Site Search - Liferay Learn

The keywords "Global" and "Control Panel" are appearing in the search results for certain pages

Issue When we are searching for certain pages, sometimes we can see the keywords "Global" and "Control Panel" appearing in the results. How can we hide these? Environment Liferay 2023.Q4 Resolution Performing a...

GUEST users have no access to custom objects API

legacy Troubleshooting

Issue Templates which make use of the objects API are not working correctly for guest users. Environment Liferay 7.4 and Quarterly Releases. Resolution You need to add the VIEW permission for your custom...

Embedding an external video in Web Content Article fails (iframe)

legacy Troubleshooting

Issue Publishing a Web Content Article with an embedded video link (to YouTube for example) results in this error and the video not being displayed: An Error Occurred Try watching this video on www.youtube.com, or enable...

Query Regarding Dynatrace License Renewal and Configuration

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Dynatrace is displaying a License Expired message. As per Liferay's...

Page/Portlet Display Widget is Unresponsive

legacy Troubleshooting

Issue The portlet is unresponsive, even when I duplicate the page, the behavior is the same. User is unable to interact with a widget, or update the configurations of the widget. Knowledge Base Display...

Traces from custom module stop printing after redeploy

legacy Troubleshooting

Issue A custom module prints traces the first time it's deployed but not if redeployed. After restarting Liferay it works again. Environment Quarterly Release 2023.Q3, 2023.Q4, 2024.Q1 Liferay DXP 7.4 Resolution...

Microsoft Translator fails to auto translate to Indonesian language

legacy Troubleshooting

Issue After enabling Microsoft Translator, as per this documentation, selecting the Indonesian language to translate to and clicking the Auto Translate button, the following message appears in the UI,...

LDAP import PermissionChecker not initialized

legacy Troubleshooting

Issue When importing users by Groups and enabling ‘Creating Roles on Import’, the roles and groups will be created/imported, but the users are not imported. Error reads PermissionChecker not initialized...

Folder titles shown in capitals in "Table" view in Documents and Media

legacy Troubleshooting

Issue Go to Documents and Media Add some folders (eg: css, index) Switch between Cards, List and Table views Result: In Table view only, the folder names are capitalized (eg: CSS, INDEX). The default folder name...

URL with '+' for document names with whitespace returning 404 error

legacy Troubleshooting

Issue When I click on a link to a document that has space in the name, and the URL has '+' for the whitespace, such as https://www.sample.com/documents/123456/654321/Sample+Document.pdf I get a 404 error page instead of...

Configuring hard-coded Instance Setting properties in a Liferay SaaS environment

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Some properties that can normally be configured through an...

Failed upgrade process for module com.liferay.portal.scheduler.quartz

legacy Troubleshooting

Issue During our upgrade process we are facing the following error: INFO - Failed upgrade process com.liferay.portal.scheduler.quartz.internal.upgrade.v1_0_1.QuartzUpgradeProcess in 1 ms ERROR - Failed upgrade...

The Schedule section is not displaying in the web content article

legacy Troubleshooting

Issue When accessing to edit existing web content or create a new one, the 'Schedule' section is not displayed on the right panel, therefore it's not possible to configure the display date, expiration date, or review...

Analytics Cloud is showing data in a different timezone

legacy Troubleshooting

Issue You checked the data in Analytics Cloud and found that there’s no correlation with the timezone you are currently in. Environment Liferay Analytics Cloud Resolution To configure the correct timezone you...

Master page template export is not including themeSpritemap client extension configuration

legacy Troubleshooting

Issue The themeSpritemap extension is missing from the Master Page template. When I apply an imported Master Page template, the themeSpritemap configurations are not included. Steps to Reproduce Create a...

How to override ClamAV antivirus settings in Liferay PaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The default ClamAV settings such as MaxFileSize, MaxScanSize...

Nested Application Widget Unavailable

legacy Troubleshooting

Issue I cannot add a Nested Application on a widget page. The Nested Application widget is no longer available. Steps to reproduce In a 2024.Q1.1 bundle, navigate to the Product Menu > Site Builder > Pages...

Form is not showed to guest (unauthenticated) users

legacy Troubleshooting

Issue We have a form, based on a custom object, in a page. This form is not showed when user is not logged in. Whereas the form is showed when user is logged in. Environment 2024.Q1 Resolution Check if the 'guest'...

Unable to embed widgets even with "Allow users to add to any website" enabled

legacy Troubleshooting

Issue I cannot embed widgets on another site (with a different domain) even though I have the checkbox "Allow users to add <portlet> to any website" enabled. "<Hostname> refused connection" error may be seen. ...

Site Builder elements adds bottom padding when text box is updated

legacy Troubleshooting

Issue For Site Builder elements that contain text boxes for text, if those elements are edited, a bottom layer of spacing is automatically added to the element, without choice from the user and cannot be removed ...

NoSuchFileException: null/override error when starting Liferay or executing the Upgrade Tool

legacy Troubleshooting

Issue Right after starting Liferay or executing the Upgrade Tool, there a NoSuchFileException: null/override error in the log. 2024-04-01 15:44:08.392 ERROR [main][DBUpgrader:110] null java.lang.RuntimeException:...

