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An incomplete form with an object auto-saves multiple records

Issue An incomplete form configured with an object auto-saves multiple records under unique IDs. In the example below, an object 'Questionnaire' is displayed over a 3-page form. Fields on pages 1 & 2 for FormID,...

Workflow cannot be used with Publications enabled, and vice versa

legacy Troubleshooting

Issue When we enable Workflow and Publications together, and we can't publish assets, e.g. web content articles We see the below exceptions in the log: ERROR...

Trying to save a form with many fields fails showing a blank page

legacy Troubleshooting

Issue I'm creating a new form that has numerous fields. At some point when I try to save the form it won't let me add any more fields: when I try to save it, a blank page appears and the error below is shown...

Form not translating month and day of week in date field calendar

legacy Troubleshooting

Issue Date field calendar in Forms does not display elements like months and weekday abbreviations in the default language of Liferay DXP Is it possible for my forms to display months and date on the Liferay DXP...

Process Builder is unavailable

legacy Troubleshooting

Issue When I try to access workflows, the message Process Builder is temporarily unavailable. is displayed in the UI and a NoSuchResourcePermissionException error in the logs: ERROR...

Can I set the subject field of the Form submission email dynamically?

legacy

Issue We have a Form with a dropdown field where users can select from pre-defined values. An email notification is set up for the Form to alert about new form submissions. We would like to set up the notification...

Remote staging: cannot set a form in a Form widget in staging - "This form is not available or it was not published."

legacy

Issue When we take a website with staging configured, and put the Forms widget on a webpage - we cannot configure the Forms widget by selecting a form for it, we get the message "This form is not available or it was not...

I cannot export Form entries if they have not been approved in a Workflow

legacy

Issue If a workflow is enabled for my Form and I make an export of the Form entries, only Approved entries can be exported. Those entries which have not gone through the Workflow yet, will not be included in the...

Memory consumption increases exponentially when switching from a forms list to a new form

legacy Troubleshooting

Issue Memory consumption increases on the transition from a forms list to a new form Environment Liferay DXP 7.4 Resolution The observed behavior has been addressed by LPS-137506 Additional Information If a hotfix...

Form changes the workflow definition

legacy Troubleshooting

Issue Draft of a form changes the workflow definition Steps to reproduce: Navigate to Content & Data > Forms Click to add a new form Add a text field to the form Go to its settings and change the workflow from 'No...

Calculation field of a form allows editing after defining some rules

legacy Troubleshooting

Issue After creating a form with 3 Numeric fields and one of them being only for calculation purposes, you are able to edit this calculation field without any blocker from the system that would prevent it...

Calculation rule of a form doesn't work if one field is hidden

legacy Troubleshooting

Issue When creating a form in DXP 7.4 and doing the steps below, the calculation field does not populate itself if the inserted number is different than 10, this prevents the second field from showing up...

Two Liferay instances with common database - updates sync

legacy

Issue We have two Liferay instances that use one database. If we work with Liferay instance 1 - import LAR file or make some changes in content (change a webcontent, create new page, upload an image etc) - will Liferay...

The Form is temporarily unavailable

legacy Troubleshooting

Issue Error if the form is edited while it is filled out by any user Steps to reproduce: 1. Log in as Admin 2. Create a Form with 2 Text fields 3. Place the Form widget on the Home page, select the Form for display...

Can't enable Publications because of Staging

legacy Troubleshooting

Issue We want to turn on Publications on our site which seemingly doesn't use Staging, however, we get the error message saying: Staging is enabled for at least one site or asset library in the current...

I cannot publish a Workflow with Error: Unable to parse definition

legacy Troubleshooting

Issue When I try to publish a workflow I get the following error: Error: Unable to parse definition And the workflow is not published. Environment Liferay DXP 7.4 Resolution WARNING! The error may happen due to...

Remote App is not being Published to the Remote (Live) Server

legacy How To

Issue When attempting to publish a Remote App from Staging to Live in DXP 7.4, the App is successfully sent to the Remote Server and .js and .css files can be seen in Documents and Media. However, after...

After patching, all publications in flight are outdated.

legacy Troubleshooting

Issue After updating our fix pack level, all publications in flight are outdated. Steps to reproduce the issue: Add new Publication called "lmp_excel_upd" Update Web Content in that Publication "lmp_excel_upd" for...

Unable to import LAR files if the site has structures with fieldsets inside them

legacy Troubleshooting

Issue We are trying to import a LAR from one instance to another. We are noticing that if the LAR has structures which include fieldsets the following error is getting thrown while importing the LAR and the process is...

