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com.liferay.petra.content.ContentUtil is not available in Liferay DXP

Issue After upgrading Liferay DXP 7.3 to DXP 7.4, the below class is not available in DXP 7.4 but was present in DXP 7.3. Is there any alternative for this? com.liferay.petra.content.ContentUtil Environment Liferay DXP 7.4 Resolution Petra-content has one class, ContentUtil, which is...

BatchUpdateException when upgrading to Liferay Quarterly Release with SQL Server

legacy Troubleshooting

Issue We have received a recent report where a BatchUpdateException was identified while upgrading from an earlier Liferay DXP 7.4 update to Liferay Quarterly Release while using SQL Server You may see an error such as the following: ERROR [main][UpgradeStepRegistratorTracker:178] Failed...

JBoss Datasource Error Causing Production Outages

legacy Troubleshooting

Issue We had two production outages today and observed the following error: ERROR [liferay/search_writer/SYSTEM_ENGINE-7][ElasticsearchIndexWriter:143] java.lang.IllegalStateException: Future got interrupted Caused by: javax.resource.ResourceException: IJ000470: You are trying to use a...

Audit OSGi Dependency Error Post Upgrade

legacy Troubleshooting

Issue We are observing the below error after upgrading: WARN [main][DependencyManagerSyncUtil:73] Declarative Service Unsatisfied Component Checker check result: _Bundle {id: 148, name: com.liferay.portal.security.audit.event.generators, version: 5.0.15}_ Declarative Service {id: 279,...

Liferay DXP 7.4 Upgrade Compatibility with Spring 6.0.X

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Liferay Support does not recommend or endorse specific third-party products over others. The information provided about products not created by Liferay is for reference purposes only, and any implementation of these principles will be at your team's discretion. Issue Can Liferay DXP 7.4...

PortalUtil.getPortalURL() is returning http response

legacy Troubleshooting

Issue While trying to fetch some data using PortalUtil.getPortalURL(httpServletRequest) method, it returns http response even on a SSL enabled website. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution There might be multiple reasons for this behavior. One of the usual reason is...

Upgrade to 7.4 Error - DDMFormFieldValue

legacy Troubleshooting

Issue When attempting to upgrade to DXP 7.4, users encounter the following error: WARN [main][DDMFieldUpgradeProcess:616] null java.lang.NullPointerException: null at com.liferay.dynamic.data.mapping.storage.DDMFormFieldValue.getType(DDMFormFieldValue.java:131) Environment Liferay DXP...

Context initialization failed errors on deploying custom layout template

legacy Troubleshooting

Issue Cannot deploy custom layout template to the portal Steps to reproduce: Startup Deploy the attached custom layout template Expected Behavior: It should be deployed successfully. Observed Behavior: The following error is thrown in the server console INFO...

Cannot start a cluster with java.lang.IllegalAccessException: class javax.naming.spi.NamingManager

legacy Troubleshooting

Issue After configuring the cluster using DNS_PING we obtain below stacktrace and the cluster doesn't start: com.liferay.portal.kernel.exception.SystemException: Unable to create JGroupsClusterChannel at...

ORA-01795: maximum number of expressions in a list is 1000_ [Sanitized]

legacy Troubleshooting

Issue After performing an upgrade between DXP versions and using an Oracle database, the following errors are observed: ERROR [main][UpgradeStepRegistratorTracker:185] Failed upgrade process for module com.liferay.dynamic.data.mapping.service...

Getting same response from two URLs having space ( ) and hyphen (-)

legacy

Issue When a friendly URL is created using hyphens (E.g. https://www.abc.in/test-my-friendly-url), then one more URL, same as the friendly URL, having space ( ) in place of the hyphen (-) (E.g. https://www.abc.in/test my friendly url) delivers the same response as the friendly URL when...

Custom fragments containing drop-zone not getting duplicate properly

legacy Troubleshooting

Issue Not able to duplicate the custom fragments containing dropzone. Steps to reproduce: 1. Start Liferay DXP 7.4. (Between update 60 and 2023.Q3.2 Quarterly Release) 2. Import the custom fragments.zip file by navigating to Product Menu > Design > Fragments > Three Dots > Import (Choose...