Accessing a site page from a different virtual host

legacy Troubleshooting

Issue When there are 2 or more sites for example Site1 and Site2. Site1 is mapped to the friendly URL "site1" and Site2 is mapped to "site2". They both have virtual hosts site1.com and site2.com. The sites can be...

Unable to process the OpenID Connect login: Resource URI must be absolute and with no query or fragment

legacy Troubleshooting

Issue Unable to login with OpenID from the Sign-In portlet: ERROR [http-nio-8080-exec-2][OpenIdConnectLoginRequestMVCActionCommand:190] Unable to process the OpenID Connect login: java.lang.IllegalStateException:...

Jenkins build fails with "statusCode": 500

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After upgrading our CI service the builds are...

Upgrade to Quarterly Release has failed upgrade process for module com.liferay.analytics.settings.web.

legacy Troubleshooting

Issue Upgrade to Quarterly Release has failed upgrade process for module com.liferay.analytics.settings.web. Please check attached error message. Environment Liferay DXP 7.4 Resolution Please consider...

NoSuchResourceActionException when navigating to Orders admin page

legacy Troubleshooting

Issue When navigating to Applications Menu → Commerce → Orders, the following error is thrown by the Liferay log: ERROR [http-nio-8080-exec-9][SearchPermissionCheckerImpl:159] null...

POST call to /v1.0/sites/{siteId}/site-pages returns UnsupportedOperationException

legacy Troubleshooting

Issue When trying to add a page via headless API using the POST endpoint /v1.0/sites/{siteId}/site-pages, UnsupportedOperationException is returned. Environment Liferay DXP 7.4 Quarterly Release Resolution This API...

Error persistenceField is null when building portlet for Quarterly Release versions

legacy Troubleshooting

Issue When trying to build a custom portlet for a quarterly release version, the build fails with the following error: persistenceField is null Environment com.liferay.gradle.plugins.workspace version is less than...

Liferay userGroup view permission not working

legacy Troubleshooting

Issue Post assigning VIEW permission of 'UserGroup' to a role, assigned users are able to perform all the operations on UserGroup, i.e. there is no restriction. Steps to reproduce: Create a custom regular role,...

LOGOUT event is not added to Audit Table

legacy Troubleshooting

Issue LOGOUT event is not being audited when SAML SLO is enabled. Environment Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution This happens because LogoutPreAction and LogoutPostAction classes do not get...

Getting Error 'java.io.IOException: Unable to include JSP'

legacy Troubleshooting

Issue User has encountered similar error post installation of a liferay hotfix: ERROR [https-jsse-nio-0.0.0.0-8443-exec-29][DynamicIncludeUtil:81] java.io.IOException: Unable to include JSP...

There are invalid rule expressions while saving form

legacy Troubleshooting

Issue It's possible to save a Form with fields removed from the Form Builder that make part of a rule. Steps to Reproduce : 1. Go to Content&Data > Forms 2. Create a new Form 3. Add two fields: Text Field and Date...

Guest users get a 200 OK response when calling URL

legacy Troubleshooting

Issue When guest users call http://<server>:<port>/manage, they get a 200 OK response. Steps: Start a vanilla Liferay DXP server Log in Go to the Personal Menu, click the user's avatar Log out Go to...

The eclipse button is not available

legacy Troubleshooting

Issue The eclipse button is missing from the journal list page. Steps to reproduce: 1. Start the server 2. Add a new web content. 3. Go to the web content list page. Observed behavior: The Eclipse button is...

Unable to build the module: Could not find com.liferay.portal:release.dxp.api errors

legacy Troubleshooting

Issue Sometimes users face the following error while building their modules: Task modules: test-search-results-limit:compileJava FAILED FAILURE: Build failed with an exception. what went wrong: Execution failed for...

Linking content while impersonating includes ?doAsUserId

legacy Troubleshooting

Issue When linking content while impersonating a user, sometimes the `?doAsUserId` is included in the link. `doAsUserId` parameter is included in document URL when selected from Repository Browser...

Jenkins builds failing in Liferay Paas

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Jenkins builds are failing. We can see below trace in...

Slow build times when compiling a React Portlet

legacy Troubleshooting

Issue After setting up some libraries in package.json, like mui, the build time is longer than expected. Environment DXP 7.0, 7.1, 7.2, 7.3 DXP 7.4, Quarterly Releases Resolution In most cases, this...

Unable to add custom object using collection display

legacy Troubleshooting

Issue Steps to reproduce: 1. Go to Control Panel > Object 2. Create a new Object O1 3. Click on Object > Account98 4. Go to tab relationship 5. Create a relationship "O1 rel" type "One to many" with custom object...

Getting blank pages after 10k entries in Account Listing

legacy Troubleshooting

Learn more: Search Result Limit with Elasticsearch: Mitigating "Result window is too large." errors with index.max_result_window Issue Users are getting a blank page after 10k entries on the account listing UI...

