osgi/module folder so it will be readily available to all modules, on our previous version of Liferay (DXP 2024 Q1.7), the commons-io worked, however now we are updating to the latest...

Error in Jenkins builds

legacy Troubleshooting

Issue When we generate a new build, we get the following error: ERROR: the command "[lcp, deploy, --only-build, --project, resumed, --metadata,...

Running script to import Result Rankings data fails

legacy Troubleshooting

Issue When attempting to run the script from step 2 on Importing the Search Tuning Indexes in 7.4 to import the Result Rankings data, execution fails with the following errors: startup failed: Script1.groovy: 3: unable to...

Duplicate Web Content Articles are Published if 'Publish' button is clicked several times in succession

legacy Troubleshooting

Issue When publishing Web Content Articles, I noticed several duplicate Web Content Articles are created when the "Publish" button is clicked multiple times in a row Each Web Content Article would have identical...

Builds not deploying to dev environment

legacy Troubleshooting

Issue Jenkins builds are successfully created, but deployments to the dev environment do not start after clicking "Deploy Build". Direct deployments from Jenkins using LCP_CI_DEPLOY_BRANCH and...

Objects API PUT Calls Partially Update Resources Instead of Replacing Them

legacy Troubleshooting

Issue When using the Objects headless API, PUT commands for Objects are only overwriting fields included in the API call, rather than replacing the elements entirely. PUT calls should update every object...

What is causing large temp files to be created?

legacy Troubleshooting

Issue Some process is creating a large file in the Tomcat/temp directory. These files can be multiple gigabytes in size and grow over a short amount of time and eventually use all the disk space on the servers. ...

CAPTCHA is not refreshing in Sign-In popup on Sign-In page

legacy Troubleshooting

Issue CAPTCHA is not refreshing in the sign-in pop-up page. If the user is already on the sign-in page and opens the sign-in form from the pop-up, the CAPTCHA does not refresh properly in the pop-up. Steps to...

Warning in logs: "No theme found for specified theme id" after uninstalling a theme

legacy Troubleshooting

Issue After migrating, the following warning appears in the logs: 2025-05-19 08:51:53,593 WARN [ajp-nio-10.10.13.111-8009-exec-83][ThemeLocalServiceImpl:220] No theme found for specified theme id...

How can you ensure that users from User Groups are properly imported when using LDAP Active Directory with Liferay?

legacy Troubleshooting

Issue Ensuring that User-Groups users are properly imported when using LDAP Active Directory with Liferay. Environment Liferay DXP 7.4 Resolution To ensure proper user imports and updates, the User Group...

Error Creating Web Content with Nested Fields via Headless API: 'Value Should Not Be Set for Transient Field'

legacy Troubleshooting

Issue When attempting to create web content that includes nested fields using the Headless API, the user encounters a 400 Bad Request error. The response message states: "Value should not be set for transient field...

Company-scoped objects' workflow tasks do not get assigned to users with only site-scoped roles

legacy Troubleshooting

Issue Given: A company-scoped custom object A workflow assigned to the above-mentioned object (at Global Menu > Applications tab > Workflow section > Process Builder > Assignments tab) And a workflow task...

Builds being deployed to the Liferay Cloud console fail with the following error: Unknown arguments: use-external-git, useExternalGit

legacy Troubleshooting

Issue Any builds being deployed to the Liferay Cloud console fail with the error: Unknown arguments: use-external-git, useExternalGit Environment PaaS Quarterly Release Resolution There is an incompatibility with CLI...

I cannot schedule web content using a date in the past

legacy Troubleshooting

Issue I have an issue with the web content scheduling. I set the time zone of the user's OS to CET while the user and the server are set to UTC (by default). I create web content and schedule it to be less than 1 hour...

Pages Appear in Search Results But Lead to 404 Errors

legacy Troubleshooting

Issue Some search results lead to 404 pages, even after reindexing. Pages exist but cannot be navigated to with the search bar. Search bar is unresponsive when clicking on certain results. Environment...

Unable to edit or create Collections

legacy Troubleshooting

Issue We've discovered a behavior that occurs when trying to edit existing collections or creating new collections. The page fails to load. The main error that popualates references a missing classname:...

Object entry reviewer to have access only to currently reviewed object, not to all entries

legacy Troubleshooting

Issue Issue description: I have enabled a review workflow for an object and noticed that if I want the reviewer to be able to edit the submitted object entry during the review task, I need to add the "Access in Control...

I received the following error in the log: Feature flag LPD-10588 is not available for company 0

legacy Troubleshooting

Issue After upgrading to 2025.q1.6-lts, I received the following error in the log: Feature flag LPD-10588 is not available for company 0 Environment Liferay Quarterly Release 2025.q1.6-lts Resolution The case has been...

Advanced Tab in the Monitoring section on the Cloud Console is not showing up

legacy Troubleshooting

Issue The Advanced Tab does not appear in the Monitoring section on the Cloud Console Environment Liferay Cloud - PaaS Resolution...

How can I implement the Google Site Verification meta tag in Liferay?

legacy Troubleshooting

Issue I want to implement the Google Site Verification via meta tag in Liferay, but after adding the Google-provided meta tag data to my site through Custom Meta Tags, the verification is still failing. ...

Unable to migrate content from Dynamic Data Lists to Objects using the Data Migration Center

legacy Troubleshooting

Issue Unable to migrate content and data from Dynamic Data Lists through the Data Migration Center due to issues found during the process. Environment DXP 2023.Q4+ Portal GA102+ Resolution The...

After changing image file extension it is no longer visible for selection within a fragment

legacy Troubleshooting

Issue Our team recently noticed that they can't use PNG files anymore and can reproduce it by: Upload PNG file to Documents and Media library (please note that after page refresh Liferay does not show an image preview)...

Document Checkin and Cancel Checkout fails when using Office 365

legacy Troubleshooting

Issue When I try to check a document in or cancel checkout, it always fails on the first attempt. I see these errors in the logs com.liferay.portal.kernel.log.LogSanitizerException:...

Database Upgrade Fails with "Invalid object name 'Configuration_'"

legacy Troubleshooting

Issue When running the upgrade, we see the following error: 2025-03-05 07:05:33.290 ERROR [Apache Felix Configurator Worker Thread][LogService:47] Error processing taskInvalid object name 'Configuration_'....

Resolving ClassNotFound Exceptions in JSPs and TLDs

legacy Troubleshooting

Issue A ClassNotFound exception occurs when referencing classes from JSPs or TLDs, even when using a wildcard (*) in the import-package header of liferay-plugin-package.properties. Example error message: Unable...