GraphQL multipart requests in DXP 7.4

legacy Troubleshooting

Issue Trying to upload image to DXP 7.4 via GraphQL API (createDocumentFolderDocument method). This approach seems not be valid after DXP 7.2: https://help.liferay.com/hc/en-us/articles/360039026272-Multipart-Requests The approach used in DXP 7.2 now produces the following error: ERROR...

We cannot see Global Widget Templates when logged in as Site Administrator

legacy Troubleshooting

Issue We are Site administrators and when trying to configure some components, as Language Selector, we cannot select some default widget templates that belongs to the module. Environment Liferay DXP 7.4 Resolution You have to create a custom role and add the "VIEW" Permission over each...

Resolving ORA-01450

legacy Troubleshooting

Issue When starting a Liferay instance connected to an Oracle Database, the following error is encountered and Liferay does not start : Caused by: com.liferay.portal.kernel.log.LogSanitizerException: Error : 1450, Positi on : 28, Sql = create index IX_8DE7A0B5 on CPAttachmentFileEntry...

Href lang URLs wrongly formatted (with trailing slash)

legacy Troubleshooting

Issue The presence of trailing slash is inconsistent in the href lang URLs impacting Search engine indexing. For example: https://www.mysite.com/en https://www.mysite.com/de/ https://www.mysite.com/fr Environment Liferay DXP 7.4 Resolution Make sure your settings are consistent at all of...

Unable to copy from file:/opt/liferay/osgi/modules error when starting docker

legacy Troubleshooting

Issue When starting Liferay docker environment, the user gets the following error: ERROR [main][ModuleReadHookImpl:88] Unable to copy from file:/opt/liferay/osgi/modules Environment Docker Liferay Quarterly Release 2023.Q3 Resolution Because in 2023.Q3 the directory osgi/modulesalso...

Are CSP headers supported on DXP 7.4?

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Issue Are CSP headers supported on DXP 7.4? Environment DXP 7.4 Resolution Started an DXP 7.4 U90 bundle up, the Content Security Policy (CSP) (LPS-134060) is listed under Instance Settings > Feature Flags > Beta. Please note that beta features are experimental and not supported. Use...

CAPTCHA_TEXT Not Set In The Portlet Session

legacy Troubleshooting

Issue While validating the captcha in the custom module, the following exception shows: "CAPTCHA text is null. User null may be trying to circumvent the CAPTCHA." Steps to reproduce: Deploy my-test-captcha-1.0.0.jar. This is located in the /build/lib. Add it to a page, as a widget. It's...

Scheduled jobs running right after activation, no matter their trigger schedule

legacy Troubleshooting

Issue When activating a new task from Control Panel -> Job Scheduler -> Job Scheduler Triggers, it is fired immediately, regardless of the trigger schedule. Environment Liferay 7.4, 2023.Q3, 2024.Q3 Resolution The start date of a task is managed by a third party library, quartz,...

Resolving Job Scheduler Stuck in "In Progress" Status

legacy Troubleshooting

Issue The Job Scheduler log status remains stuck in "In Progress" after a server outage during a triggered job and can not be deleted. Environment Liferay DXP 7.4 Quarterly Release 2023.Q3 Resolution To address the issue of the Job Scheduler log being stuck in "In Progress" status follow...

Moving to SAML w/ Upgrade Encountering Landing Page Issues

legacy Troubleshooting

Issue We just tested upgrading to 7.4 changing to SAML (coming from CAS) in the process and believe we have encountered the issue as described in this article: https://help.liferay.com/hc/en-us/articles/4487682140813-Default-landing-page-option-is-not-working-after-configuring-SAML and...

