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Can not save a Form after adding a validation rule to a numeric field on a Form with a translation

Issue In forms with a translation, if you add a Numeric field and add a validation rule to this field, you can not save the form. You will see the following message: Error: The validation expression () set...

How to send a confirmation email to authenticated users about Form submission?

legacy How To

Issue I would like to send a confirmation email to the user who just submitted a Form Environment Liferay DXP 7.1+ Resolution It is possible to use the Workflow engine to send an email to the logged-in user who...

I cannot select birthday year in date picker using Liferay Forms

legacy How To

Issue I have a form with a date field The date field should be used to select birthdays The year-selector goes back only 5 years prior to the current year Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3...

Should the predefined value in a hidden Form field be recorded on Form submission?

legacy

Issue I have a form with 2 fields: - "Visible field" - "Hidden field" with a predefined value The Form has a rule: - If "Visible field" is not empty, then show "Hidden field" Submit 2 form entries, one where the...

Guests can no longer see web content articles

legacy Troubleshooting

Issue After updating a Liferay DXP 7.2 server to dxp-5+ and publishing content Guests no longer see web content articles. A fix, LPS-106146, was introduced in dxp-5 that addressed a permissions error when...

Migrating a Remote Staging Setup to Liferay Cloud

legacy How To

Issue There are many factors to consider when planning to migrate your on-prem Liferay installation to Liferay Cloud. One of these factors is your Staging configuration. Below is the recommended method to migrate a...

Cannot import an individual page template

legacy Troubleshooting

Issue We have exported a page template through the template's context menu -> Export When we try to import it to another page templates, it fails and throws the below error: Please import a LAR file of...

Form embedded in web content template is disabled, not working

legacy Troubleshooting

Issue 1. Create a new Form: Add 3 text fields: Firstname, Lastname, Email. 1 'Select From List' field for Nationality (e.g Indian, Saudi Citizen), and an Upload field named Upload CV. 2. Create a Web Content Structure...

Unable to add multiple questions in one Poll

legacy How To

Issue Is it possible to add multiple questions in one Poll? Environment Liferay DXP 7.2 Resolution To add multiple questions in one Poll is not currently supported in Liferay DXP 7.2. It can be achieved by adding two...

Staging History deleted after a few days

legacy Troubleshooting

Issue After a few days, past Staging publication records disappear from the history list located in Site Administration > Publishing > Staging Environment DXP 7.2, DXP 7.1, DXP 7.0 Resolution By default, Liferay is...

I cannot import a LAR file through the widget's Export/Import menu

legacy Troubleshooting

Issue I have a LAR file that was exported from the portal instance (for example: Wiki_Admin-202004081110.portlet.lar) I navigate to the page where the Wiki widget is located and select the Export/Import option in the...

Unwanted columns in CSV/Excel exported form

legacy Troubleshooting

Issue After I export my form entries to CSV, I see a lot of unneeded, additional columns in the result, like previous labels of my form fields Environment DXP 7.2 Resolution Fields whose labels you have been modifying over...

As an Administrator, I cannot add or modify a Workflow in a non-default Virtual Instance

legacy Troubleshooting

Issue I go to: Control Panel → Configuration → Virtual Instances I create a new Virtual Instance I log in to the new instance I go to: Control Panel → Workflow I try to modify the Single Approver workflow or add a...

If I use local data providers in my forms, they do not appear for Guest users

legacy Troubleshooting

Issue I go to Control Panel > Configuration > System Settings > Data Providers (under Content & Data), and enable Access Local Network I go to Forms and add a Data Provider according to this article: Data Providers I...

How do I add a subject to workflow email notifications?

legacy How To

Issue When I set up a workflow for an asset (e.g.: Single Approver workflow for Web Content Articles) and I create a new Web Content Article, the approver receives an email notification but the email has no subject....

"Access denied" error when activating remote staging

legacy Troubleshooting

Issue The steps described in the article "enabling remote live staging" have been followed but, when trying to activate remote staging, the following error is shown in the log:...

Users unable to see scheduled content

legacy Troubleshooting

Issue Why doesn't my 'Scheduled' content appear for other users? Scenario: 1. 'Approved' and 'Scheduled 'content created by User A (below) 2. User B is logged in and only sees the 'Approved' content (below)...

Why can't I see my created Application Display Templates for widgets in a staged site?

legacy Troubleshooting

Issue In a staged site, after adding a new Application Display Template for a widget, the same will not be visible in the ADT's list for that widget itself Environment Liferay DXP 7.0+ Resolution Application...

How to simulate a remote staging environment with one portal

legacy How To

Issue To simulate a staging environment with just one portal instance. Environment Portal 6.2 DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 Resolution Just need to configure in the remote staging configuration page, the site id of...

