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A/B Testing - Why is there a delay?
Issue We have an A/B test ongoing. Why is the data shown in Analytics Cloud with a significant delay? Environment Analytics Cloud Resolution We update the A/B Testing experiments daily so that is the cause of the...
Multi-Factor Authentication via SMS
Issue We want to set up MFA via SMS without using any external Apps. Is this possible with Liferay out-of-the-box? Environment Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution MFA by SMS is not...
Public access of database
Issue How users can enable public access to the database of their PaaS environment Environment Liferay self-managed (LXC-SM) Resolution Enabling even read permissions to the database is a huge security risk....
Is it possible to enforce that you cannot create/save a parent object until you have connected to it at least one child object?
Issue steps : - Create Object called "news" - Create object called "News Attachments"  the requirement :  I cannot add new news without adding attachments , I need to prevent the user to add a new news without attachments...
How does "company.default.home.url" property work?
Issue I don't understand how company.default.home.url in portal-ext.properties and the setting of Control Panel ->Instance Settings -> Instance Configuration -> General -> Home URL work together. Environment DXP...
How to increase Google cloud CDN caching time
Issue How to increase the Google Cloud CDN cache timing max-age= 3600(1 hr) to 1 day. Environment Liferay PaaS Resolution The default CDN caching involves the caching timing limited to 1hr(CLIENT_TTL and...
Headless API is still returning properties from items in the recycle bin
Issue After we delete an image that was linked to a document through a structure and it's in the recycle bin, the Headless API is still returning all of its image details in the response. Environment 7.4...
SCIM API is not working as expected to link existing users to SCIM Client
Issue I'm unable to use the PUT API to update users as linked to the SCIM Client. I'm not able to add new users and then update them using the PUT API linking them to the SCIM client. Environment 2024.Q1+ Resolution...
How do you stop Liferay from saving files to tomcat/temp/?
Issue How do I prevent Liferay from saving files in the tomcat/temp/ directory? Environment Liferay DXP Quarterly Release Resolution There is no OOTB way to stop files from saving in the tomcat/temp/...
How long does it take for the custom domain to be working in Liferay PaaS?
Issue After adding custom domains to the Liferay cloud service, how long does it take to reflect the changes? Environment Liferay DXP 7.4 Resolution For the custom domain to work as expected (redirecting...
ModSecurity Alert Notifications
Issue Users want to enable ModSecurity alert notification, so that, whenever there is any breach/alert an email notification is sent to the configured user.  Environment LXC-SM 2024.Q2 Resolution ModSecurity does...
Enabling SSO for our Liferay Console prevents logging in with email and password
Issue After enabling SSO for our Liferay Console, we are no longer able to log in with email and password.  Environment DXP 7.4 Resolution This is expected behavior, as per the Official documentation for SSO: "The first...
Redirection happening to Public Pages when URL is appended with numbers
Issue Liferay automatically redirects users to specific public pages when incorrect URLs ending with numbers are entered. This behavior leads to the unintended exposure of these public pages to all users. Steps to...
Which database table should store the content of the paragraph fragment
Issue Where is the content of the paragraph stored in the database table? Steps to follow: 1. Start the server. 2. Navigate to the Site Menu > Pages. 3. Create a new page and publish it. 4. Edit the page and drag...
Can SPA be safely disabled?
Issue We are developing some components and we are having issues with single-page application (SPA). Therefore, we would like to know if it can be safely disabled Environment Liferay DXP 7.3 Resolution From Liferay...
Configuring an external Web Application Firewall (Akamai) in PaaS
Issue How to configure an external Web Application Firewall (Akamai) in PaaS? Environment Liferay DXP 7.4 Resolution Configuration of the external Web Application Firewall (Akamai) with Liferay Cloud comes...
Is there an Analytics Cloud API that can delete a specific user?
Issue Is there any API which can get called in Liferay Analytics Cloud to delete a specific user? Environment Analytics Cloud Resolution The following article: APIs describes that you can only query data, currently...
Accessing Sitemap of a Child Site
Issue Is the sitemap of a child site separate from the parent site? How to access the sitemap of the child site? Environment Liferay DXP 7.4 Resolution A child site is similar to a parent site, they help to...
Deprecated liferay-ui:logo-selector taglib replacement for custom favicon integration
Issue In this article we will discuss the deprecation of liferay-ui:logo-selector which was introduced with Liferay DXP 7.4 as a part of LPS-202768. Several features have been migrated to liferay-frontend:logo-selector,...
The PageId changes each time the page is edited causing the category filter value to change each time.
Issue We are building a page which displays a Collection of “How to” Web Contents using a variety of Categories. As an alternative to using the Collection Filter to display the content of one category, we would like to...