Upgrade Liferay From 7.4 to Quarterly Release

legacy How To

Issue Please provide details on how we can upgrade from 7.4 Update 20 to Quarterly Release 2023.Q3.2. Environment Liferay 7.4 Update 20, Liferay 2023.Q3.2 Resolution Replace the content in {JBoss_Home}/standalone/deployments/ROOT.war with content of liferay-dxp-2023.q3.2-1698775649.war....

Can I change a single configuration value with the help of a .config file?

legacy How To

Issue I would like to change just a single configuration value with the help of a .config file. I would like to know if it is possible to enter this single value in my .config file or whether the file has to contain all configurations. Environment Liferay DXP 7.0+ Resolution Yes, it...

Liferay DXP XML Processing Dependencies

legacy

Issue We would like to have a list of XML Processing dependencies that are used in Liferay Environment DXP 7.1 DXP 7.4 Resolution Looking at our libraries at https://github.com/liferay/liferay-portal/blob/master/lib/versions.html, here are the libraries that we use that involve XML...

Custom OSGi module needs to be redeployed after application server restart

legacy Troubleshooting

Issue Custom OSGi module stops working and fails after an application server (i.e. Tomcat) restarts, and needs to be redeployed to get it to work again. Environment DXP 7.4 Resolution Blacklist the OSGi components before restarting the server, using the following steps: In the Control...

JSESSIONID hardcoded in Liferay codebase

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Issue With the below piece of code in the Tomcat web.xml file(Tomcat/webapps/ROOT/WEB-INF/web.xml). <session-config> <cookie-config> <name>LR_JSESSIONID</name> </cookie-config> </session-config> We can create the cookie with the LR_JSESSIONID name instead of JSESSIONID. ...

Getting timeout exception during application restart in a cluster environment

legacy Troubleshooting

Issue Getting the below error (TimeoutException) during application restart in a cluster environment: Error: ERROR [localhost-startStop-1][ClusterSchedulerEngine:604] Unable to load memory clustered jobs from master in 10 seconds, you might need to increase value set to...

Create transactional method without using ServiceBuilder

legacy

Issue We want to know if there's any API or Class that we can use in Liferay to create a transactional method without using service builder. Environment Liferay DXP 7.4 Resolution You can use TransactionInvokerUtil class to achieve this goal. It just need a transactionConfig and a...

Upgrade Tool in 2023.Q3.1 Bundle uses Wrong Version of Tomcat

legacy Troubleshooting

Issue When upgrading to 2023.Q3.1 Quarterly Release, the wrong version of Tomcat is suggested by the Upgrade Tool as below: Please enter your application server directory ([Your Liferay Home]/tomcat-9.0.80): Environment Liferay DXP 2023.Q3.1 Resolution The Tomcat directory will be not...

Which Liferay version should I use in gradle.properties for the 2023.Q3 Quarterly Release?

legacy How To

Issue Which version do I need to use for the liferay.workspace.product= property in gradle.properties for Liferay Workspace? Environment Liferay Workspace Liferay DXP 2023.Q3 Resolution As of Oct. 20, for the time being, the noted workaround will be to continue to use dxp-7.4-u92 in the...

What values are permitted for p_p_state?

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Issue What are the valid values for p_p_state? What happens if any other value is entered? Environment Liferay DXP 7.4 Resolution When examining the LiferayWindowState class, we can see that the parameter allows the following values: EXCLUSIVE POP_UP In addition to this,...

Apache Active MQ

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Issue Does Liferay use Apache Active MQ? Environment Liferay DXP 7.0 - 7.4 Resolution Liferay DXP products do not include any component from Apache Active MQ. , content:...

How to retrieve the Structured Content expiration date using Headless Delivery Api Rest Application

legacy

Issue I want to retrieve the Structured Content expiration date using Headless Delivery Api REST application. Environment Liferay DXP 7.4 Liferay DXP 2023.Q3 Resolution Unfortunately, the expiration date is currently not available from the Headless Delivery Api REST application, a new...

Cannot insert the value NULL into column 'classNameId'

legacy Troubleshooting

Issue During an upgrade process, you might encounter an issue where the following error occurs: ERROR [main][BatchingBatch:134] HHH000315: Exception executing batch [java.sql.BatchUpdateException: Cannot insert the value NULL into column 'classNameId', table 'DB_NAME.dbo.ClassName_';...

