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How to find official Fix Packs in HelpCenter
legacy How To
Issue Due to the migration processes of the Liferay systems, certain links for official Fix Pack releases could be outdated and are no longer accessible. Environment Starting from Liferay Portal 5.2 to...
How to change the default values available for password policy settings
legacy How To
Issue Is it possible to change the default durations that can be used for Password Policy settings (maximum age, warning time, etc.)? We want to set the password expiration maximum age to 12 weeks, but the closet...
How can we track the complete details of the login history of any user from Liferay Database?
legacy How To
Issue If the requirement is to track the events and actions which are going in the Liferay portal like user login logout, document library files actions like add, delete and update. Environment Liferay Portal...
Why can default users access a Sites page on the Control Panel?
legacy Troubleshooting
Issue Default Users can access a Sites page on the Control Panel by directly accessing: http://localhost:8080/group/control_panel/manage/-/sites Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2...
Patching Tool Separate Command
legacy How To
Please Note: The patching tool separate command is only available for Patching tool 2.x versions (Patching Liferay Portal and DXP until 7.2). The Patching Tool’s separate command helps...
Users which are deleted from Active Directory are present in the Liferay Portal
legacy
Issue Users are not getting deleted from Liferay Portal even when these users are deleted from Active Directory. Environment Liferay DXP 7.0  Resolution This is the intended behaviour of Liferay Portal....
What is a Slim Bundle?
legacy
Starting in September of 2019 there will be an additional option to download “Slim Bundles”.  Slim Bundles will be released for every fix pack and every service pack. Please note that...
Patching a Slim Bundle
legacy Troubleshooting
Issue When attempting to patch a Slim Service Pack bundle or Slim Fix Pack bundle the following error is generated: This installation does not include data for patching. Please copy...
Addressing UI issues after the installation of a hotfix or fixpack
legacy Troubleshooting
Issue The purpose of this article is to help alleviate potential UI issues that appear after the installation of a hotfix or fixpack using Liferay's Patching Tool. For example, after installing a hotfix or fixpack that...
Why does logging in with a new user create two '\home' entries in the database?
legacy How To
Issue After logging into the portal, two entries of friendlyURL '\home' are made in the layout table for every new user is created Environment Liferay DXP 7.0 Resolution This is the intended behavior of...
Users who were able to view Site Pages in the Control Panel in 6.1 cannot see Site Pages in the Dockbar in 7.1
legacy Troubleshooting
Issue In 6.1, we had an Organization Role which provided Control Panel access for users to view Site Pages. Following the upgrade to 7.1, we noticed users with this role are unable to see Site Pages...
Identity Management in Liferay DXP
legacy
Liferay Digital Experience Platform (DXP) provides a robust authentication and authorization framework that allows you to manage users as desired by using the built-in mechanism or plugging into other identity and...
The service pack is Not available.
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Check...
Managing Message Boards Categories and Threads Permissions
legacy
This article sets forth the permissions rules for managing Message Boards Categories and Threads. One question is whether the system is granular enough to allow users to delete only category threads for which category...
How do we enable GDPR for Liferay products?
legacy
Issue General Data Protection Regulation (GDPR) went into effect on May 25, 2018 Environment Liferay 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution It’s ultimately your responsibility to assess...
Patching Tool 2.0.11
legacy
Published: March 05, 2019 The Patching Tool 2.0.11 is a maintenance release for Liferay Digital Experience Platform 7.0 and 7.1 which includes fixes and minor updates. Release...
Patch Installation Slowdown Due to Windows Security
legacy Troubleshooting
Issue When Patching Tool is run on a Windows machine, Windows Security can slow down the patch installation drastically due to the large amount of file operations being performed. Resolution If you experience extreme...
Include more user attributes when exporting users to a CSV file
legacy How To
Issue How to include more user attributes when exporting users to a CSV file Environment Liferay DXP 7.1 Resolution Add "users.export.csv.fields=" into portal-ext.properties to include more user attributes. # # Input a list...
How do I restrict Guest Users from Viewing Public Pages?
legacy How To
Issue Sometimes it is necessary for Guests (non-authenticated users) to be restricted from viewing Public Pages so that they are only viewable by Site Members. Otherwise, Public Pages are for Guests and Site Members...