Repeatable Form Fields take more than One-Click to Repeat
Issue When adding repeatable fields in a form, the form fields take more than one click to repeat   Environment Liferay 2024.Q1 Resolution This behavior is intended and introduced as a result of LPD-1720 When rapidly...
GitHub Token Leak Exposure
Issue GitHub Personal Access Token has been leaked in a public Docker container hosted on Docker Hub. Some of the malicious packages like testbrojct2, proxyfullscraper, proxyalhttp and proxyfullscrapers work...
Additional user who can read the log file for the build in Jenkins (PaaS)
Issue An additional user in Jenkins is required (other than the default one with user ID 'customer') who can read the log file for the build. Environment Liferay DXP 7.4 Resolution The CI service (Jenkins)...
Requesters are not included in Support ticket update emails
Issue Notification emails for Support tickets are not going to users who are working on a Support ticket. Support ticket emails are not bent sent to the primary member working on the ticket. Environment Liferay Help...
Where is the logic for handling the actions for the Terms and Conditions page?
Issue We would like to override the behavior of the default Terms and Conditions that can be activated in Liferay. Where is this logic located in the code? How can we override it? Environment DXP 7.0+ Resolution An...
What is the default behavior when users click 'I agree' or 'I disagree' at the Terms and Conditions?
Issue What is the default behavior when users click 'I agree' or 'I disagree’ button at the Terms and Conditions? Environment DXP 7.0+ Resolution I agree: If accepted, the user is redirected to the home page or to...
If the user selects 'I disagree' for the Terms and Conditions, will they be logged out?
Issue Does it log out the user if they select 'I disagree' on the Terms and Conditions page? Environment DXP 7.0+ Resolution No, only a popup should be displayed to the user: Additional Information Terms of Use    ,...
Upgrade Bootstrap version from 4.x.x to 5.x.x
Issue When can we expect the support for Bootstrap 5.3.3 in the Liferay? Environment Liferay DXP [all versions] Resolution From DXP 7.4, Liferay no longer use or support jQuery-based plugins that include Bootstrap....
Dump of a Single Table from Liferay Database in PaaS
Issue How we can take the dump from the Liferay database of a particular table? Environment Liferay DXP 7.4 Resolution The Liferay DXP Cloud product doesn't offer such a possibility to take the dump of a...
Liferay Cloud Alert Emails
Issue I want to know all the type of email alerts sent by Liferay Cloud. What are the different kinds of real-time alerts I can receive from DXP Cloud? Environment DXP Cloud: Liferay PaaS, Liferay SaaS Resolution...
When using 3G, "Related Asset" is not selected immediately
Issue There has been an observed delay when trying to select a "Related Asset" within "Web Content" when using 3G internet speed. Instead of the "Related Asset" being selected immediately, there's a delay and other...
Accessibility issues with the Underline button in CKEditor
Issue When using CKEditor, there is an underline button available. If you use it, the text will be inserted within u elements. This fact causes some HTML validators to report an accessibility issue based on WCAG SC...
Custom Themes are no longer shown as Site Templates in DXP 7.4
Issue In Liferay DXP 7.3, custom themes were seen under Site Templates Pop Up (Control Panel > Site > Choosing the template). However, in Liferay DXP 7.4, custom themes do not come under Site Templates, and...
Form View in Workflow
Issue When an admin receives the multi-step form created by Objects to review, the form data is visible on a single page instead of page by page. Steps to reproduce: 1. Create a multistep form with the help of...
Blocked:origin errors are seen when deploying Spritemap CX
Issue Blocked:origin errors are seen in the browser console when deploying Spritemap CX. Theme SVG Spritemap is showing blocked:origin errors in a SaaS environment. Environment Liferay PaaS, SaaS Resolution Observing...
Is it expected for fragments using the getContent() selector to display non-alphanumeric characters from HTML, or XML, for Journal Article content?
Issue When creating a Fragment with an itemSelector field configured to select a Journal Article, the displayed content includes unexpected characters, such as "]]>" at the end. This issue does not occur when the...
Check plan MALUs (Monthly Active Logged in Users) in Liferay SaaS
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue A client of Liferay SaaS needs to check the metrics for MALUs...
HTTP Strict-Transport-Security Header in Liferay
Issue Is HTTP Strict-Transport-Security Header enabled in Liferay? Environment Liferay DXP 7.4 Resolution Liferay enables HTTP security headers such as 'http.header.secure.x.content.type.options',...
Admins can't sign in when LDAP Required is enabled if they only exist in Liferay but not in LDAP
Issue When LDAP is configured with the option Required, admin users that exist in Liferay but not in LDAP are not able to log in. Environment Quarterly Release 2024.Q2 Resolution As indicated in the documentation,...