SystemEvent table might accumulate in size over time

legacy Troubleshooting

Issue You might encounter a behavior where your SystemEvent table has increased to a size which you deem troublesome. The SystemEvent table contains the deletion events of assets for Staging. These events can be...

smallAttributeValue and largeAttributeValue fields in DDMFieldAttribute

legacy

Issue Differences between smallAttributeValue and largeAttributeValue fields in DDMFieldAttribute table. Environment Liferay DXP 7.4 Resolution Both fields save same conceptual information, but are different in...

The file is uploaded with a Guest View permission

legacy Troubleshooting

Issue When users upload a file to a restricted DDL, the file does not inherit its permission, so guest users can view the file via a link even though the DDL is not visible to them. Steps to reproduce: 1. Start a...

Known Issues for Kaleo Workflow Designer's Diagram View

legacy Troubleshooting

By default, the Kaleo Forms EE plugin comes with the Kaleo Workflow Designer feature. This feature helps streamline the creation of workflow definitions and empower more users to...

Staging a Site that References Another Site

legacy

There may be instances when a Site that is being staged (e.g. Site A) has references to content that was created in another Site (e.g.Site B). This article describes what is happening to the content that is not stored...

Staging Issues with Blogs Portlet

legacy Troubleshooting

The following is a checklist for getting blogs to stage if you're experiencing difficulties. While the example is blogs, this could apply to any content. Resolution When attempting to stage blog content: Before turning on...

SQL Server Database May Lock When Publishing Content in a Staged Environment or Importing a LAR

legacy Troubleshooting

Liferay portal may appear to hang or be unresponsive when importing a LAR or publishing to staging. This occurs if the database used in your environment is a SQL Server with default...

Installing Liferay Sync

legacy How To

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article houses documentation...

Grey screen when accessing document in Liferay Sync

legacy Troubleshooting

If you are having issues viewing file content within the iOS application, it could simply be an authentication issue. One specific possibility is that Basic Auth is not enabled....

Unable to Remove Tags and Categories With Local Staging in Portal 6.2

legacy Troubleshooting

Since the release of Liferay Portal 6.2 users have been able to publish the deletion of major entities. This includes the removal of Web Content Articles, Documents and Media files, etc. However, for Tags and...

Linking to Unpublished Pages for Staging

legacy Troubleshooting

This article outlines a practical suggestion for preventing errors by keeping the order of publishing and referencing pages in mind when staging. Following the suggestion will help prevent broken links from appearing...

Exporting Web Content Does Not Include Past Versions

legacy How To

Liferay Portal users can export and import the contents of the Web Content Display portlets as a Liferay Archive (LAR). When exporting a LAR from the Web Content Display Portlet, the...

Exceptions when remote staging in a clustered environment

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. In a...

Syncing between Servers with different groupIDs causes Liferay Sync to crash

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. After...

Staging Basics and FAQ

legacy How To

Here at Liferay, we want to help you complete your project in an efficient and timely manner. So we compiled a list of strategies to avoid some issues when using the Staging feature. Feel free to use this resource as...

Common Error With Staging or Export/Import Between Servers

legacy Troubleshooting

The article documents an error users may encounter when attempting to establish Remote Live Staging or when the export/import feature between two Liferay instances is used. It is mandatory to have exactly the same...

Globally Scoped Content Will Not Be Published nor Imported to Global Scope on Target Sites

legacy Troubleshooting

Under the following scenarios, globally scoped content is not published or imported to global scope on the target site when content refer to it get published or imported. While this may be an intended behavior, it...

Sync Unable to Connect to Upgraded Liferay Portal 6.2

legacy Troubleshooting

If a 6.1 portal is configured to work with Liferay Sync 1.2 or below, and then that portal is upgraded to Liferay 6.2 EE, Liferay Sync may not be able to connect to the portal. Resolution If you are experiencing...

Staging in Liferay Portal 6.2

legacy How To

Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these...

After upgrading a staged environment from 6.2 to DXP, the tag function does not work properly

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Staging configuration is incorrect after fix pack update

legacy Troubleshooting

Issue We have staging enabled for a long time with only the Dynamic Data Lists portlet staged After updating to Fix Pack 61 or above, our staging configuration has changed and shows not only the Dynamic...

Staging Publishing Takes a Long Time

legacy Troubleshooting

Issue Publishing from Staging takes a very long time Staging performance issues when publishing content Environment Liferay Staging Resolution The most common cause of this is trying to publish large amounts of data at a time....