Client-Extension gets created with an empty folder using Blade CLI

legacy Troubleshooting

Issue I would like to create new Client-Extension modules using Blade CLI When I create a new workspace and run the command blade create client-extensions, I get the message "Successfully created project client-extensions" but the generated folder is empty. Environment Liferay DXP 7.4...

How to define SEO friendly urls for the categories?

legacy

Issue When a category is added, friendly URLs are generated, however, if other languages/translations are added later, or if the category name changes, the new modifications/additions are not reflected in the friendly URL. Environment Liferay DXP [all versions] Resolution There is a...

How to invite multiple users to calendar event

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Issue Steps taken: 1. Drag and drop the calendar on a page. 2. Create a new event by clicking the 'Add Event' button. 3. On the Add Event page, there is a section 'Invitations' from where we invite users. 4. In the Invitations section, unable to add multiple user groups to invite....

Enabling agent and adding packages in Bootdelegation properties to monitor Liferay application

legacy How To

Issue Enable Java agent (AppDynamics) on Liferay for monitoring the Liferay application. Required to add the packages from the agent to the module.framework.properties.org.osgi.framework.bootdelegation property. Environment Liferay DXP 7.2 Resolution Enable the agent inside of the OSGi...

Liferay 7.1 is not compatible with MySQL 8.1

legacy

Issue Liferay DXP 7.1 is only compatible with the MySQL 5.7 version, not with MySQL 8 as per the compatibility matrix. Environment Liferay DXP 7.1 Resolution There is a feature request submitted for this task that can be tracked here: LPS-160967. Additional Information Info about the...

Freemarker templates and httpUtil errors

legacy Troubleshooting

Issue When upgrading to Liferay DXP 7.4+ from 7.3 or prior versions, we have found some issues regarding httpUtil class. While the class is still available, but its methods are not. An example error could be the following one: Error executing FreeMarker template...

Custom deployment error "Require-Capability: osgi.ee=JavaSE"

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Cannot deploy a custom module due to the following error: ERROR [fileinstall-directory-watcher][DirectoryWatcher:1141] Unable to...

Will the uploaded files get written to the tomcat /temp directory before moving to DB if setting dl.store.impl=com.liferay.portal.store.db.DBStore

legacy

Issue When setting the following property, whether the uploaded files will be written to the tomcat /temp directory before moving to DB. dl.store.impl=com.liferay.portal.store.db.DBStore Environment Liferay DXP 7.2 Resolution The uploaded files will be written to the tomcat /temp...

java.lang.StackOverflowError while upgrading caused by getSuperLocale

legacy Troubleshooting

Issue Upgrading the database with the database upgrade tool fails, with the following (or similar) messages in the logs INFO [main][UpgradeProcess:145] Failed upgrade process com.liferay.dynamic.data.mapping.internal.upgrade.v3_7_3.DDMFormInstanceReportUpgradeProcess in 37 ms ERROR...

Headless API call returns 500

legacy Troubleshooting

Issue When performing a request to the Headless API without authentication, it throws a 500 error code. Steps to reproduce: 1. Perform a GET request to http://localhost:8080/o/headless-delivery/v1.0/sites/Guest/structured-contents Expected Result: If any headless API request is...

Search Blueprints feature is not shown in Liferay

legacy Troubleshooting

Issue According to this documentation, Search Blueprints, the Search Blueprints functionality is available in DXP 7.3 starting with Update 6. However, after installing DXP 7.3 Update 6, the Search Blueprints feature does not appear in the Portal menu. Environment Liferay DXP 7.3...

Deploying DXP 7.4 on JBoss EAP 7.4.0

legacy How To

Issue This article outlined the detailed steps to deploy Liferay DXP 7.4 on JBoss EAP. Environment Liferay DXP 7.4 JBoss EAP 7.4.0 Resolution JBoss_Home/Liferay_Home contains jboss-eap-7.4 folder which is shown below image. Download the below files from the Help Center: DXP WAR file OSGi...

