Site Search - Liferay Learn

Issue Steps to reproduce Create the sites - site 1, site 2, site 3. Create the page named "search" Drag the "search result" and "site facet" portlet to enable search on this page. Search for any site. Expected...

Resolving a "compressed-looking" control panel menu in a custom 7.3 theme

legacy Troubleshooting

Issue While attempting to upgrade our custom theme from 7.2 to 7.3, we have run into an issue where there is a "compressed" look for the new top-right control panel menu when comparing the custom theme with the...

Getting "Unresolved requirement osgi.extender=liferay.frontend.js.portlet" when deploying a JavaScript Widget on Liferay DXP 7.1

legacy Troubleshooting

Issue Developers create a JavaScript widget as per Creating and Bundling JavaScript Widgets with JavaScript Tooling The below error will be printed upon deployment: INFO...

Liferay DXP starts as a clean installation after restoring an on-premises DXP backup in Liferay PaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Some databases manage the table names in lower case (e.g.,...

How to resolve a "Failed to define class from Service Module Loader" error

legacy Troubleshooting

Issue Upon installation of security-hotfix-lsv-45 in Liferay Portal bundled with JBoss, a "Failed to define class" error is generated in the Liferay logs. Failed to define class...

Full support for Unicode in a Liferay PaaS database

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Emoji symbols can not be stored in database, for example as...

Couldn't retrieve remote JWK set: Server returned HTTP response code: 401 error occurs when using OpenID Connect authentication with Oracle Identity Cloud Service

legacy Troubleshooting

Environment Liferay DXP 7.0-7.3 Oracle Identity Cloud Service OpenID Connect authentication enabled Symptom When OpenID Connect authentication is enabled in Liferay DXP and Oracle Identity Cloud Service (IDCS) is the...

Cannot login using OpenID Connect: Timeout error

legacy Troubleshooting

Issue In some cases, users are having problems with the integration with OpenID Connect, and they are unable to log in. The Liferay log returns the following error: ERROR...

HTTP 400 response code shows sensitive data

legacy Troubleshooting

Issue Sensitive system information may be seen in HTTP 400 - Bad Response status Environment DXP 7.0 DXP 7.1 DXP 7.2 Resolution The HyperText Transfer Protocol (HTTP) 400 Bad Request response status code...

How to prevent content pages from scrolling unexpectedly when interacting with a portlet below the fold

legacy Troubleshooting

Issue When interacting with a Liferay DXP portlet below the fold of a Content Page, the page unexpectedly scrolls to the top. The result of the interaction is properly displayed, but the user must scroll down to...

Unable to install Liferay Push v. 4.0.1 on DXP 7.2 Fix Pack 4 or lower

legacy Troubleshooting

Issue When running a DXP 7.2 portal and trying to install the Liferay Push plugin v. 4.0.1 from the Marketplace, the following error will be thrown upon restarting the server: INFO...

How to search using JournalArticleLocalServiceUtil and sort by title?

legacy Troubleshooting

Issue When using the JournalArticleLocalServiceUtil class to search for web contents, we are facing the following issues It is not possible to sort by title, since its localization is being stored in the table...

ClassCastException when using Elasticsearch 7

legacy Troubleshooting

Issue After installing the Elasticsearch 7 plugin and connecting Liferay DXP to an Elasticsearch 7 server, errors like this are thrown on startup: ERROR...

Missing reference errors during site import

legacy Troubleshooting

Issue Liferay currently only allows export of either Private or Public pages (and not both). When a site has a web content displayed on their public page with a link to a private page, or vice versa, while an...

Disable all locales that are not EN

legacy Troubleshooting

Issue Asset publishers are being translated to other languages than English which is the default and only one that is desired. For some reason due to the location of the IP/network or browser translation URLs are...

SAML no longer working after upgrading Liferay

legacy Troubleshooting

Issue After upgrading Liferay from Liferay DXP 7.0 to Liferay DXP 7.2, SAML is no longer working and users are no longer able to authenticate using SAML. It is possible that the following error will also appear in the...

Can not save a Form after adding a validation rule to a numeric field on a Form with a translation

legacy Troubleshooting

Issue In forms with a translation, if you add a Numeric field and add a validation rule to this field, you can not save the form. You will see the following message: Error: The validation expression () set...

SharePoint Repository Location

legacy Troubleshooting

Issue Not able to find the SharePoint Repository Location Environment Liferay DXP 7.2 Resolution To use the Sharepoint the portal should be on fix-pack dxp-4 or above. Also, the Sharepoint plugin is required which can...

Javascript errors and disabled elements when editing or saving Web Contents

legacy Troubleshooting

Issue When editing or creating new web contents based on a custom structure, the information may be inconsistent, fields may be disabled and non editable, or related errors may be observed. This is an...

Backup service does not show on PRD environment

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While checking all the services available at the...

Gulp build task fails with: "Error: It's not clear which file to import for '@import ..."

legacy Troubleshooting

Issue After launching a gulp build task, the tool will encounter an error similar to the below: [15:14:33] 'build:compile-lib-sass' errored after 811 ms [15:14:33] Error in plugin 'gulp-sass' Message: ...