Conditional workflow is breaking

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Navigate to Control Panel > Applications > Workflow > Process Builder > Workflows > Add Conditional Workflow(attached). 3. Apply conditional workflow on...

Form takes a shot delay of approximately 1 second to load

legacy

Issue There is a short delay (approximately 1 second) for the form to become available after page load Environment DXP 7.1 or higher Resolution It is true that there is a short delay (about 1 second) for the form to...

Import failed with duplicate layout page template

legacy Troubleshooting

Issue The import process failed with the below error 2023-01-02 06:33:32.734 [liferay/backgroundtask-4]...

JavaScript Errors when deleting newly added data to 'Custom Excluded Paths' field in 'Frontend SPA Infrastructure'

legacy Troubleshooting

Issue After data has been entered into the Custom Excluded Paths field in the Frontend SPA Infrastructure, deleting that data results in the following JavaScript errors in the browser console: Uncaught Error: No route...

Not every required field has a consistent color after validation

legacy

Issue Read-only and editable input fields are differently identified when it comes to form validation Steps to reproduce: 1) Start up a clean instance 2) Create a new structure in Content & Data → Web Content →...

Existing role was updated/replaced by the role imported from lar

legacy

Issue Steps: Export a regular role from instance A and import it to instance B. Modify the name of the regular role on instance B. Exported the regular role from instance B and imported it to instance A. Expected result:...

Workflow metrics not loading

legacy Troubleshooting

Issue When I go to Menu -> Workflow -> Metrics, I get error message "There was a problem retrieving the data. Please try reloading the page". (I might have done some operations about the environment before, like switching...

How to identify live publication records of Staging that were made in my environment?

legacy

Issue In addition to the path Admin Menu > Publishing > Staging, is there any way to identify all Staging > Live publication records that were made in my environment? Environment Liferay DXP 7.0.X - 7.4.X ...

How are the Workflows sorted in the "Form Settings" view? Can it be changed?

legacy

Issue We would like to know how the Workflows are sorted when navigating to Form Settings > Select a Workflow. Can we change the order or the sort method? Is it possible to hide some of the Workflows which we don't...

Where are comments entered by other users when assigning, approving, or rejecting workflow tasks managed?

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....

Unable to edit web content in pending status of workflow

legacy Troubleshooting

Issue The contents of web content are not getting reflected Step to reproduce 1. Navigate to Content & Data > Web content. 2. Create a folder in web content and map this with a single approver workflow. 3. Create...

User gets error when submitting Form if the Form is edited by an Admin

legacy Troubleshooting

Issue It might happen that a user is filling out a form while it is being edited by an Admin. When the user wants to submit the form, an error message will be shown and the form data isn't submitted to Liferay. ...

Publications - ERROR: ORA-01795: maximum number of expressions in a list is 1000

legacy Troubleshooting

Issue When trying to publish a publication with more than 1000 changes using Oracle Database, an error occurs and the process fails: 2023-04-04 14:59:53.645 ERROR...

How can I assign workflow task to multiple users by Scripted Assignment

legacy

Issue How can I assign workflow tasks to multiple users by Scripted Assignment, but not by assigning tasks to a role? Environment Liferay DXP 7.1 Resolution It's confirmed when using the Scripted Assignment as the...

The maximum number of submissions allowed for this form has been reached

legacy Troubleshooting

Issue When uploading a new in a form submission the following message can appear for guest users: "The maximum number of submissions allowed for this form has been reached." Environment Liferay DXP 7.4 Quarterly...

How can I remove deletions from a site where Staging was disabled?

legacy Troubleshooting

Issue The user was using a Remote Staging site. Remote Staging was disabled and the user decided to connect the Staged sites content with a new empty Live site. In the Staging publication window the past...

Problems with marketplace Sync Connector deployment on 7.3

legacy Troubleshooting

Issue I have installed the Sync Connector from marketplace on my 7.3 instance, but it doesn't seem to work in the startupp errors I see a part like this: 2023-05-31 12:18:15.064 ERROR [Framework Event Dispatcher: Equinox...

Getting OptimisticLockException with workflow task timers

legacy Troubleshooting

Issue OptimisticLockException is encountered when using task timers inside the workflow. Steps to reproduce: Add a workflow under the process builder and add two task timers performing the same task at the same...

Staging publish fails after migration with an ORMException or StaleObjectStateException

legacy Troubleshooting

Issue After migrating the Liferay DXP 7.3 environment, the publication process of publishing from the staging server to the live server fails due to an ORMException or a StaleObjectStateException. The new staging...

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