Site Roles Are Incorrectly Assigned or Lost When They Are Selected from Different Pages
legacy Troubleshooting
This article documents a bug in the search container with any list of selectable items. It was discovered that site administrators could not assign a Site Role if that Site Role is not listed on the first page. Roles...
Patching Tool 1.0.24
legacy
The Patching Tool 1.0.24 is a maintenance release which includes fixes and minor updates.  Resolution Release Highlights Minor visual updates in the info command. Resolves a problem...
Creating a Role That Allows Users to Impersonate Other Users
legacy How To
Below are the steps on how to create a role that allows users to impersonate other users. Resolution Add a role Define Permissions Portal: General [Go to Control Panel, Impersonate]...
Wiki Permission Details
legacy
Wiki Permissions can be "layered" because of the multiple permissions that can go into it. This article aims to explain the different levels that wiki permissions can happen on....
Granting users permission to customize site pages
legacy How To
Permission to customize site pages can be granted to users via the "page customization" feature. Resolution To enable "Page Customization" on a desired page: In the control panel,...
Changing Permissions of all Web Content Display Portlets
legacy How To
This article describes how to change permissions across multiple Web Content Display Portlets at the same time. Resolution If a template is created that contains multiple Web Content Display portlets, they are not...
Issues with Using IBM J9 JDK
legacy Troubleshooting
When running Liferay Portal's Patching Tool with IBM J9 as the Java version with multiple hotfixes, the patching-tool info command, and other patching tool commands may fail. Resolution The root cause of this issue is that...
Addressing the 'WARNING: Some of the currently installed fixes are not available' Patching-Tool Error
legacy Troubleshooting
When attempting to install patches with the Patching-Tool Install command, an error message is generated, which states:  Running install would revert some of the previous fixes. Installation process is stopped....
Setting Up the Patching Tool in Weblogic
legacy How To
This article details how to set up the Liferay patching tool in a Weblogic based environment. Resolution To begin, unzip the patching-tool parallel to the domain server in use. For example, if using base_domain found...
Patching Tool v21
legacy How To
Since the release of the last Patching Tool v20, we have been busy implementing new improvements that will enhance the user experience as well as the Support engineers’ ability to assist users. Starting with version 21,...
Patching Liferay Portal When There Are Custom Apps Installed
legacy How To
Liferay Portal fix packs and hotfixes will often update, not only JSPs, but also classes. In order to ensure that your custom projects continue to use the most up-to-date code, please...
Roles and Permissions FAQ
legacy How To
This article documents some of the more complex use cases when granting permissions to a site. Who can be site members? I am having trouble adding user groups to a site; the user groups are not displaying. I don't want...
Hiding Portlets From Guests Who Do Not Have Permission to View It
legacy How To
When view permissions for guests are unchecked for a portlet, a guest will see the following message in the portlet: You do not have the roles required to access this portlet. While...
Group mapping required for LDAP export
legacy Troubleshooting
This article addresses one issue for Active Directory users attempting to log in to the Liferay platform. Liferay is configured for use with an LDAP server (without mapping the "Group"...
Defining Wiki Permissions
legacy
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Wiki...
Patch Management Best Practices
legacy
The principles below are adopted from general industry standard patch management best practices. Following these will help mitigate the risk of change on production servers. Awareness Liferay communicates the...
Creating Numeric Screen Names
legacy How To
This article describes how numeric screennames can be used in Liferay Portal. Resolution Set the following property to true in the portal-ext.properties file that will override the...
Configuring LDAP to Ignore Attributes During the Import Process
legacy How To
This article describes how specific LDAP attributes can be ignored during LDAP user import. Sometimes, users may change some information on the Liferay Portal. When the next scheduled...
Open LDAP setup guide
legacy How To
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles...
Applying Patches to Liferay Portal for Versions 6.0 EE SP1 and earlier
legacy How To
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This...
Patching Tool 2.0.8
legacy
The Patching Tool 2.0.8 is a maintenance release for Liferay Digital Experience Platform 7.0 and 7.1, which includes fixes and minor updates.  Resolution Release Highlights: ...