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How to update our Tomcat server?
Issue We've found a security issue in our current Tomcat server version The issue has been fixed in the latest version of Tomcat Does Liferay provide a fix for the issue? If not, how can we upgrade our application server to that version? Environment Liferay Portal 6.2+ Liferay DXP 7.0+...
Disable Footer Section
Issue How to hide the footer section("Powered by Liferay" section)? Environment Liferay DXP 7.2 Resolution The below steps can be followed to disable the footer section: 1) Go to Site Builder > Pages. 2) Click on the Gear Icon of the Public Pages. 3) In the Look and Feel section, disable...
Adjusting Log Levels to persist after portal restart
Issue Log levels that have been adjusted through the Server Administration are reset after a server restart. I'd like the log levels adjustments to persist after restarts. Environment DXP 7.0+ Resolution Adjust log levels using a portal-log4j-ext.xml file. Please note that this method...
[CKEditor] Paragraph tag is appended to content in blogs by default
Issue We are using CKEditor instead of the regular editor. When putting some content into the HTML field while creating blogs <p> and </p> tags are appended by default. We would like to remove these tags or change them to another one. Environment DXP 7.2 Resolution This is the normal...
Groovy Script for deleting users from the database
Directly modifying the database is not advised because we are unable to provide assistance regarding the damage it might do. The suggested approach in these cases is a groovy script that uses Liferay's API. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution Here is a...
Remove portlets programmatically with the removePortletId method
Issue I would like to remove portlets from pages programmatically (e.g. with a script or a background job) with the use of the removePortletId method, but without permission checking.  Environment Liferay DXP 7.0+ Resolution The removePortletId method always invokes the permission...
Avoid user login after every session timeout
Issue On every session expire it is asking for user login again Environment Liferay 7.0 Resolution Login after each session timeout is the default functionality of the Liferay portal. In order to avoid login after every session timeout, need to modify the session.timeout property through...
Is there any way to retrieve the User account's creator
Issue Is there any way or SQL statement to retrieve the User account's creator? Environment Liferay DXP 7.0 Resolution There have two ways to retrieve the User account's creator. The user account's creator can be retrieved by API.  Use the UserLocalService* (doesn't check permissions)...
How to check the number of retained sessions
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please use the feedback button to let us know. Issue Is it possible to see how...
How to view and construct an adaptive media URL for a document
Issue You might have some trouble in figuring out how the URL for Environment Liferay DXP 7.2+ Resolution Guide through an exact example: The URL pattern you should use looks like this: /o/adaptive-media/image/id/Thumbnail-300x300/url.png?t= Upload an image to Documents and Media Open...
How can I change the email template of the Password Changed Notification?
Issue When the password is changed, users get a notification email. I would like to change the template of that email. Environment Liferay DXP 7.0+ Resolution Navigate to Control Panel > Configuration > Instance Settings On the "Configurations" tab scroll down to "Email Notifications"...
How to find the default CKeditor version in the Liferay instance
Issue How to find the default CKeditor version in the Liferay instance. Environment Liferay DXP 7.0 Liferay DXP 7.2 Resolution Steps to find the version of the CKeditor in the Liferay instance: In the portal, click on "add the blog entry" which will open the CKEditor in the UI of the...
How can I disable the Document Library File Rank Service in DXP 7.1 and 7.2?
Issue I would like to disable the Document Library File Rank Service In Liferay Portal 6.2 and DXP 7.0, there used to be a property which is now removed: dl.file.rank.enabled=false Environment Liferay DXP 7.1 Liferay DXP 7.2 Resolution As of DXP 7.1, the Document Library File Rank...
Not able to download the logs of more than 10000 lines
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to download more logs as the default "Download Logs" option is downloading only 10000 lines of logs? Environment Liferay PaaS...
Read the data of portal-ext.properties from custom portlet
Issue How to read the configured properties in the portal-ext.properties file from the custom module or custom portlet? Environment Liferay DXP 7.1 Resolution Please Note: The following procedures involve customizations that are beyond the scope of Liferay Support.  Please exercise...
Configuring multiple virtual hosts so that both www and non-www can be used
Issue To configure multiple virtual hosts on one site(for example, both www.aaa.com and aaa.com). The Virtual Host can not be configured by using both of the different hosts. Environment Liferay DXP 7.2 Resolution "aaa.com" and "www.aaa.com" are considered as two different domains. Prior...
Deploying Liferay 6.2 SP 15 on Jboss EAP 6.2
Issue This article will outline a basic walkthrough on how-to deploy Liferay 6.2 SP 15 on Jboss EAP 6.2 specific to EAP version.          Environment Liferay 6.2 JBoss EAP 6.2  Resolution Prerequisite Download 6.2EE-SP-15 version of the Liferay Portal .war file Download 6.2EE-SP-15...
I cannot configure the "Look and Feel" of widgets on the Content Page
Issue A new Content Page is created and a widget is added to it. There is no kebab menu on it (3 dots) and there is no Look and Feel Configuration button either. Environment Liferay DXP 7.2 Resolution The menu is no longer visible, create a Widget Page in order to have widgets with the...
The work folder is no longer appearing since DXP 7.2 SP1
Issue After updating to SP1 (fix pack dxp-2) on DXP 7.2 the $[Liferay-home]/work folder is no longer there or no longer generates new content Environment DXP 7.2 SP1 or above. Resolution The $[Liferay-home]/work folder was used for two purposes: Save the precompiled JSP files from each...
What configuration needs to be done to bypass the proxy in Liferay?
Issue What are the proxy configurations to be done at Liferay to bypass the proxy available in the network? Environment Liferay Portal 6.2 Liferay DXP 7.0, 7.1, 7.2, 7.3, 7.4 Resolution The configurations done at Liferay side to configure proxy are listed below, Adding these properties...

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