How can I create custom form rules?

legacy

Issue I would like to create a custom rule for our forms Could you please suggest if rules can be created by custom development? Could not find any article related to that. Apparently there is some API for doing this...

Published web contents are not visible to users - DXP 7.1 - 7.4

Issue I cannot see web contents as a guest user, they are not visible in the Web Content Display or Asset Publisher Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution The web...

How can I configure or customize the look and content of email notifications sent after a form entry has been submitted?

legacy How To

Issue I am using Liferay Forms' native email notification I would like to change the content and appearance of this email. Image: Liferay native email notification Environment Liferay DXP 7.0+ Resolution Currently,...

Page Templates and Staging –> Page Versioning interconnected work with limitations.

legacy Troubleshooting

Issue Page Templates and Staging –> Page Versioning used together have limitations. The two features serve different purposes: - Page Templates are reusable layout patterns that make page creation easier...

The Password Reset Screen is no longer showing the "Please set a new password" description

legacy

Issue After upgrading from 6.x to 7.x, the Password Reset Screen is no longer showing the "Please set a new password" description text. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution The "Please set...

Individual Content Level Staging to Live publishing

legacy How To

Issue "Individual Content Level Staging to Live publishing". For e.g., if there are 5 contents updated on staging environment and customer wants to publish only 3 out of five Environment Liferay DXP 7.1 Resolution...

Assignment of 'View' Permission for a folder having too many documents is taking longer time.

legacy Troubleshooting

Issue Unable to give 'view' permission to a folder that contains a huge number of files. That is, For a particular folder consisting of a very huge number of documents (nearly more than 50k docs), giving...

Can't publish pages to live in staging

legacy Troubleshooting

Issue When I try to publish layouts to the Live site of Staging, it fails with an exception: java.sql.SQLException: Connection has already been closed. Environment Liferay DXP 7.0 Liferay DXP 7.1...

Parent page gets published to live even when "Ready for publication" is not marked

legacy

Issue When working with local staging, it was found that a parent page was being published even when it was not marked as "Ready for publication". The user created 1 parent page and 3 child pages underneath it. Only...

Changelog and date of Documents are different between staging site and live site

legacy

Issue The changelog and change date of Documents are different between staging site and live site For example: Staging Live Environment Liferay DXP 7.0 Resolution The changelog and date displayed from Live and Staging are...

Disable "Success" Messages in DXP 7.1

legacy How To

Issue After submitting a form I want to disable Liferay’s “Success” confirmation messages. Environment Liferay DXP 7.1 Resolution At the time of writing, there isn’t an official method/process to prevent...

Unable to import more than 100MB

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

After upgrading to DXP 7.1+, items in Workflow can't be rejected

legacy Troubleshooting

Issue After upgrading from Liferay Portal 6.X to Liferay DXP 7.1+, we are no longer able to reject items in workflow using the default Single Approver workflow Items can still be approved, but if we...

Sitemap include option per page is not published from staging to live

legacy Troubleshooting

Issue The Sitemap Include options (Edit page -> SEO) are different between staging and live environment even after publishing from staging to live. Environment Liferay 6.2 EE Resolution Check if Page Versioning is...

How to Translate Forms for Localisation in DXP 7.0

legacy

Issue Can I translate Forms in Liferay DXP 7.0 for localisation of our different language sites? We have found the translation function for Web Content, but cannot find it for Forms. Environment DXP 7.0, 7.1 Resolution...

Staging a Site that References Another Site

legacy

There may be instances when a Site that is being staged (e.g. Site A) has references to content that was created in another Site (e.g.Site B). This article describes what is happening to the content that is not stored...

Grey screen when accessing document in Liferay Sync

legacy Troubleshooting

If you are having issues viewing file content within the iOS application, it could simply be an authentication issue. One specific possibility is that Basic Auth is not enabled....

Unable to Remove Tags and Categories With Local Staging in Portal 6.2

legacy Troubleshooting

Since the release of Liferay Portal 6.2 users have been able to publish the deletion of major entities. This includes the removal of Web Content Articles, Documents and Media files, etc. However, for Tags and...

Linking to Unpublished Pages for Staging

legacy Troubleshooting

This article outlines a practical suggestion for preventing errors by keeping the order of publishing and referencing pages in mind when staging. Following the suggestion will help prevent broken links from appearing...

Exceptions when remote staging in a clustered environment

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. In a...

Exporting Web Content Does Not Include Past Versions

legacy How To

Liferay Portal users can export and import the contents of the Web Content Display portlets as a Liferay Archive (LAR). When exporting a LAR from the Web Content Display Portlet, the...