Web Content Display portlet shows content for Guest even when permission is denied

legacy Troubleshooting

Issue When creating a new web content with permission set to denying access to it for Guests and adding it to a Web Content Display portlet which a Guest can see, the portlet shows the content regardless of the...

How to resolve an "Invalid state passed to 'buttonStyle'" browser console error when using an asset publisher to view Rich Summary content

legacy Troubleshooting

Issue When using the "Rich Summary" template in an Asset Publisher to view web content, we are seeing multiple warnings in the browser console that look like the following: Warning: Error: Invalid state passed to...

Microsoft Office XML metadata are copied in CKEditor

legacy Troubleshooting

Issue Liferay content editors and administrators may sometimes notice that, on Firefox ESR, when copying (CTRL+C) and pasting (CTRL+V) the content of e.g. Microsoft Word in the CKEditor, the below XML metadata...

DXP 7.2 Service Pack 3 (SP3)/Fix Pack 8 (FP8) requires Liferay Connector to Elasticsearch 7 v3.1.0 or higher

legacy Troubleshooting

Symptom When DXP 7.2 is configured with Elasticsearch 7 and your patch level is Service Pack 3 (SP3) or Fix Pack 8 (FP8) or higher, the following error is thrown in the console when starting DXP and the Elasticsearch...

DXP 7.2 Service Pack 3 (SP3)/Fix Pack 8 (FP8) requires Liferay Connector to Solr 7 v2.1.0 or higher

legacy Troubleshooting

Symptom When DXP 7.2 is configured with Solr 7 and your patch level is Service Pack 3 (SP3) or Fix Pack 8 (FP8) or higher, the following error is thrown in the console when starting DXP and the Solr 7 connector...

In DXP, it is not possible to differentiate configuration per site on embedded portlets

legacy Troubleshooting

Issue In DXP, a portlet could be embedded like below: <#assign preferencesMap = {"portletSetupPortletDecoratorId" : "barebone"} /> <@liferay_portlet["runtime"] instanceId="1234"...

Guests can no longer see web content articles

legacy Troubleshooting

Issue After updating a Liferay DXP 7.2 server to dxp-5+ and publishing content Guests no longer see web content articles. A fix, LPS-106146, was introduced in dxp-5 that addressed a permissions error when...

Cannot Request Users With long userid After Patching to DE-93

legacy Troubleshooting

Issue We use this code to secure our API calls in our customization: (request variable is an HttpServletRequest object from @Context annotation) long userId = GetterUtil.getLong(request.getRemoteUser()); user =...

Changing layout's type removes portlet preferences

legacy Troubleshooting

Issue Changing our page's type from "Layout" to "Link to URL" then back to "Layout", the page won't retain its portlets configuration Environment Liferay DXP 7.0 with Fix Pack 93 or below Resolution The...

Contributed Fragment Collection's content is not correct after deployment

legacy Troubleshooting

Issue We have created a Contributed Fragment Collection, carefully following the documentation The collection contains two fragments After successful deployment, we see only one fragment is present twice...

Handling Freemarker Template Errors in the UI

legacy Troubleshooting

Issue Liferay renders Freemarker Template errors in the UI, particularly when a Web Content template references a non-existent value from a Web Content structure. This can potentially cause confusion or negative user...

Locale exceptions

legacy Troubleshooting

Issue After upgrade, from Liferay 7.0 to Liferay 7.2, facing the issue when trying to disable any option in public page configuration. The below exception is observed...

How to Resolve Commas Automatically Inserted Into Web Content When Using the Integer Structure

legacy Troubleshooting

Issue When editing previously published web content which was made using the integer structure, commas are automatically inserted into the integers. This prevents the content from publishing. Environment Liferay...

Can I use the Target Platform BOM to include the correct biz.aQute.bndlib version?

legacy Troubleshooting

Issue When using the Target Platform functionality in a Liferay Workspace (to use the dependencies from the target version's BOM) to try to include the biz.aQute.bndlib in a 7.2 dxp-5 custom module, it fails to...

Deploying Liferay SAML Connector in Liferay SaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After deploying the SAML connector plugin from...

Liferay is unable to find a PostgreSQL database after restoring it from a dump or backup

legacy Troubleshooting

Issue Liferay is unable to find a PostgreSQL database after restoring it from a dump or backup Liferay appears to be creating new data when connected to the restored PostgreSQL database A blank (i.e., default Liferay) site...

How to configure validation directives in AntiSamy

legacy Troubleshooting

Issue When trying to import content between sites, i.e. knowledge base, a validation error arises: An unexpected error occurred with the publication process. Please check your portal and publishing configuration....

DevTools failed to load SourceMap: Could not load content for popper.min.js.map on Chrome browser

legacy Troubleshooting

Issue While using a production instance of Liferay, the below warning will appear in the Chrome console: DevTools failed to load SourceMap: Could not load content for...

