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DXP 7.1 Upgrade Reference Guide
An upgrade to Liferay DXP 7.1 gives you access to the latest Liferay technology, complete with all of the newest features, and the assurance of continued support for your Liferay environment. Our Subscription Services...
Why does my portlet not have a version number after it is deployed?
Issue Deploying a .war portlet through the /liferay_home/deploy folder leads to the deployed portlet not having a version number in its file name. Environment Liferay DXP 7.0 de-33+ Liferay DXP 7.1 Resolution A...
I would like to upgrade my portlets to Liferay DXP but can not find where XML Descriptors have been moved to
Issue Upgrading from Liferay 6.2 to Liferay 7.0+ is a significant process. One of the changes implemented is the use of OSGi components. Several XML Descriptors have been converted to OSGi services. Environment...
Resolving a "The expression syntax is invalid" Error During the UpgradeDDMStructure Phase of the Liferay DXP Upgrade Process.
This article describes a known issue in the Forms portlet when upgrading from DXP 7.0 to DXP 7.1+. During the upgrade, a validation error is thrown as follows: Unable to upgrade the visibility expression "equals(Options,...
What HTTP METHODS/VERBS does Liferay DXP use?
Issue Which HTTP Methods does Liferay DXP use? We would like to restrict HTTP traffic using a firewall and do not want to impact Liferay DXP functionalities. Environment Liferay DXP 7.0+ Resolution Liferay DXP...
How do I perform an integration test for customizations for Liferay DXP 7.1?
Issue Our team would like to use the LiferayIntegrationTestRule and perform an integration test. How do we set up an integration test? Environment Liferay DXP 7.1 Resolution Liferay leaves the integration testing...
Preparing a Sybase Database for Liferay
Issue Are there any specific configurations needed when setting up a Sybase database to connect to a Liferay bundle? Environment Sybase 15.7, 16 Liferay Portal 6.1, 6.2 DXP 7.0, 7.1 Resolution Unlike other database...
Disabling Calendar Email Notifications in DXP
Issue In Liferay Portal 6.1, calendar notifications could be disabled using portal-ext.properties In Liferay DXP 7.0+, these properties no longer exist Environment Liferay DXP 7.0+ Resolution NOTE:...
Starting Servers in the Correct Sequence
Issue What is the correct sequence to start up all servers during a restart? Environment DXP 7.0, 7.1 Resolution Sometimes it is necessary to restart some if not all of the servers that Liferay DXP runs on or is...
Virtual Host Login/Logout Properties
This article documents four portal properties that are often used to configure redirection URLs for users. The four descriptions below include the properties, their descriptions, and examples for: Configuring the...
Upgrade Tool Uses Wrong Version of Tomcat
Issue When upgrading to Liferay DXP 7.0 or DXP 7.1 and using the SP1 + Tomcat bundle, the wrong version of Tomcat is suggested by the Upgrade Tool For 7.1 the bundle includes Tomcat 9.0.6, but the...
JDK Certification, Java TCK Compliance, and Liferay
With the release of JDK11, Oracle's new Java SE Support Policy (also see here) brings changes to the Java Enterprise community. The following article outlines Liferay's approach concerning the certification of JDK...
Testing if Liferay Clustering is Working Properly
Issue How can I confirm that my Liferay cluster is working correctly and all nodes displays the same information accurately? Environment DXP 7.x Portal 6.x Resolution There are two ways that to accomplish this: 1....
If a Staging publication is on progress and the server is shut down, publication stays on queue and no further publications are possible
Issue If a publication on staging is made and the server is shut down, the publication will stay on queue on start-up and, even if cancelled, no more staging publications can be made. The following java class stays...
JDK7 Concerns
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable.  JDK7 is...
Deploying Activation Keys
This document has been updated and ported to Liferay Learn and is no longer maintained here. This article documents the basic instructions for how to deploy your Activation Key via the...
