Site Search - Liferay Learn

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to disable robots in some pages and how to disallow the robots indexers to reach an environment. Environment DXP 7.0 DXP 7.1 DXP...

How to handle HTTP status errors with Liferay PaaS

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to configure the redirect of each HTTP status outside Liferay with Nginx. Inside Liferay you are able to manage some related...

Enabling Antivirus Scanning for Uploaded Files does not work

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We follow the steps explained in this article Enabling Antivirus Scanning for Uploaded Files. Then we uploaded a file with a virus,...

Liferay SaaS Prod to DR Backup Restore Failed

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Backup Restore fails when trying to restore Prod's backup to DR. Environment Backup Service prior 4.0.4 Resolution The issue can be...

Embedding the Language Selector Widget in a Fragment

legacy How To

Issue Need to embed the Language selector widget in a fragment via tags similar to what is referenced here: https://help.liferay.com/hc/en-us/articles/360020757071-Embedding-Widgets-in-Page-Fragments Environment DXP 7.2 Resolution Please put below code in your header section of your...

How to obtain the binary logs?

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How can we access the database-related binary logs that are stored on the SSD? Environment Liferay SaaS Resolution You can connect to...

The Backup Service's restore functionality will not accept TGZ files in the file uploader

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I am encountering the inability to upload a database or volume TGZ file using the Backup Service's restore functionality in the...

Nmap report several ports as open despite not being marked as external in LCP.json

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After performing a port scan with https://nmap.online to our ingress ip address, several ports are reported as open. Nmap scan report...

Updating the database users in Liferay SaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have created users who can access the database by theCREATE USER 'username'@'hostname' IDENTIFIED BY 'password '; command and...

No indication of backup process' status

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have started a backup/restore process and we would like to know when it will end, because we can't do deployments while the...

Automatic backup stops while deploying new builds

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Our scheduled backup process didn't finish, it only shows the starting date but there is no indication it has ever finished...

How to create a Liferay SaaS-compatible OpenVPN server on RHEL/CentOS

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue This article details the installation and configuration steps to have a running OpenVPN server you can integrate to your Liferay...

Automatic License Update Not Working

legacy Troubleshooting

Issue Licenses are not being auto-updated for Liferay Cloud. I've updated the service versions to those required but Automatic License Update is not working. Environment Liferay Cloud - Released with Platform Update 02/11/21 Resolution For Auto-Licensing Updates, services will need to be...

Liferay SaaS CDNs Cache Mode

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue What is the cache mode set for Liferay SaaS CDNs? Environment Liferay SaaS Resolution Cache mode is set to USE_ORIGIN_HEADERS and can...

Blocking IPs in Liferay Cloud

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue You do not want a specific IP (or a range of IP addresses) to access your websites in Liferay Cloud. Environment Liferay PaaS...

The liferay service can't connect to database after upgrading service image

legacy Troubleshooting

Issue After upgrading the liferay service image to version 4.0.4 or higher, Liferay DXP can no longer connect to the database service, showing errors when trying to connect to the database with the following "Caused by" clause below: Caused by: java.net.UnknownHostException:...

How to install a different version of Patching Tool?

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Sometimes you need a different version of Patching Tool in order to install a specific hotfix. Environment Liferay SaaS Resolution...

Is it possible to stream the logs of the liferay service to Dynatrace?

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Is it possible to stream the logs of the liferay service to Dynatrace? Environment Liferay SaaS Resolution At the time of writing...

Unable to initialize Elasticsearch cluster, health status is in RED

legacy Troubleshooting

Issue When the search cluster is in RED, this results in the Liferay service (DXP) not starting or starting without search capability. A RED status usually means that the search cluster has an inconsistent status because of a data lost or data corruption. You can see the following error...

Service keeps on restarting

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The service running on Liferay SaaS keeps on restarting without any errors Environment Liferay SaaS Resolution When the service is on...

Can I use Java 11 in Jenkins to build 7.2 projects?