Can not add images in a Paragraph fragment of a Content Page

legacy Troubleshooting

Issue It is not possible to link an image in the rich-text editor of a Paragraph fragment in a content page. Environment Liferay DXP 7.2 fix-pack dxp-6 or older. Resolution This is a known and fixed bug....

Reindexing on Elasticsearch is slower than it was on an earlier patch-level

legacy Troubleshooting

Issue We recently installed fix pack 16 on DXP 7.1, and we noticed that now re-index is really slow compared to fix pack 11, our previous patch-level. We found that both liferay indexes (liferay-0 and...

Unable to import User Groups from LDAP containing a comma "," or an asterisk "*"

legacy Troubleshooting

Issue Receiving the following error when trying to import User Groups from LDAP containing a comma "," or an asterisk "*": 2020-06-04 08:23:50.268 WARN [main][LDAPUserImporterImpl:1165] Unable to create user group...

Web Content validation is not working on mandatory field

legacy Troubleshooting

Issue Web Content validation is not working on the mandatory field. Steps are as follows: 1. Create a new Web Content structure with an Image field. 2. For Image field: change "Required" & "Repeatable" to Yes. 3. Create...

Why does it take so long to save a Web Content article?

legacy Troubleshooting

Issue When we try to Publish (save) a Web Content article it takes several minutes. Environment Liferay DXP 7.2 Resolution By default when a Web Content article is saved within Liferay DXP 7.2 all versions of the...

Cannot import an individual page template

legacy Troubleshooting

Issue We have exported a page template through the template's context menu -> Export When we try to import it to another page templates, it fails and throws the below error: Please import a LAR file of...

External Elasticsearch server is not available and control panel is inaccessible

legacy Troubleshooting

Issue The external Elasticsearch server configured for Liferay DXP is no longer available Liferay cannot be set to use the embedded Elasticsearch server because the Control Panel is showing a blank...

Content is not visible after an upgrade

legacy Troubleshooting

Issue After our migration (upgrading to a newer version of Liferay) we cannot see our pages / web contents / templates When we create a new one, we see it gets created in the database but we don't see it...

The /dtd/ folder of the war with sensitive information is exposed when deploying a portal on Weblogic 12c R2

legacy Troubleshooting

Liferay Support does not recommend or endorse specific third-party products over others. The information provided about products not created by Liferay is for reference purposes only, and any implementation of these...

If a user is created under an organization, a user who does not have permission to change roles can control roles.

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Can not generate a build from Bitbucket due to status 401 (unauthorised) error on Jenkins service

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After trying to integrate your Bitbucket repository,...

JSP fragments modules do not get Resolved after being deployed

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue JSP fragment modules don't get Resolved after being...

Stuck reindex: How to check the progress of a reindex process and remove blocked BackgroundTask and Lock records

legacy Troubleshooting

Symptom Sometimes a reindex will take a long time and seem like nothing is happening. You simply see the reindex icon in the Control Panel bar and/or the percentage does not change. Environment DXP 7.4 DXP 7.3 DXP...

After 7.0 > 7.1 or 7.2 theme upgrade, the menu to edit web contents will no longer be available

legacy Troubleshooting

Issue After upgrading to DXP 7.1 or 7.2 a 7.0 DXP theme created with the Liferay Theme Generator according to e.g. this tutorial: Upgrading Your Theme from Liferay Portal 7.0 to 7.2, the Web Content Display...

Module download link can not be opened on Liferay DXP Release Notes page with 404 error

legacy Troubleshooting

Issue When trying to download modules like "com.liferay.saml.opensaml.integration" from Liferay DXP Release Notes page, the download link can not be opened with a 404 error. Environment Liferay DXP 7.2 Resolution...

How to Modify Home Folder permissions

legacy Troubleshooting

Issue Guests who don't have view permissions for the Home Folder cannot view any Web Content when the Article view permissions check enabled option is checked. Environment Liferay 7.1+ Resolution The Home folder...

How to connect DXP 7.2 to Elasticsearch over SSL/TLS using PKI authentication where native realm is disabled on Elasticsearch

legacy Troubleshooting

Issue Once DXP 7.2 is configured with Elasticsearch 6.x or 7.x over SSL/TLS in the specific scenario where Elasticsearch uses PKI authentication with username-password disabled, NoNodeAvailableException is thrown...

Liferay DXP cannot be started correctly due to "Unable to initialize Elasticsearch cluster" errors

legacy Troubleshooting

Issue The server can not be started correctly with ES errors like the following: 2020-06-05 06:45:41.596 ERROR [Framework Event Dispatcher: Equinox Container: 2a6f419e-c609-4e73-a180-4e901fcc9b18][Framework:93]...

Cannot map same IP address into multiple ports on Liferay PaaS VPN

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue You have mapped the same IP address to multiple ports...

Cannot generate any build from a Github commit after upgrading Jenkins image to 3.2.0 or higher

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue It is not possible to generate any build from a...

Pagination drop down count in Asset Publisher Portlet

legacy Troubleshooting

Issue The number of pages that are shown in the pagination drop down menu for the Asset Publisher portlet is not the total number of pages that exist on that site. For example, if there are 30 pages total, it only...

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