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What is the Default Service Account?
Issue What is the Default Service Account? What is its purpose? Why is a default-service-account row added automatically to the User_ table? Can this user be removed or adjusted? Environment 2023.Q3+ Resolution Imagine that you want to create a user via the API, and you're making the API...
Good practices in using Publications
Issue I would like to understand from the Product's point of view what would be the best way to create a new website using the Publications tool. What would be the best option among the scenarios below: Create the website first, then the publication for pages and content? Create the...
"Unable to import user" messages when performing concurrent authenticated JSONWS calls against an LDAP cluster
Issue Given an environment with the following components configured: LDAP cluster with more than one node. JSONWS calls through basic authentication. LDAP Import enabled. Login against LDAP. Several concurrent authenticated JSONWS calls are executed from the same user with basic...
Redirecting to a Custom Page post SAML Authentication in Liferay
Issue I followed the guide Setting the Default Landing Page in Liferay Portal, to set up the default Landing Page, but it doesn't work with a Custom Page. Even though I followed the given steps, users are directed to the default Home Page after SAML authentication, not to the Custom Page...
Administrators cannot manage Omni Admin apps, like the App Manager
Issue Users having the "Administrator" role cannot access the App Manager through Control Panel → System →App Manager. Environment DXP 7.0, 7.1, 7.2, 7.3, 7.4 Quartery Releases Resolution Take into consideration the following points to resolve the situation: Users must have the...
Upgrade to 7.4: DDMFieldUpgradeProcess takes an awfully long time
Issue We are upgrading to 7.4 and noticed that the upgrade process is working a lot at DDMFieldUpgradeProcess, this part seems to be taking a very long time Environment upgrade to 7.4 Resolution This is known. It happens because this process normalizes the json or xml data from the...
The Job Scheduler Portlet is not accessible through the Control Panel
Issue A new Role has been created and enabled the Job Scheduler portlet to the new Role, but unable to access the Job Scheduler portlet with the new user. Steps to reproduce: 1. Navigate to Control Panel-> Role and click on the '+' icon and create a new role, with the name ‘New Role',...
Cannot redirect user account creation page to prevent guest users to create new accounts
Issue Would like to be able to control user account creation on the portal. Trying to use the redirection feature of Liferay, however, it seemed not to be working. Environment DXP 7.4 Resolution Configure the following property and set its boolean: company.security.strangers=false With...
How to hide the particular folder from user under document and media
Issue How to hide a particular folder from a particular user in the document and media section. Environment Liferay DXP 7.4 Resolution Follow the steps to achieve this requirement: Navigate to the Control Panel > Users > Roles and create a role say- 'Management' Navigate to Control Panel...
Data migration by virtual instance
Issue we'd like to manage a gradual migration from DXP 7.0 to DXP 7.3 Is it possible to define a database per instance on DXP 7.3? Is it possible to migrate data per instance from DXP 7.0 to 7.3 knowing that the data for both environments will evolve in the meantime and that the...
Portal.properties link not up to date
Issue I am looking at the link https://docs.liferay.com/dxp/portal/7.4-latest/propertiesdoc/portal.properties.html  to inspect the default portal properties, but it doesn't seem to be up to date. For example, some properties, like com.liferay.portal.servlet.filters.i18n.I18nFilter, are...
Approver does not have access to preview of Content Page
Issue Created a custom role to approve Content Pages Added View and Update permissions for Pages When the user with the role opens the Workflow Task and clicks the preview button, the following error appears:  Forbidden: You do not have permission to access the requested resource.  ...
Unable to select organization in segment property
Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Add an organization. 3. Add a segment. 4. Add an organization property. 5. Select the organization. Expected result: User should be able to select the organization. Actual Result: No response when clicking select, unable to select...
Enabling Special Characters for Screen Names and Passwords
Issue When trying to use special characters for setting screen names and passwords, not all special characters are accepted.  Environment DXP 7.0+ Resolution There is a simple workaround available to enable additional special characters to be accepted. Adding the following property to...
Screen name must not be duplicate but is already used by user SAML Error
Issue Some users can't log into Liferay via SAML when Liferay acts as Service Provider. There's an error in the logs about a duplicate screen name: 2023-11-30 18:04:53.521 ERROR [ajp-nio-127.0.0.1-8009-exec-2][WebSsoProfileImpl:809] Screen name 12345 must not be duplicate but is already...
Unable to assign organizations to users if SPA is disabled
Issue Steps to reproduce: 1. Create portal-ext.properties with this property to disable SPA: javascript.single.page.application.enabled=false 2. Navigate Control Panel → Users & Organizations → Organizations → Add Organization → Name it & Save it. 3. Navigate Control Panel → Users &...
File upload feature for guest users in Liferay Forms
Issue We have a requirement to create a Liferay form having a document upload feature for guest users. Currently, in Liferay 7.1 uploading documents is not available for guest users.    Environment Liferay DXP 7.1    Resolution The file upload feature for guest users in Liferay Forms has...
Modules with escapeModel=true attribute in search-container not working
Issue We have detected that the modules that implement the search-container with escapedModel="true" attribute in the search-container-row, are not working. We have also seen the following messages appear in the logs: at...
Error managing documents and URLs using GCS
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When using GCS as a storage solution in your On-Premisse or Liferay PaaS environment, after adding an image file to your document...
How to solve error: the parameter is null: _companyLogRoutingFilePatterns
Issue Trying to migrate from 7.4 to Q3, you could observe that in catalina.out file there are some errors such as the following: 2023-11-17 09:54:43,839 main ERROR The parameter is null: _companyLogRoutingFilePatterns 2023-11-17 09:54:43,840 main ERROR The parameter is null: _dirPattern...

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