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Liferay DXP 7.2 is compatible with JDK11, how can I have the same version on Jenkins within my Liferay PaaS project? Environment...

"Unable to initialize Elasticsearch cluster" error occurs after installing a new Fix Pack

legacy Troubleshooting

Issue After installing a new Fix Pack on your current environment you might encounter the following errors in the logs due to Liferay Connector to Elasticsearch version update:...

Commerce modules fail to deploy due following license expiration

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue There has been a documented case where Commerce modules fail to deploy following license expiration and redeployment WARN...

Is there any real-time alert from Liferay SaaS when the production server is down?

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue If the production goes down, is there any real-time alert notified to the customer saying that the production server is down?...

Does Liferay SaaS support IPv6?

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Does Liferay SaaS support IPv6 for the ingress point address? Environment Liferay SaaS Resolution No, we currently do not support...

Remote Live Staging in Liferay SaaS

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Why Remote-Live Staging in Liferay SaaS not required? Environment Liferay SaaS Resolution Remote-Live Staging is not required in a...

Cannot deploy themes using the `themes` folder

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Your themes (.war files) on the themes folder are not being deployed. Environment Liferay SaaS CI (Jenkins) image version 3.2.[0 to...

How to disable login to access DXP web interface

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue By default, authentication is required to access the Liferay DXP instance for both DEV and UAT environments. It is recommended that...

Deploying Liferay SAML Connector in Liferay SaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After deploying the SAML connector plugin from Marketplace (the .lpkg file) by putting it into the Deploy folder, the Liferay log...

Setting Cookie Configurations for Liferay PaaS

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue One common service customization is to add the HttpOnly and Secure flags onto JSESSIONID cookie at the application level for...

Restoring Data

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). This article has been replaced by Restoring Data from a Backup on learn.liferay.com. The documentation on learn.liferay.com is the best...

Can not generate a build from Bitbucket due to status 401 (unauthorised) error on Jenkins service

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After trying to integrate your Bitbucket repository, builds are not being generated and the following error is observed on the CI...

Role Management for Liferay PaaS

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). This article has been replaced by Environment Teams and Roles on learn.liferay.com. The documentation on learn.liferay.com is the best...

Connect to LDAP via VPN for Liferay Cloud

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Liferay DXP supports LDAP connectivity, and Liferay Cloud provides VPN capabilities to connect to an on-premise network. In this article,...

Can I install a Jenkins plugin?

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Is it possible to install a third-party Jenkins plugin on my Liferay PaaS project? Environment Liferay PaaS Resolution Unfortunately,...

How to successfully install Marketplace Apps when using Liferay PaaS

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While using Liferay PaaS, what is the process to install an application from web.liferay.com/marketplace? When I install an App...

The Builds and Deployments links are not present on the Projects or Alerts pages

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When navigating through most pages in the Liferay Cloud Console, there are links in the upper right for "Builds" and "Deployments."...

Requesting a New Feature or Feature Improvement

How To

Creating and Upvoting Feature Requests As an open-source company, Liferay has always valued community feedback and suggestions to help us continually improve our products. To request for a new feature or suggest enhancements to existing ones, post your ideas in the dedicated Product...

LXC-SMでMonitoringの画面から、細かくグラフの変化を見たいです。横軸を1分単位で表示可能でしょうか。

legacy How To

問題 LXC-SMのMonitoringの画面で、Start dateとEnd dateを同日に指定した場合、7分前後の間隔で横軸の値を確認できる様です。より小さい単位で横軸の値を確認したいです。環境 DXP 7.4 解決 1分単位の表示まで、小さく変更ができます。日付を指定した後、パラメータがURLの末尾に設定されますので、適宜短くなる様、調整ください。以下の例は指定範囲を1日分から1時間分に変更し、1分単位で横軸の値が表示される内容となります。変更前URL <該当箇所をデコードした表記...