When creating a Panel App Module, the instance becomes unresponsive

legacy Troubleshooting

Issue When trying to create a Panel App Module, the portal instance becomes unresponsive after signing in. Environment DXP 7.4 Resolution This issue will be fixed in LPS-186113 and is caused by the conversion of method references to field references in class extends the BasePanelApp. A...

Why I can see a document if I don't have permission in a parent folder and permissions inheritance is enabled?

legacy

Issue In a portal with the structure Folder1 > Folder2 > Folder3 > Document and below permissions: Folder1: Subscribe, View, Access Folder2: No permissions Folder3: Subscribe, View, Access Document: View, Add comments User can see the document using the URL, even if it's inside the...

How can I know what third party libraries Liferay uses?

legacy

Issue I wonder what third party libraries's versions are distributed with Liferay. Environment N / A Resolution The file 'versions.html' included in a Liferay bundle enumerates the 'Third Party Software List' . This is a list of Third-party software distributed with the product. Also,...

Liferay's Upgrade Tool isn't compatible with JNDI

legacy Troubleshooting

Issue When trying to upgrade our Liferay environment when using JNDI, normal upgrade tools don't work. What would be another method to update our Liferay environment without using the normal upgrade tools? Environment DXP 7.4 Resolution Liferay normally requires database configuration...

Blank screen when downloading a folder as a zip file from the document library, when the title contains special characters

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When trying to download a folder containing special characters (for example, accents) in its name from the document library, a blank...

"java.sql.SQLSyntaxErrorException: Specified key was too long; max key length is 767 bytes" is thrown when upgrade Liferay

legacy Troubleshooting

Issue I tried to upgrade the portal from DXP 7.3 U33 to DXP 7.4 U92, but the process failed. The upgrade logs show this message: ERROR [main][UpgradeStepRegistratorTracker:187] Failed upgrade process for module com.liferay.portal.configuration.persistence.impl...

Remote Apps feature not available in Liferay 7.4

legacy

Issue We installed Liferay 7.4 and didn't find the Remote App feature in Control Panel. Do we have to enable that feature or was it removed for some reason? Environment DXP 7.4 U61+ Resolution Looking at LPS-172978 and LPS-160155, the Remote App feature was renamed to Client Extensions...

Configure New Relic in Liferay PaaS

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Note: New Relic is a third party monitoring tool, use this documentation with caution. If you need more information you can check New...

Upgrading Liferay using a JNDI connection

Troubleshooting

Issue When trying to upgrade a Liferay environment using a JNDI connection to the database the upgrade fails and produces errors. Auto upgrade portal properties ("upgrade.database.auto.run=true" and "schema.module.build.auto.upgrade=true") do not work with JNDI. Environment DXP 7.4 ...

The search does not return the page

legacy Troubleshooting

Issue The search does not return the page Steps to reproduce: 1. Create a Minium site 2. Navigate to Commerce>Channels >Minium Site Portal 3. Go to the tab Product/Category display pages 4. Click “Choose” on the card titled “Default Produce Display Page” 5. In the search input look for a...

GZIP filter disabled by default

legacy How To

Issue GZIP filter is not enabled after upgrading from DXP 7.0. Environment DXP 7.0, 7.1, 7.2, 7.3, 7.4 Resolution This functionality has been disabled due to the potential security risk over HTTPS. GZIP compression can be re-enabled with portal-ext.properties file:...

SQLSyntaxErrorException is Thrown When Liferay Starts up

legacy Troubleshooting

Issue We set up a new environment deploying Liferay 7.4 U92 on JBoss EAP 7.4. When Liferay starts up, we observe the following error in the log: Caused by: com.liferay.portal.kernel.log.LogSanitizerException: java.sql.SQLSyntaxErrorException: (conn=78714) You have an error in your SQL...

I would like to know more about the counter count-up conditions.

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue The counter seems to go up 100 counts after rebooting.I am not sure of...

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