Installing Archived Modules From Liferay's Public Repository
This article is a how-to guide for locating, downloading and installing modules from Liferay’s public repository. Installing modules directly from Liferay’s public repository should be done if the module or application...
SQL Scripts Causing Duplicate Keys
 While using a new instance of the Liferay Portal, some environments may encounter the following error: ORA-01452: cannot CREATE UNIQUE INDEX; duplicate keys found Resolution This...
Taking Heap Dumps From a JVM
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....
Taking Thread Dumps From a JVM
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....
Liferay Web Proxy Module for Digital Experience Platform 7.1
The Web Proxy Portlet allows web applications to be embedded within a portlet while keeping the user interaction within the portal context. The portlet is deprecated and was removed from Digital Experience Platform...
Managing Distributed Cache in Liferay DXP
This document has been updated and ported to Liferay Learn and is no longer maintained here. This article documents the configuration options for managing distributed cache within Liferay Digital Experience...
Before Opening a Liferay Performance Ticket
The following article outlines a short checklist of questions to ask and steps to take before opening a performance ticket. By taking a moment to go through this checklist before...
Application Server Times Out While Downloading/Uploading Documents
When uploading documents larger than 3Mb via web call, an error may be thrown: 13:45:27,141 INFO [PortalImpl:4366] Current URL /documents/10162/179749/Certification+Tracking+Database+CSC+v2.0+Production.zip...
Including portal-ext.properties in Help Center Tickets
One of the most important pieces of information when resolving a customer issue is the portal-ext.properties file for your environment. It is now possible to upload the portal-ext.properties file before opening a...
Performance Issue for Thread Counts While Processing JSP files
This article is designed to help administrators tune performance in Liferay DXP 7.0 when the active thread count approaches the maximum allowed thread count. The reason for this performance issue is because the values...
Transactional Cache or Blocking Portal Cache Causes the Portal to Hang
This article serves as a troubleshooting guide. During a thread dump, your server may hang indefinitely due to the blocking portal cache. Blocking portal cache is one of the caches...
Resolving 'BadPaddingExceptions' in the Console Logs
This article addresses a situation where customers might encounter a BadPaddingException in the logs. This occurs if customers have two instances on the same domain; when a user tries to access another instance on the...
Common Upgrade Errors for Liferay DXP
This article documents the common configuration errors you may encounter while upgrading to Liferay Digital Experience Platform (DXP), versions 7.0 or 7.1. Read below to discover the steps you can take to resolve these...
Carousel Portlet Prevents Ehcache Plugin From Loading With a 'ClassNotFoundException'
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This...
Setting Up Liferay WAR on Tomcat 7
This article describes how to set up Liferay Portal 6.1 EE or Liferay Portal 6.2 EE using Windows and MySQL 5.x on Apache Tomcat 7.x. Resolution 1. Gather the Necessary Files Download...
Testing JSON Web Services in Liferay
This article documents the new implementation of JavaScript Object Notation (JSON) web services in Liferay Portal 6.1.x to test API methods. The only limitation is that to test any methods they must go through JSON. A...
Cluster Nodes Are Not Connected When Using Jdbc_Ping on an Oracle Database
This article documents a solution if subscribers are using an Oracle database and using JDBC_ping as the discovery protocol in a clustered environment. The issue is that the JGroup's default initialize_sql value is...
Quick Start Guide to SAML on Liferay Portal 6.1 EE GA3
  This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable.  If you are working with a Liferay Portal...
Cannot Obtain Lock During Startup on DXP 7.0
In some cases, JGroups may not get a response when trying to bind to an address. In this case, an exception like the following can be thrown: 05:50:53,559 ERROR [Framework Event Dispatcher: Equinox Container:...
User's group membership not updating with LDAP after upgrading to Liferay Portal 6.0 EE SP2
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Beginning in Liferay 6.0 EE SP2, the...
High Priority Issue Checklist
This article provides a brief checklist of items to run through when your server is frozen, or goes down entirely. Collecting this information before opening a support ticket is a...