Can Liferay Support add a new user to the SaaS environment?

legacy

Issue Is the Liferay Support team able to add a new user to the SaaS environment (i.e., the Liferay DXP environment)? Environment Liferay SaaS Resolution A new user will either need to be created on the site of your project by your project's administrator, or through the new user account...

How do I renew expired SAML certificate?

legacy

Issue We just noticed while browsing through the admin settings that apparently our SAML certificate expired four months ago, but our SSO and login works with no issue. We use Azure AD (Entra) for the Identity Provider and are now curious then what this certificate is for as well as any...

When a virtual instance is created via a headless API, the admin user's email address changes

legacy Troubleshooting

Issue When a virtual instance is created via a headless API, the admin user's email address changes. Environment 2024.q2.2 Resolution Update to 2024.q3+ or implement a portal property as a workaround: Set company.security.strangers.verify to false Additional Information LPD-40015 ,...

Can I change the CPU and Memory usage alert metrics?

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Is there any way to change the default metric value of CPU and Memory usage to a custom value? Environment Liferay PaaS Resolution...

Liferay image fails to start with a javax.servlet.ServletException

legacy Troubleshooting

Issue My Liferay image is failing to start with the default settings. The following message is thrown in the logs: javax.servlet.ServletException: A servlet matching the filter (servlet.init.private=false)(servlet.type=friendly-url) is unavailable Environment DXP 7.4 Resolution A fix for...

Performance issue: Liferay service getting restarted frequently

legacy Troubleshooting

Issue Liferay service gets restarted frequently [every day or so], and status logs show readiness and liveness probes failing and causing the service to restart. Environment liferay-dxp:7.2-4.0.3 Resolution There can be multiple issues, one of them can be the use of...

How to acquire Liferay PaaS logs in a file on a local machine without requiring browser interaction

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Our team would like to transfer Liferay PaaS logging into a file on our local machines -- however, we would like to automate this if...

Is it possible to apply ping command in Liferay SaaS shell?

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue On Liferay SaaS v3 stack, ping command was actually available at Liferay Service's Shell console. However, on v4 stack, the command...

Where can I get the database query logs for my Liferay PaaS project?

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Where can I get database query logs for my Liferay PaaS project? Environment Liferay PaaS Dynatrace Add-On Resolution Ensure to...

Unable to send message: Could not convert socket to TLS

legacy Troubleshooting

Issue In Fix Pack 92 we add the mail.session.mail.smtp.starttls.enable property to the portal.properties file to successfully configure the outlook mail server. After installing this Fix Pack or a higher one you might receive the following error: 2021-01-18 20:39:05.590 ERROR [default...

After upgrading to stack v4, the portal shows the message "This server has not been activated with Liferay Connected Services"

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After upgrading to stack v4, the portal shows the message "This server has not been activated with Liferay Connected Services" on the...

How do I implement a JNDI database connection on Liferay PaaS

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Portal Administrators may require a connection to the database through a Java Naming and Directory Interface (following: JNDI)...

How-To Generate a HAR file for Liferay Support

HTTP Archive (HAR) files are a format used to track information between a user's browser and site. It can be used to identify performance issues such as slow load times, page renders, or other bottlenecks. This is due in part, because the file tracks the load of resources and how long...

How to update and deploy only a single service with Liferay PaaS

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Is there any way to deploy updates for only one Liferay PaaS service at a time? Only a minor configuration change is needed, and it...

nginx (HAProxy) からliferayへのリクエスト振り分けアルゴリズムについて

legacy

問題 Liferay PaaSにおいて、クライアントからのリクエストは Nginx -> HAproxy -> Liferayの流れで処理されるという認識です。 nginx (HAProxy) -> liferayの振り分け部分で採用されているアルゴリズムは何でしょうか。また、こちらのアルゴリズムを変更することは可能でしょうか。環境 Liferay PaaS, SaaS 解決ラウンドロビンを使用しております。 HAProxy からラウンドロビン形式でLiferayサービスへの通信のロードバランスを行う様、設定されております。補足：...