"Learn how to tailor categories to your needs." linked documentation appears in bundle
Issue After upgrading, we're seeing a message that says Learn how to tailor categories to your needs in the bundle. A link to documentation shows up in the Web Content menu and Categories Menu. Environment...
Why is Zendesk Chat Provider missing after upgrading to a Quarterly Release?
Issue If you configured Zendesk Chat Provider in an earlier version of 7.4, you may notice that it is missing in Instance Settings after upgrading to a Quarterly Release Environment Quarterly Release Resolution The...
Detecting Unsuccessfully Deployed Components on Startup
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to detect unsuccessfully deployed components on...
Changes in a site's widget page variation also affects the hierarchy in other variations
Issue Is it possible to configure Liferay so that a change in one site's widget page variation does not also affect another page's hierarchy?  Environment Quarterly Release Resolution Unfortunately, there is no...
Can Liferay be affected by the CrowdStrike Falcon Agent Issue?
Issue There has been an issue impacting Azure Virtual Machines running Windows Client and Windows Server with the CrowdStrike Falcon agent recently The issue begain around 19:00 UTC on July 18, 2024 and cauess affected...
I cannot comment, vote or subscribe to Jira tickets
Issue I would like to follow Feature Request tickets in Jira. I used to be able to vote, subscribe to Jira tickets or even leave a comment but I cannot do this anymore.   Environment Jira   Resolution This change...
After updating a site's friendly URL, what happens to the existing Documents & Media/Web Content that are being used?
Issue When updating a site's friendly URL, I've found that Documents & Media/Web Content that were previously assigned to the site are not being updated. The links do not update to the newly set friendly URL but...
Is it possible to map non-basic user attributes with SAML?
Issue Can non-basic user attributes(e.g. jobTitle) from an Identity Provider(IdP) get mapped to their respective fields on the Service Provider's User_ table? Environment 2024.Q2 Resolution Currently, LDAP can only be used to...
Hard to Manage Web Contents and Structures
Issue I want to easily find and manage all my web contents organized by structures I'm working with so that I can review them, edit them, etc. Environment Liferay DXP Quarterly Releases Resolution This has been...
Understanding the 'locales.enabled' property and the Instance Settings language configuration
Issue There is a portal property to specify the locales that are enabled by default: locales.enabled. However you can change that from Control Panel > Instance Settings > Localization. How that portal property and...
What are the conditions to decide if a page inherits its theme?
Issue The UI allows you to determine whether a page inherits its parent's theme or has a custom theme applied. However, the Layout table does not contain a field specifying theme inheritance. Then, what criteria are...
Liferay PaaS - How many custom SSL Certificates can we use?
Issue We want to upload our own custom SSL Certificates. How many custom certificates can we add?   Environment Liferay PaaS   Resolution As documented in Network Configuration for PaaS, you can upload maximum 14 of...
Residual risk after limiting the usage of unsafe-eval and unsafe-inline
Issue Can the derivatives unsafe-eval and unsafe-inline be exploited? If yes, how it is done? What is the residual risk associated with this? Can Content Security Policy (CSP) be resolved by adding a reverse...
What is the use of the Analytics Administrator user and role?
Issue After connecting to Analytics Cloud (AC) there's an Analytics Administrator user with the Analytics Administrator regular role. What is their use? Environment Liferay DXP with Analytics Cloud Resolution The...
How long does it take to apply a resource extension in the SaaS extension area?
Issue How much time passes from the moment of purchase of an expansion of CPU and RAM in the extension area in Liferay Saas until the resources are available? Environment Liferay Saas Resolution Currently, there is a...
Locating Configurations in OSGi in Backup
Issue Where could I locate files such as modules, Marketplace packages and WAR files from the backup? What are the files we take from Document Library in the backup? Environment Paas and SaaS Resolution What are...
User's chosen Prefix does not save when switching between Languages
Issue When editing a user's preferences, I've found that the pre-selected options for "Prefix" do not remain saved when changing the "Language" option Environment Quarterly Release Resolution Liferay doesn't have...
Search results do not display blank strings for empty records
Issue When searching web content created from a structure, the results do not return blank strings for empty fields. Instead, search ignores them by either returning null or nothing at all(e.g. missing element in an array).  ...
Can I schedule the garbage collector to run periodically?
Issue The 'Run the garbage collector to free up memory' task can be manually executed from Control Panel > Server Administration. Does the product offer any functionality for scheduling or automating the periodic...
Is there a way to easily add tables to fragments using the WYSIWYG Editor?
Issue Currently it is not possible to add a table from the WYSIWYG Editor toolbar in Fragments.   Environment Liferay PaaS, Saas Quarterly Releases Liferay 7.0+   Resolution We have an open story ticket for future...
How to redirect from HTTP to HTTPS domain
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When user hits the 'http://example.com' it should be...