SearchException entity content is too long for the configured buffer limit Error for a custom entity even when Indexing Batch Sizes configuration is small

legacy Troubleshooting

Issue Trying to reindex a custom entity produces SearchExceptions in the logs due to a buffer limit: com.liferay.portal.kernel.search.SearchException: java.lang.RuntimeException: java.io.IOException: entity content...

I cannot add a relative URL into Form's "Redirect URL on Success"

legacy Troubleshooting

Issue Create a Liferay Form Open the Form's Settings In the field "Redirect URL on Success", enter a relative URL like "/web/guest" Result: Receive error message "Please enter a valid URL." Environment Liferay DXP...

View Display Page for Objects is not working for guest users

legacy Troubleshooting

Issue When creating a Display Page Template to display entries of an object, even when setting the viewing permission to "guest," attempting to access the page template results in a 404 page. Environment Liferay...

When Javascript SPA is turned off, it's not possible to save form instance

legacy Troubleshooting

Issue When the portal property javascript.single.page.application.enabled is set to false, form entries cannot be saved or published. Environment Liferay DXP 7.4 Resolution This behavior is solved in DXP 7.4...

Sitemap exceeds 50000 limit

legacy Troubleshooting

Issue Sitemap should not generate with more than 50,000 entries or 50 MB in size (this is Google standard). Steps to reproduce: Run the following Groovy script: def company =...

Could not install Gradle distribution

legacy Troubleshooting

Issue While importing workspace from one system to another through a remote desktop connection, the below error has been encountered: Could not install Gradle distribution from...

Pop-up link in Web Content Articles does not work for Q4.3 release.

legacy Troubleshooting

Issue Pop-up links added to a Web Content Article create a new window. Environment 2023 Q4.3 Resolution This is due to the link being sanitized by Antisamy and erasing the pop-up configuration. Request a Hotfix...

Filter by Status options not present in Management Bar for Web Content administration

legacy Troubleshooting

Issue When going to the Web Content administration and trying to filter by status, there's no such options in the Filter dropdown. Environment Liferay DXP 7.4 Quarterly Release 2023.Q3, 2023.Q4, 2024.Q1 Resolution...

Category facet: unable to select vocabularies

legacy Troubleshooting

Issue I would like to filter by site vocabularies when using the Category Facet but I cannot see the vocabularies from other sites. Environment Liferay DXP 7.4+ Resolution Set System Settings → Search → Category...

'ConfigurationProviderUtil cannot be resolved' after upgrading

legacy Troubleshooting

Issue We've begun updating to the dxp:2023.q4.4 version and encountered the following error while building the code on the 2023.Q4.4 baseline:...

Object Entries do not appear in Search Results

legacy Troubleshooting

Issue Object entries are not visible in Search results Environment Liferay DXP 7.4 Resolution When you create an Object Definition, you get to choose whether its scope is Company or Site (you cannot change it once...

ObjectFieldNameException$MustNotBeDuplicate when updating Object Definition

legacy Troubleshooting

Issue When trying to update an object definition from one environment (eg. dev) to the other (eg. uat), the process fails with the following error:...

How to resolve duplicate Anonymous Users

legacy Troubleshooting

Issue My upgrade failed with the following error: failed upgrade process for module com.liferay.user.associated.data.web com.liferay.portal.kernel.upgrade.UpgradeException:...

Getting session ID from groovy script embedded in a workflow definition

legacy Troubleshooting

Issue I have an SEO requirement to track some information for my website. To that end I have inserted a groovy script in a workflow, which gets the user session, but it returns a null session ID. Steps to reproduce: 1....

Liferay Artifact missing from Maven Repository

legacy Troubleshooting

Liferay Support does not recommend or endorse specific third-party products over others. The information provided about products not created by Liferay is for reference purposes only, and any implementation of these...

Service Builder Tool 1.0.478 gives "Unable to parse package path from..." Error in Windows

legacy Troubleshooting

Issue After cloning https://github.com/liferay/liferay-blade-samples.git, Windows OS users may run into the following error: Task :apps:service-builder:basic:basic-service:buildService FAILED Building Foo Unable to...

When a web content is copied, only its title is changed for default language

legacy Troubleshooting

Issue When copying content, the suffix "(Copy)" is only added to the title in the default language. Shouldn't it also change in the rest of the languages? In our example, if the copied content becomes "prueba copia...

Custom Facet displays encoded term values

legacy Troubleshooting

Issue After setting up a custom facet on a search page, it only shows encoded values. The custom facet is configured with an Aggregation Field that includes a sortable search field. Environment DXP 7.2...

When inviting users to a Publication, some of them are not shown

legacy Troubleshooting

Issue When trying to invite users to a Publication, some of them don't show up in the "Invite Users" box, despite having the Publications User role. Environment Liferay DXP 7.4 Quarterly Releases Resolution The users...

Large number of records on the SamlSpSession table

legacy Troubleshooting

Issue There are a large number of records on the SamlSpSession table, which is causing issues with my upgrade. Environment Portal 6.2 DXP 7.2 All DXP versions Resolution Extra records can be removed using the...