Large files (20MB+) on Git repository become corrupted when deploying to Cloud

legacy Troubleshooting

ご覧のページは、お客様の利便性のために一部機械翻訳されています。また、ドキュメントは頻繁に更新が加えられており、翻訳は未完成の部分が含まれることをご了承ください。最新情報は都度公開されておりますため、必ず英語版をご参照ください。翻訳に問題がある場合は、こちらまでご連絡ください。問題 [IMPORTANT] .gitattributes を削除すると、さらに問題が発生する可能性があることをご承知おきください。この記事は、このソリューションが以前に少なくとも一人の顧客と仕事をしたことがあることを考慮し、代わりに内部用に変更されました。...

Liferay SaaS incident contact roles on Analytics Cloud

legacy

ご覧のページは、お客様の利便性のために一部機械翻訳されています。また、ドキュメントは頻繁に更新が加えられており、翻訳は未完成の部分が含まれることをご了承ください。最新情報は都度公開されておりますため、必ず英語版をご参照ください。翻訳に問題がある場合は、こちらまでご連絡ください。注：この記事は内部の記事であり、現在、お客様にはご覧いただけません。この記事へのリンクは社内のコメントでのみ行ってください。注：Liferay は、Liferay Experience Could オファリングの名称を次のように変更しました。 Liferay SaaS(旧 LXC) と...

[Internal] Custom Utility page doesn't work in Liferay SaaS

legacy Troubleshooting

ご覧のページは、お客様の利便性のために一部機械翻訳されています。また、ドキュメントは頻繁に更新が加えられており、翻訳は未完成の部分が含まれることをご了承ください。最新情報は都度公開されておりますため、必ず英語版をご参照ください。翻訳に問題がある場合は、こちらまでご連絡ください。注：Liferay は、Liferay Experience Could オファリングの名称を次のように変更しました。 Liferay SaaS(旧 LXC) と Liferay PaaS(旧 LXC-SM)となりました。注：この記事は内部の記事であり、現在、お客様にはご覧いただけません。...

Outgoing SMTP IP address for Liferay SaaS

legacy

ご覧のページは、お客様の利便性のために一部機械翻訳されています。また、ドキュメントは頻繁に更新が加えられており、翻訳は未完成の部分が含まれることをご了承ください。最新情報は都度公開されておりますため、必ず英語版をご参照ください。翻訳に問題がある場合は、こちらまでご連絡ください。注：Liferay は、Liferay Experience Could オファリングの名称を次のように変更しました。 Liferay SaaS(旧 LXC) と Liferay PaaS(旧 LXC-SM)となりました。注：この記事は内部の記事であり、現在、お客様にはご覧いただけません。...

Integrate Jenkins (CI Service) with Azure DevOps

legacy

ご覧のページは、お客様の利便性のために一部機械翻訳されています。また、ドキュメントは頻繁に更新が加えられており、翻訳は未完成の部分が含まれることをご了承ください。最新情報は都度公開されておりますため、必ず英語版をご参照ください。翻訳に問題がある場合は、こちらまでご連絡ください。問題 LXCのContinuous IntegrationをAzure DevOpsに統合する方法 Environment LXC-SM（旧名称：DXPクラウド）解決策当社のLXC-SM（DXPクラウド）サービスでは、以下のOOTBインテグレーションに対応しています： GitHub...

Scheduled Publications not working in Liferay SaaS environment

legacy Troubleshooting

ご覧のページは、お客様の利便性のために一部機械翻訳されています。また、ドキュメントは頻繁に更新が加えられており、翻訳は未完成の部分が含まれることをご了承ください。最新情報は都度公開されておりますため、必ず英語版をご参照ください。翻訳に問題がある場合は、こちらまでご連絡ください。問題データベースパーティション環境でスケジュールされたパブリケーションが失敗します。パブリケーションがスケジュールされている場合、パブリケーションの代わりにパブリケーションページが使用できなくなり、UI に「パブリケーションは一時的に利用できません」というメッセージが表示れます。...

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