Staging Basics and FAQ

legacy How To

Here at Liferay, we want to help you complete your project in an efficient and timely manner. So we compiled a list of strategies to avoid some issues when using the Staging feature. Feel free to use this resource as...

Common Error With Staging or Export/Import Between Servers

legacy Troubleshooting

The article documents an error users may encounter when attempting to establish Remote Live Staging or when the export/import feature between two Liferay instances is used. It is mandatory to have exactly the same...

Globally Scoped Content Will Not Be Published nor Imported to Global Scope on Target Sites

legacy Troubleshooting

Under the following scenarios, globally scoped content is not published or imported to global scope on the target site when content refer to it get published or imported. While this may be an intended behavior, it...

Common Errors in Remote Staging in Liferay DXP

legacy Troubleshooting

This article documents the activation and setup errors in Remote Staging, and lists steps to resolve the issue or avoid it altogether. If users want to know about activating staging in general, please see Enable Remote...

Remote Staging Setup for Liferay Portal and DXP

legacy How To

This article describes how to configure a basic remote staging setup on Liferay Portal and DXP. The troubleshooting guide at the end of the article pertains to Liferay Portal 6.2. Users who have upgraded to Portal 6.2 will...

Kaleo Forms Admin Assign Forms Back Button Disappears After Deleting a Chosen Form

legacy

This article outlines a known issue that exists in Kaleo Forms EE 2.1.0 for Liferay 6.2 and includes a link to the respective ticket for more up-to-date progress on the particular issue. Resolution Note the following...

User Cannot Log In to Sync Client When SAML SSO and OAuth Are Enabled

legacy Troubleshooting

This article documents a known issue where users cannot log in to the Sync Client if both SAML and OAuth are enabled. As a result, authentication fails with a blank screen on Sync client. Repeated warning messages will print...

Site Pages Using “Link to Page” Option Are Not Published When Staging

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article describes how staged site pages...

Setting up locales for use with Staging

legacy How To

This article describes how to successfully perform local-live staging with the use of language locales/translations. Resolution You will need to obtain hotfix-56 and apply it to your bundle. This fix removes an error that...

Liferay Sync for Desktop Handshake Connection

legacy Troubleshooting

Here you will find information for resolving connection issues between Liferay Sync desktop and your server. Resolution ServerName must match the cname of the record If these do not match, the handshake will fail...

Staging Options When Using the Publication Form

legacy How To

After you have enabled Staging (either Local Live or Remote Live) for a site, you will notice on the dockbar in your staging site that a new "Staging" drop-down menu appears that contains a green publish button. If you...

Create a Plan for Maintaining Database-File System Consistency for Staging

legacy

Remember that Liferay’s database and file system are generally separate data sources that need to be in sync as Liferay references the file system. When backing up, make sure that these sources are backed up in a way...

Liferay Sync Access Blocked by Firewall

legacy Troubleshooting

n order for Liferay Sync to function properly, the application will need access to the Liferay Portal. In many environments, this is a straightforward connection. In some, however, the local firewall may result in the...

Liferay Sync Not Verifying Portal Version

Troubleshooting

This article highlights a known issue when using Liferay Sync and Liferay Portal 6.1 EE. Resolution While using Liferay Sync, a user may experience the following error when attempting to connect to an instance of the...

Using the Global Scope when linking assets from multiple sites for Staging

legacy How To

This article outlines a practical suggestion for storing and referencing content in multiple sites. Following this suggestion will help prevent errors and permissions issues for users referencing documents, media,...

Changing Settings in Live, Embedded Portlets

legacy How To

This article outlines a practical suggestion for how to change or delete settings in live, embedded portlets. Resolution Liferay makes it possible to embed portlets in the layout template and in the theme. While...

Changing Content Permissions from Staging Environment to Remote Live

legacy How To

This article outlines a practical suggestion in the case of publishing updated content permissions from a staging environment to a remote live environment. Following this suggestion will ensure that the updated...

Liferay Sync Frequently Asked Questions

legacy

Information about products not created by Liferay is provided for informational purposes only and does not constitute Liferay Support recommendation nor endorsement. Liferay also does not assume any responsibility...

Vocabulary and Category Management for Staging

legacy Troubleshooting

This article outlines a practical suggestion for managing the use of categories and vocabularies in a way that prevents publication errors due to dependencies. Resolution When working within a site, a user may...

Page Reordering for Staging

legacy How To

This article outlines a practical suggestion for performing a page reordering in a staged environment. Following the suggestion below will ensure that pages are reordered without the publish taking an inordinate...

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