Before Opening an Upgrade Ticket
The following article outlines a short checklist of questions to ask and steps to take before opening an upgrade ticket. By taking a moment to go through this checklist before opening a request, you are ensuring the...
Error when going to Portal Settings After Upgrading to Liferay Portal 6.1
After an upgrade to Portal 6.1 EE GA1 when clicking on Control Panel > Portal settings, an error pops up: 11:53:46,699 ERROR [BeanPropertiesImpl:480] jodd.bean.BeanException: Simple property not found: hostname...
Issues Encountered with Upgrades to Liferay Portal EE Versions
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The...
Clustering With TCP Unicast
Clustering with the Liferay platform can be achieved by using UDP Multicast, UDP Unicast and TCP Unicast. While Multicast is being used by default, there are cases where UDP Multicast...
Setting Up Liferay Portal on JBoss 6 EAP
This article will outline how to set up JBoss 6 EAP and deploy Liferay 6.1 EE and 6.2 EE to this application server. Resolution Before You Begin, download JBoss EAP 6.0.1 or 6.1, and...
Liferay-JBoss Integration
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these...
PDFBox Causing JVM Crashes
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article describes an issue inherent...
Upgrading to Liferay Portal 6.0 EE SP1
When upgrading to the latest Liferay Portal, there are many things to take into account. This guide is designed to assist in the upgrading process. Please read and ensure your...
Liferay Information for Common Application Servers
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Resolution...
Document versioning won't display versions after 1.9 is entered
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Upon...
Avoiding a Batch Error When Defining Friendly URLs
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. If you...
Anonymizing Data
Preserving anonymity of users when providing data to Liferay may be a concern for certain use-cases. The following guidelines should assist in determining which data should be anonymized and finding...
Deploying Plugins via Administration Console
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. There are multiple application servers...
Managing Time Zones in DXP 7.0
This article documents how to change the time zone in your Liferay DXP 7.0 environment. Given that users are working with the Liferay platform from all over the world, it is important to have the ability to change...
Too Many CPU Intensive Tasks: A Common Performance Issue in DXP 7.0
This article documents a common performance issue related to running Too Many CPU Intensive Tasks within Liferay DXP 7.0. Continue reading to discover the necessary information about this issue and how to...
Setting Up the Liferay Platform on AWS EC2
This article is a guide to help users set up, install and cluster Liferay DXP 7.0 or 7.1 on AWS Elastic Compute Cloud (EC2).  Resolution EC2 Instance Set Up There are 2 kinds of EC2 instances: (1)...
Setting Up the Liferay Platform on Microsoft Azure
This article outlines what Microsoft Azure is, how to create a Virtual Machine (VM) to run on the Liferay platform and how to configure the Liferay platform with Azure. Resolution What is Azure? Microsoft Azure is a...
Installing Fixes That Involve Updates to Database Tables
We understand that some customers have security policies which compel them to use the Liferay platform to connect to the database as a user that does not have elevated privileges; privileges to change the...
Upgrading to Permission Algorithm 6
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Permission algorithm 5 was used as the default...
Checklist for Upgrading to Liferay DXP
Upgrading to Liferay DXP (7.0, 7.1, 7.2, or 7.3) is a major project and requires careful planning, testing and execution in order to be successful. However, Liferay DXP and DXP Cloud...
Modifying Cache Size, Time To Live and Replication in DXP 7.0
This article documents how to work with your cache in Liferay DXP 7.0, in order to modify its size, time to live (TTL) and replication. Resolution Modify Default Cache Sizes and Entry TTLs A potential source of...
Migrating File System Stores
This article documents how to use the Data Migration tool in the Server Administration section of Liferay DXP 7.0. The Data Migration Tool allows administrators to migrate data quickly between Documents and Media...
Accessing Data Stored on Non-Liferay Databases
Liferay will support our API and resolve any issues and answer any questions having to do with the API itself or any other part of Liferay's software. Issues and questions regarding custom development may be handled...